ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2009 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
321
checking and adding ..............372
dipstick ....................................372
filter, specifications ........374, 400
recommendations ...................374
refill capacities ........................401
specifications ..........................401
Event data recording ....................7
Exhaust fumes ..........................287
F
Fail safe cooling ........................381
Family entertainment system ....51
Flexible Fuel Vehicle (FFV) ....383
Floor mats .................................155
Fluid capacities .........................401
Fog lamps ....................................96
Four-Wheel Drive vehicles .......311
control trac .............................311
description ..............................312
driving off road .......................313
indicator light .........................311
preparing to drive your
vehicle .....................................299
Fuel ............................................383
calculating fuel
economy ..................132, 143, 390
cap ...........................................386
capacity ...................................401
choosing the right fuel ...........387
comparisons with EPA fuel
economy estimates .................393
detergent in fuel .....................389
filler funnel .............................389
filling your vehicle with
fuel ...........................383, 386, 390
filter, specifications ........383, 400
fuel pump shut-off switch .....323
improving fuel economy ........390octane rating ...........387–388, 405
quality ......................................388
running out of fuel .........341, 389
safety information relating to
automotive fuels .....................383
Fuel - flex fuel vehicle
(FFV) .........................383, 387–388
Fuses ..................................324–325
G
Gas cap (see Fuel cap) ............386
Gas mileage
(see Fuel economy) .................390
Gauges .........................................17
H
Hazard flashers .........................322
Headlamps ...................................95
aiming ........................................97
autolamp system .......................95
bulb specifications ..................101
daytime running lights .............96
flash to pass ..............................96
high beam .................................96
replacing bulbs .......................102
turning on and off ....................95
Heating
heating and air conditioning
system .................................84–85
Homelink wireless control
system ........................................127
Hood ..........................................368
How to get going ........................20
I
Ignition ...............................284, 405
2009 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Index
412
