2009 FORD F350 emergency towing

5. In a traffic-free environment, tow the trailer on a dry, level surface at
a speed of 20–25 mph (30–40 km/h) and squeeze the manual control
lever completely.
6. If the trailer wheels lock-up (indicated by squealing tires), reduce the
GAIN setting; if the trailer wheels turn freely, increase the GAIN setting.
Repeat Steps 5 and 6 until the GAIN setting is at a point just below
trailer wheel lock-up. If towing a heavier trailer, trailer wheel lockup may
not be attainable even with the maximum GAIN setting of 10.
Explanation of instrument cluster warning messages:
The TBC interacts with the instrument cluster message center to display
the following messages:
TRAILER BRAKE MODULE FAULT: This message is displayed and
accompanied by a single chime, in response to faults sensed by the TBC.
In the event this message is seen, please contact your authorized dealer
as soon as possible for diagnosis and repair. The TBC may still function,
but performance may be degraded.
WIRING FAULT ON TRAILER: This message is displayed when a
Short circuit on the electric brake output wirehas occurred. If the
WIRING FAULT ON TRAILERmessage is displayed and accompanied
by a single chime, with no trailer connected, the problem is with the
vehicle wiring from the TBC to the 7–pin connector in the bumper. If the
message is only displayed with a trailer connected, the problem is related
to the trailer wiring; consult your trailer dealer for assistance. This can
be a short to ground (i.e., chaffed wire) or a short to voltage (i.e., pulled
pin on trailer emergency break-away battery) or trailer brakes drawing
too much current.
Note:Your TBC can be diagnosed by your authorized dealer to
determine exactly which trailer fault has occurred; however, if the fault
is with the trailer this diagnosis isnotcovered under your Ford
warranty.
Points to Remember:
•Remember to adjust gain setting before using the TBC for the first
time.
•Readjust GAIN setting on the TBC (according to procedure above)
whenever road, weather and trailer or vehicle loading conditions
change from those that existed when the gain was initially set.
•The sliding lever on the TBC should be used only for manual
activation of trailer brakes to assist with proper adjustment of the
GAIN. Misuse, such as application during trailer sway, could cause
instability of trailer and/or tow vehicle.
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Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
controlschapter for more information.
Transmission Drivetrain
configurationRequirements for
neutral towing
Manual 4x4 with
manual-shift
transfer caseTransmission in (N)
Neutral; Transfer case in
(N) (Neutral); Hublocks
set to FREE
1Automatic
Manual 4X2 or 4x4 with
electronic-shift
transfer caseDo not tow your vehicle
with any wheels on the
ground, as vehicle or
transmission damage may
occur. It is recommended
to tow your vehicle with all
four (4) wheels off the
ground such as when using
a car-hauling trailer.
Otherwise, no recreational
towing is permitted. Automatic
1Always make sure that both hub locks are set to the same position.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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Note:Towing an ESOF 4x4 vehicle with the front wheels on the ground
without disengaging the front hubs may cause damage to the automatic
transmission.
Note:Towing a 4x2 or an ESOF 4x4 vehicle with the rear wheels on the
ground for more than 50 miles (80 km) and/or in excess of 35 mph
(56 km/h) may cause damage to the automatic transmission.
Note:On Dual Rear Wheel (DRW) vehicles, an outer rear wheel must be
removed prior to using a wheel lift wrecker.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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