ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2009 F-150(f12)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
309
fail-safe cooling .......................366
idle speed control ...................360
lubrication specifications .......390
refill capacities ........................390
service points ..................354–355
Engine block heater .................267
Engine oil ..................................357
checking and adding ..............357
dipstick ....................................357
filter, specifications ........359, 389
recommendations ...................359
refill capacities ........................390
specifications ..........................390
Event data recording ....................7
Exhaust fumes ..........................267
F
Fail safe cooling ........................366
Flexible Fuel Vehicle (FFV) ....368
Floor mats .................................112
Fluid capacities .........................390
Fog lamps ....................................55
Four-Wheel Drive vehicles .......293
driving off road .......................298
electronic shift ........................296
indicator light .........................294
lever operated shift ................294
preparing to drive your
vehicle .....................................278
Fuel ............................................368
calculating fuel
economy ..........................101, 375
cap ...........................................371
capacity ...................................390
choosing the right fuel ...........372
comparisons with EPA fuel
economy estimates .................378
detergent in fuel .....................372filler funnel .............................374
filling your vehicle with
fuel ...........................368, 371, 376
filter, specifications ........368, 389
improving fuel economy ........375
octane rating ...................373, 394
quality ..............................373–374
running out of fuel .........328, 374
safety information relating to
automotive fuels .....................368
Fuel - flex fuel vehicle
(FFV) .........................368, 372–373
Fuses ..................................311–312
G
Gas cap (see Fuel cap) ............371
Gas mileage
(see Fuel economy) .................375
Gauges .........................................18
transmission fluid
temperature gauge ...................22
H
Hazard flashers .........................310
Head restraints .........................156
Headlamps ...................................54
aiming ..................................56–57
autolamp system .......................54
bulb specifications ....................60
daytime running lights .............56
flash to pass ..............................55
high beam .................................55
replacing bulbs .........................61
turning on and off ....................54
Heating
heating and air conditioning
system .....................41, 44, 46, 49
2009 F-150(f12)
Owners Guide, 1st Printing
USA(fus)
Index
401
