2009 FORD FLEX phone

rights owners. Use of this copyright protection technology must be
authorized by Macrovision Corporation, and is intended for home and
other limited viewing uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering or disassembly is
prohibited.
MP3:Supply of this product only conveys a license for private,
non-commercial use and does not convey a license nor imply any right to
use this product in any commercial (i.e. revenue generating) real time
broadcasting (terrestrial, satellite, cable and /or any other media)
broadcasting/streaming via internet, intranets and/or other networks or in
other electronic content distribution systems, such as pay-audio or
audio-on-demand applications. An independent license for such use is
required. For details, please visit http:// www.mp3licensing.com.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
Read all of the safety and operating instructions before operating the
system and retain for future reference.
Do not attempt to service, repair or modify the Family Entertainment
System (FES). See your dealer.
Do not insert foreign objects into the DVD compartment.
WARNING:Do not leave children unattended in the vehicle and
do not let children operate the system while unsupervised. If
wired headphones or auxiliary systems are used, children may become
entangled in the cords and seriously injure themselves.
WARNING:The front glass on the liquid crystal display (LCD)
flip-down screen may break when hit with a hard surface. If the
glass breaks, do not touch the liquid crystalline material. In case of
contact with skin, wash immediately with soap and water.
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Owners Guide (post-2002-fmt)
USA(fus)
Entertainment Systems
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Cleaning DVD and CD discs
Inspect all discs for contamination before playing. If necessary, clean
discs only with an approved DVD and CD cleaner and wipe from the
center out to the edge. Do not use circular motion.
Compatibility with aftermarket audio systems
(headphone only mode)
When the Family Entertainment System (FES) detects that the original
radio supplied by Ford Motor Company has been removed from the
vehicle, the FES will work in a state referred to as “Headphone Only
Mode.” This mode allows the FES to operate as a standalone system,
without interface to the radio.
While operating in Headphone Only Mode, the system will have limited
functionality.
•The system will only output audio to the headphones. It will not be
capable of providing audio to the speakers.
•The available sources in FES Headphone Only Mode are DVD-DISC
and DVD-AUX, regardless of headphone channel (A or B).
•When a disc is inserted into the FES while in Headphone Only Mode,
both headphone channels (A and B) will be connected to FES-DISC.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation systemsupplement for further information.
SYNC (IF EQUIPPED)
Your vehicle may be equipped with SYNC, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNCsupplement or to theSYNC
section in theNavigation systemsupplement (if equipped).
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Owners Guide (post-2002-fmt)
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Entertainment Systems
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Automatic dimming interior rear view mirror
Your vehicle is equipped with an interior rear view mirror that has an
auto-dimming function. The electronic day/night mirror will change from
the normal (high reflective) state to the non-glare (darkened) state
when bright lights (glare) reach the mirror. When the mirror detects
bright light from behind the vehicle, it will automatically adjust (darken)
to minimize glare.
Without microphone
With microphone
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
EXTERIOR MIRRORS
Power side view mirrors
WARNING:Do not adjust the mirror while the vehicle is in
motion.
2009 Flex(471)
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Driver Controls
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Navigation system hands free
control features (if equipped)
Press and hold
control briefly
until the voice
icon appears on
the navigation display to use the
voice command feature.
Press
to complete a voice
command.
For further information on the
navigation system, refer to theNavigation Systemsupplement.
SYNC system hands free control
feature (if equipped)
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press and
hold
to end a call or exit phone
mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNC system, refer to theSYNC
supplement.
Navigation system/SYNC hands
free control features (if
equipped)
Press
control briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press and
hold
to exit phone mode or end
a call.
2009 Flex(471)
Owners Guide (post-2002-fmt)
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Driver Controls
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WARNING:To reduce the risk of possible serious injury:
Do not stow objects in seat back map pocket (if equipped) or
hang objects off seat back if a child is in the front passenger seat.
Do not place objects underneath the front passenger seat or between
the seat and the center console (if equipped).
Check the “passenger airbag off” or “pass airbag off” indicator lamp for
proper airbag Status.
Failure to follow these instructions may interfere with the front
passenger seat sensing system.
In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancechapter of thisOwner’s Guide.
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Seating and Safety Restraints
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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Customer Assistance
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In Canada:
Mailing Address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing Address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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Customer Assistance
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If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
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Customer Assistance
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