2009 FORD EXPLORER phone

Temperature extremes
When the vehicle is parked under direct sunlight or in an extremely cold
place for a long period of time, wait until the cabin temperature of the
vehicle is at normal temperature before operating the system.
Humidity and moisture condensation
Moisture in the air will condense in the DVD player under extremely
humid conditions or when moving from a cold place to a warm one.
Moisture condensation may cause damage to the DVD and/or player. If
moisture condensation occurs, do not insert a CD or DVD into the
player. If one is already in the player, remove it. Turn the DVD player ON
to dry the moisture before inserting a DVD. This could take an hour or
more.
Foreign substances
Exercise care to prevent dirt and foreign objects from entering the DVD
player compartment. Be especially careful not to spill liquids of any kind
onto the media controls or into the system. If liquid is accidentally
spilled onto the system, immediately turn the system OFF and consult a
qualified service technician.
Cleaning the liquid crystal display (LCD) flip-down screen
Clean the display screen by applying a small amount of water or any
ammonia-based household glass cleaner directly to a soft cloth. Rub the
screen gently until the dust, dirt or fingerprints are removed. Do not
spray the screen directly with water or glass cleaning solvents. Overspray
from these fluids could drip down into the internal electronics of the
screen and cause damage. Do not apply excessive pressure while
cleaning the screen.
Cleaning DVD and CD discs
Inspect all discs for contamination before playing. If necessary, clean
discs only with an approved DVD and CD cleaner and wipe from the
center out to the edge. Do not use circular motion.
Compatibility with aftermarket audio systems
(headphone only mode)
When the Family Entertainment System (FES) detects that the original
radio supplied by Ford Motor Company has been removed from the
vehicle, the FES will work in a state referred to as “Headphone Only
Mode.” This mode allows the FES to operate as a standalone system,
without interface to the radio.
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Entertainment Systems
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While operating in Headphone Only Mode, the system will have limited
functionality.
•The system will only output audio to the headphones. It will not be
capable of providing audio to the speakers.
•The available sources in FES Headphone Only Mode are DVD-DISC
and DVD-AUX, regardless of headphone channel (A or B).
•When a disc is inserted into the FES while in Headphone Only Mode,
both headphone channels (A and B) will be connected to FES-DISC.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation systemsupplement for further information.
SYNC (IF EQUIPPED)
Your vehicle may be equipped with SYNC, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNCsupplement or to theSYNC
section in theNavigation systemsupplement (if equipped).
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Automatic dimming interior rear view mirror (if equipped)
Your vehicle may be equipped with an interior rear view mirror which
has an auto-dimming function. The electronic day/night mirror will
change from the normal (high reflective) state to the non-glare
(darkened) state when bright lights (glare) reach the mirror. When the
mirror detects bright light from behind the vehicle, it will automatically
adjust (darken) to minimize glare.
Without microphone
With microphone
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
EXTERIOR MIRRORS
Power side view mirrors
WARNING:Do not adjust the mirror while the vehicle is in
motion.
The ignition must be in the accessory or on position to adjust the power
side view mirrors.
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Driver Controls
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Pressto activate phone mode or answer a phone call. Press and
hold
to end call or exit phone mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNC system, refer to theSYNC
supplement.
Navigation system/SYNC hands
free control features (if
equipped)
Press VOICE briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press and
hold
to exit phone mode or end
call.
For further information on the Navigation system/SYNC system, refer to
theNavigation SystemandSYNCsupplements.
MOON ROOF (IF EQUIPPED)
The moon roof control is located on the overhead console.
WARNING:Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt
themselves.
WARNING:When closing the moon roof, you should verify that
it is free of obstructions and ensure that children and/or pets are
not in the proximity of the moon roof opening.
The moon roof is equipped with an automatic, one-touch, express
opening and closing feature. To stop motion at any time during the
one-touch operation, press the control a second time.
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In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; contact your authorized
dealer as soon as possible.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancechapter of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toAirbag readinesssection
in theInstrument Clusterchapter. Routine maintenance of the airbag is
not required.
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Seating and Safety Restraints
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
5 5A Moon roof, Door lock switch
illumination, Rearview mirror with
microphone
6 20A Liftglass release motor, Door
unlock/lock
7 15A Trailer stop/turn
8 15A Ignition switch power, PATS,
Cluster
9 2A 6R TCM/PCM (Ignition
RUN/START), Fuel pump relay
10 5A Front wiper RUN/ACC relay in
PDB
11 5A Radio start
12 5A Rear wiper motor RUN/ACC,
Trailer battery charge relay in
PDB, Radio
13 15A Heated mirror, Manual climate
rear defrost indicator
14 20A Horn
15 10A Reverse lamps
16 10A Trailer reverse lamps
17 10A RCM (restraints), Passenger
occupancy
18 10A Reverse park aid, IVD switch,
IVD, 4x4 module, 4x4 switch,
Heated seat switches, Compass,
Electrochromatic mirror, AUX
climate control
19 — Not used
20 10A Manual climate, DEATC, Brake
shift
21 — Not used
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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In Canada:
Mailing Address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing Address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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