13. Insert the jack handle into the
pump linkage.
14. Use an up-and-down motion
with the jack handle to raise the
wheel completely off the ground.
Hydraulic jacks are equipped
with a pressure release valve
that prevents lifting loads which
exceed the jack’s rated capacity.
15. Remove the lug nuts with the lug wrench.
16. Replace the flat tire with the spare tire, making sure the valve stem
is facing outward on all front an inboard rear wheels. If replacing the
outboard wheel, the valve stem must be facing inward. Reinstall the lug
nuts until the wheel is snug against the hub. Do not fully tighten the lug
nuts until the wheel has been lowered.
17. Lower the wheel by slowly turning the release valve
counterclockwise. Opening the release valve slowly will provide a more
controlled rate of descent.
The following steps apply to all vehicles:
18. Remove the jack and fully
tighten the lug nuts in the order
shown. Refer toWheel lug nut
torque specificationslater in this
chapter for the proper lug nut
torque specification.
8–lug nut torque sequence
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Roadside Emergencies
338
10–lug nut torque sequence
19. Stow the flat tire. Refer toStowing the flat/spare tireif the vehicle
is equipped with a spare tire carrier.
Note:Do not stow the Harley-Davidson flat tire and wheel using the
spare tire winch mechanism; store the flat in the bed of the truck.
20. Stow the jack, jack handle and lug wrench. Make sure the jack is
securely fastened so it does not rattle when driving.
21. Unblock the wheels.
The following step applies to F–250/F–350 Single Rear Wheel
(SRW) vehicles only:
22. When installing the wheel center
ornaments, ensure that the
ornament retention towers on the
back side of the ornament are
aligned with the studs/lug nuts. The
retention towers are designed to be
installed over the studs/nuts and
retain to the flange on the lug nut.
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Roadside Emergencies
339
If the ornament retention towers are
aligned between the studs/lug nuts,
the ornament is improperly
installed. This improper installation
may appear and sound correct, but
will not keep the ornament on the
vehicle. Ornaments improperly
installed in this manner will fall off
or become loose with minimal force
or impact.
Installing dual rear wheel ornaments
1. Align the ornament with the lug
nuts.
•(1) is the clip and (2) is the
flange.
2. Hold the ornament so that all of
the retention clips are sitting on the
flange of the lug nuts.
3. Use your hand or rubber mallet to
tap the ornament in a star pattern.
There should be an even gap
between the ornament and the
wheel.
12
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Roadside Emergencies
340
4. Be sure to install all the clips on the nuts over the flanges so that
there is an even gap all around and the retention clips are fully seated.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located in the glove box.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Roadside Emergencies
341
WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that the vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground using a wheel lift
On 4x4 vehicles, it is recommended that your vehicle be towed using
flatbed equipment with all the wheels off the ground. However, a wheel
lift may be used to lift the rear of the vehicle so long as, depending on
vehicle configurations, the following preparations are met:
•On Electronic Shift-On-the-Fly (ESOF) vehicles, the 4x4 control is
turned to the 2WD position prior to towing.
•On manual-shift transfer case vehicles, the front wheel hub locks are
in the FREE position prior to towing.
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Roadside Emergencies
348
Note:Towing an ESOF 4x4 vehicle with the front wheels on the ground
without disengaging the front hubs may cause damage to the automatic
transmission.
Note:Towing a 4x2 or an ESOF 4x4 vehicle with the rear wheels on the
ground for more than 50 miles (80 km) and/or in excess of 35 mph
(56 km/h) may cause damage to the automatic transmission.
Note:On Dual Rear Wheel (DRW) vehicles, an outer rear wheel must be
removed prior to using a wheel lift wrecker.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Roadside Emergencies
349
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Customer Assistance
354
WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available
from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Motorcraft Bug and Tar Remover
(ZC-42), which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash (ZC-3-A).
•Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from
your authorized dealer. Apply the product as you would a wax to
clean bumpers and other chrome parts; allow the cleaner to dry for a
few minutes, then wipe off the haze with a clean, dry rag.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Cleaning
357