2009 FORD EXPLORER fuel

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2009 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
310

FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located in the passenger’s foot well,
by the kick panel.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the on position. Pause for a few seconds and
return the key to the off position.
5. Make a further check for leaks in the fuel system.
2009 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
312

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
5 5A Moon roof, Door lock switch
illumination, Rearview mirror with
microphone
6 20A Liftglass release motor, Door
unlock/lock
7 15A Trailer stop/turn
8 15A Ignition switch power, PATS,
Cluster
9 2A 6R TCM/PCM (Ignition
RUN/START), Fuel pump relay
10 5A Front wiper RUN/ACC relay in
PDB
11 5A Radio start
12 5A Rear wiper motor RUN/ACC,
Trailer battery charge relay in
PDB, Radio
13 15A Heated mirror, Manual climate
rear defrost indicator
14 20A Horn
15 10A Reverse lamps
16 10A Trailer reverse lamps
17 10A RCM (restraints), Passenger
occupancy
18 10A Reverse park aid, IVD switch,
IVD, 4x4 module, 4x4 switch,
Heated seat switches, Compass,
Electrochromatic mirror, AUX
climate control
19 — Not used
20 10A Manual climate, DEATC, Brake
shift
21 — Not used
2009 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
315

The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 50A** BATT 2 (SJB)
2 50A** BATT 3 (SJB)
3 50A** BATT 1 (SJB)
4 30A** Fuel pump, Injectors
5 30A** Third row seat (left)
6 40A** ABS pump
7 40A** Powertrain Control Module
(PCM)
8 — Not used
9 — Not used
10 30A** Power seat (right)
11 30A** Starter
12 30A** Third row seat (right)
13 30A** Trailer tow battery charger
2009 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
318

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
40 15A* Fan clutch, PCV valve, AC clutch
relay, GCC fan
41 15A* SDARS, DVD, SYNC
42 15A* Redundant brake switch, EVMV,
MAFS, HEGO, EVR, VCT1 (4.6L
engine only), VCT2 (4.6L engine
only), CMCV (4.6L engine only),
CMS
43 15A* Coil on plug (4.6L engine only),
Coil tower (4.0L engine only)
44 15A* Injectors
45B — GCC fan relay
45A — Not used
46B — Not used
46A — Not used
49 — Fuel pump relay
50B — A/C clutch relay
50A — Fog lamps relay
51 — Not used
52 — Not used
53 — One Touch Integrated Start
(OTIS) (diode)
54 — Trailer battery charger relay
55B — Front wiper relay
55A — PCM relay
56B — Starter relay
56A — Blower relay
* Mini Fuses ** Cartridge Fuses
2009 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
320

Note:Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
2009 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
331

4. Make the final connection of the negative (-) cable to the ground stud
located toward the front of the vehicle (forward of the battery) on the
radiator support. Keep the negative (-) cable away from the battery and
the carburetor/fuel injection system.Do notuse fuel lines, engine rocker
covers or the intake manifold asgroundingpoints.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
++-
-
2009 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
334

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
2009 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Customer Assistance
344