ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Roadside Emergencies
315
ProCarManuals.com
recommendations ...................374
refill capacities ........................405
Event data recording ....................7
Exhaust fumes ..........................278
F
Fail safe cooling ........................382
Family entertainment system ....51
Fluid capacities .........................405
Fog lamps ....................................89
Four-Wheel Drive vehicles .......296
description ..............................301
driving off road .......................303
electronic shift ................297, 301
indicator light .........................298
lever operated shift ................299
manual locking hubs ..............297
preparing to drive your
vehicle .....................................284
Fuel ............................................383
calculating fuel
economy ..........................139, 388
cap ...........................................386
capacity ...................................405
choosing the right fuel ...........387
comparisons with EPA fuel
economy estimates .................391
detergent in fuel .....................388
filling your vehicle
with fuel ..................383, 386, 388
filter, specifications ........383, 404
fuel pump shut-off switch .....317
improving fuel economy ........388
octane rating ...................387, 409
quality ......................................387
running out of fuel .................388
safety information relating to
automotive fuels .....................383Fuel pump shut-off switch .......317
Fuses ..................................318–319
G
Gas cap (see Fuel cap) ............386
Gas mileage (see Fuel
economy) ...................................388
Gauges .........................................21
transmission fluid
temperature gauge ...................26
H
Hazard flashers .........................316
Head restraints .................172, 178
Headlamps ...................................89
aiming ..................................91, 93
autolamp system .......................89
daytime running lights .............90
flash to pass ..............................90
high beam .................................90
replacing bulbs ...................97–99
turning on and off ....................89
Heating
heater only system ...................80
heating and air conditioning
system .................................81, 84
Homelink wireless control
system ........................................123
Hood ..........................................368
I
Ignition ...............................275, 409
Illuminated visor mirror ...........105
Infant seats
(see Safety seats) .....................206
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Index
416
ProCarManuals.com
