that assists in starting the engine. After releasing the key from the 4
(start) position, the engine may continue cranking for up to 10 seconds
or until the vehicle starts.
3. After idling for a few seconds, apply the brake, shift into gear and
drive.
Note:If the engine does not start on the first try, turn the key to the off
position, wait 10 seconds and try step 2 again. If the engine still fails to
start, press the accelerator to the floor and try step 2 again, keeping the
accelerator on the floor until the engine begins to accelerate above
cranking speeds; this will allow the engine to crank with the fuel shut off
in case the engine is flooded with fuel.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least one inch (2.5 cm) or adjust the heating
or air conditioning to bring in fresh air.
ENGINE BLOCK HEATER (IF EQUIPPED)
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt a/c electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Driving
253
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal depressed:
1. Apply the parking brake, turn
ignition key to off, then remove the
key.
2. Using a screwdriver (or similar
tool), remove the protective cover
to the interlock release access hole
on the console.
3. Insert the screwdriver (or similar
tool) into the access hole and press
downward while pulling the
gearshift lever out of the P (Park)
position and into the N (Neutral)
position.
4. Remove the tool and reinstall the
protective cover.
5. Start the vehicle and release the
parking brake.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
Emergencieschapter.
WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Driving
263
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Drive) with Overdrive
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
D (Drive) with Overdrive Cancel and Grade Assist
Pressing the transmission control
switch on the side of the gearshift
lever activates two features at the
same time: Overdrive Cancel and
Grade Assist.
1. Overdrive Cancel
•Overdrive is deactivated.
•The transmission operates in gears one through five.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Driving
265
•The over drive cancel and grade
assist lamp in the instrument
cluster is illuminated.
2. Grade Assist
•Improves driving experience in hilly terrain or mountainous areas by
providing additional grade (engine) braking and extends lower gear
operation on uphill climbs.
•Provides additional engine braking through the automatic transmission
shift strategy which reacts to vehicle inputs (vehicle acceleration,
accelerator pedal, brake pedal and vehicle speed).
•Allows the transmission to select gears that will provide the desired
engine braking based on the vehicle inputs mentioned above. This will
increase engine RPM during engine braking.
Overdrive Cancel with Grade Assist is designed to provide optimal gear
selection in hilly terrain or mountainous areas. It is recommended that
you return to O/D (overdrive mode) on flat terrain to provide the best
fuel economy and transmission function.
To return to O/D (overdrive mode), press the transmission control switch
again.
•The overdrive cancel and grade assist lamp in the instrument cluster
will not be illuminated.
•The transmission will operate in gears one through six.
O/D (overdrive mode) is automatically returned each time the key is
turned off.
L (Low)
•Provides maximum engine braking.
•Will downshift to the lowest available gear for the current vehicle
speed; allows for first gear when vehicle reaches slower speeds.
REVERSE SENSING SYSTEM
The Reverse Sensing System (RSS) sounds a tone to warn the driver of
obstacles near the rear bumper when the R (Reverse) is selected and the
vehicle is moving at speeds less than 3 mph (5 km/h). The system is not
effective at speeds above 3 mph (5 km/h) and may not detect certain
angular or moving objects.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Driving
266
If your vehicle is equipped with Traction Control™, it may be beneficial
to disengage the Traction Control™ system while attempting to rock the
vehicle.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle (i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency). Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Driving
273
ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
278
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
Push in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
279
Passenger compartment fuse panel
The fuse panel is located under the instrument panel to the left of the
steering wheel.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver smart window motor
2 15A Not used (spare)
3 15A Family entertainment system
(FES)
4 30A DC/AC inverter
5 10A Passenger compartment fuse
panel logic power, Keypad
illumination, BTSI
6 20A Turn signals
7 10A Low beam headlamps (left)
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
282