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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call 1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
Push in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
35 10A Rear park assist
36 5A PATS transceiver
37 10A Not used (spare)
38 20A Subwoofer
39 20A Radio, Navigation display
40 20A Not used (spare)
41 15A EC mirror, Door lock switch
illumination, Radio accessory
delay
42 10A Not used (spare)
43 10A Heated mirror/backlight relay,
Rain sensor, Reverse camera
44 10A Not used (spare)
45 5A Front wiper logic, Blower motor
relay
46 7.5A Occupant classification sensor
(OCS)
47 30A Circuit
BreakerPower windows, Moon roof,
Power sliding backlight
48 — Delayed accessory relay (Feeds
fuse 41 and circuit breaker 47)
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
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The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 — PCM power relay
2 — Starter relay
3 — Blower motor relay
4 — Heated backlite relay
5 — Not used
6 — Trailer tow park lamp relay
7 — Not used
8 — Fuel pump
9 — Trailer tow battery charger
10 — Not used
11 30A** Power running board motors
12 — Not used
13 30A ** Starter relay
14 30A** Passenger power seats
15 — Not used
16 — Not used
17 30A** Trailer brake
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
18 — Not used
19 — Not used
20 20A** 4x4 module (ESOF)
21 30A** Trailer tow battery charge
22 20A** Cigar lighter
23 — A/C clutch relay
24 — Not used
25 — Not used
26 10A* PCM (KAPWR), Canister vent
solenoid, Transmission, PCM
relay
27 20A* Fuel pump relay
28 — Not used
29 10A* 4x4
30 10A* A/C clutch
31 20A* Trailer tow park lamp relay
32 40A** Heated backlite/mirror relay
33 — Not used
34 40A** PCM relay
35 — Not used
36 30A** Roll stability control module
(RSC)
37 — Trailer tow left hand stop/turn
relay
38 — Trailer tow right hand stop/turn
relay
39 — Back up lamps
40 — Not used
41 — Not used
42 — Not used
43 20A* Backup lamp relay
44 — Not used
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
45 20A* Trailer tow stop turn relay feed
46 15A* Brake on/off (BOO) switch
47 60A** Roll stability control module
(RSC)
48 — Not used
49 30A** Wiper motor, washer pump
50 — Not used
51 40A** Blower motor relay
52 — Not used
53 5A* Power train control module
(PCM), 6R80 transmission
54 5A* 4x4 module, Back up lamp, Roll
Stability Control (RSC), Trailer
tow battery charge relay
55 5A* Electronic compass mirror (6R
transmission only)
56 — Not used
57 — Not used
58 15A* Trailer tow backup lamps
59 15A* Heated mirrors
60 — One-touch Start diode
61 — Fuel pump diode
62 — Not used
63 — Not used
64 30A** Amplifier
65 20A** Auxiliary power point
(instrument panel)
66 20A** Auxiliary power point (inside
center console)
67 — Not used
68 20A** 4x4 module
69 30A** Passenger heated/cooled seats
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RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
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3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Connect the other end of the positive (+) cable to the positive (+)
terminal of the assisting battery.
+–+–
+–+–
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