2009 FORD EXPLORER SPORT TRAC phone

In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; contact your authorized
dealer as soon as possible.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancechapter of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toAirbag readinesssection
in theInstrument Clusterchapter. Routine maintenance of the airbag is
not required.
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Seating and Safety Restraints
167

Passenger compartment fuse panel
The fuse panel is located below the
instrument panel on the driver’s
side.
To remove a fuse use the fuse puller tool provided on the fuse panel box.
The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 20A Moon roof, Adjustable pedals
2 5A Microcontroller power (SJB)
3 20A Radio, Navigation amplifier
4 10A OBD II connector
5 5A Moonroof, Power down back window,
Door lock switch illumination,
Rearview mirror with microphone
C
B
1 4
3
2
18
7
6
51
2
1
1
1
0
91
6
1
5
1
4
1
32
0
1
9
1
8
1
72
4
2
3
2
2
2
12
8
2
7
2
6
2
5
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Roadside Emergencies
266

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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Customer Assistance
288

In Canada:
Mailing Address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing Address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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Customer Assistance
289

If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
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Customer Assistance
293

Lifestyle
Ash cup / smoker’s package
Neutral tow kit
Roof rail cross bars
Trailer hitch drawbars, wiring harnesses and accessories
TripTunes™ Advanced portable audio connection
Peace of mind
Mobile-Ease™ hands-free communication system
Remote start
Vehicle security systems
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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Accessories
345

A
Accessory delay ..........................73
AdvanceTrac ..............................235
Air cleaner filter ...............335–336
Air conditioning ..........................52
Airbag supplemental restraint
system ........................159, 168, 170
and child safety seats ............161
description ..............159, 168, 170
disposal ....................................174
driver airbag ............161, 169, 171
indicator light .................168, 173
operation .................161, 169, 171
passenger airbag .....161, 169, 171
side airbag ...............................168
All Wheel Drive (AWD),
driving off road .........................252
Ambulance packages ....................8
Antifreeze
(see Engine coolant) ................315
Anti-lock brake system
(see Brakes) ......................232–233
Anti-theft system ......................129
Audio system
(see Radio) ......................21, 25, 33
Automatic transmission
driving an automatic
overdrive .........................243, 246
fluid, adding ............................333
fluid, checking ........................333
fluid, refill capacities ..............337
fluid, specification ..................337
Auxiliary input jack (Line in) ....41
Auxiliary power point .................70
Axle
lubricant specifications ..........337refill capacities ........................337
B
Battery .......................................313
acid, treating emergencies .....313
jumping a disabled battery ....281
maintenance-free ....................313
replacement, specifications ...336
servicing ..................................313
Belt-Minder.............................154
Booster seats .............................188
Brakes ........................................232
anti-lock ...........................232–233
anti-lock brake system (ABS)
warning light ...........................233
fluid, checking and adding ....333
fluid, refill capacities ..............337
fluid, specifications .................337
lubricant specifications ..........337
parking ....................................233
shift interlock ..........................242
C
Calculating load ........................219
Capacities for refilling fluids ....337
Cargo cage .................................111
Cargo management system ......115
Cell phone use ..............................9
Changing a tire .........................271
Child safety seats ......................178
attaching with tether
straps .......................................185
in front seat ............................179
in rear seat ..............................179
LATCH .....................................182
recommendations ...................176
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Owners Guide, 2nd Printing
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Index
346