2009 FORD EXPEDITION phone

Cleaning DVD and CD discs
Inspect all discs for contamination before playing. If necessary, clean
discs only with an approved DVD and CD cleaner and wipe from the
center out to the edge. Do not use circular motion.
Compatibility with aftermarket audio systems
(headphone only mode)
When the Family Entertainment System (FES) detects that the original
radio supplied by Ford Motor Company has been removed from the
vehicle, the FES will work in a state referred to as “Headphone Only
Mode.” This mode allows the FES to operate as a standalone system,
without interface to the radio.
While operating in Headphone Only Mode, the system will have limited
functionality.
•The system will only output audio to the headphones. It will not be
capable of providing audio to the speakers.
•The available sources in FES Headphone Only Mode are DVD-DISC
and DVD-AUX, regardless of headphone channel (A or B).
•When a disc is inserted into the FES while in Headphone Only Mode,
both headphone channels (A and B) will be connected to FES-DISC.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation systemsupplement for further information.
SYNC (IF EQUIPPED)
Your vehicle may be equipped with SYNC, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNCsupplement or to theSYNC
section in theNavigation systemsupplement (if equipped).
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Automatic dimming interior rear view mirror
Your vehicle is equipped with an interior rear view mirror which has an
auto-dimming function. The electronic day/night mirror will change from
the normal (high reflective) state to the non-glare (darkened) state
when bright lights (glare) reach the mirror. When the mirror detects
bright light from behind the vehicle, it will automatically adjust (darken)
to minimize glare.
Without microphone
With microphone
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Note:If your vehicle is equipped with a reverse camera system, a video
image will display in the mirror or the navigation system display (if
equipped) when the vehicle is put in R (Reverse). Refer toReverse
camera systemin theDrivingchapter.
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In DVD mode (if equipped):
•Refer to theFamily entertainment DVD systemin the
Entertainment Systemschapter.
In any mode:
•Press VOL + or to adjust
volume.
Navigation system hands free
control features (if equipped)
Press and hold VOICE briefly until
the voice
icon appears on the
Navigation display to use the voice
command feature.
Press VOICE to complete a voice
command.
For further information on the
Navigation system, refer to the
Navigation Systemsupplement.
SYNC system hands free control
feature (if equipped)
Press VOICE briefly until the
voice
icon appears on the display
to use the voice command feature.
You will hear a tone and LISTENING
will appear in the radio display.
Press and hold VOICE to exit voice
command.
Press
to activate phone mode or
answer a phone call. Press and hold
to end call or exit phone mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
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For further information on the SYNC system, refer to theSYNC
supplement.
Navigation system/SYNC hands
free control features (if
equipped)
Press VOICE briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press and
hold
to exit phone mode or end
call.
For further information on the Navigation system/SYNC system, refer to
theNavigation SystemandSYNCsupplements.
MOON ROOF (IF EQUIPPED)
The moon roof control is located on the overhead console.
WARNING:Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt
themselves.
The moon roof is equipped with an automatic, one-touch, express
opening and closing feature. To stop motion at any time during the
one-touch operation, press the control a second time.
To open the moon roof:Press and
release the SLIDE control, the moon
roof will open automatically. Press
the switch again to stop the moon
roof.
WARNING:When closing the moon roof, you should verify that
it is free of obstructions and ensure that children and/or pets are
not in the proximity of the moon roof opening.
To close the moon roof:Pull and release the SLIDE control, the moon
roof will close automatically. Press the switch again to stop the moon
roof.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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In Canada:
Mailing Address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing Address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
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Conditioning
Bottles of King Ranch Leather Conditioner are available at the King
Ranch Saddle Shop. Visit the Web site atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King Ranch Leather Conditioner, use another premium
leather conditioner.
•Apply your first conditioning treatment within six months of taking
delivery of your vehicle. Condition twice yearly in order to replenish
lost oils and revitalize the aroma, suppleness and resilience of the
leather.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
Your Ford or Lincoln Mercury authorized dealer has many quality
products available to clean your vehicle and protect its finishes. These
quality products have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and appearance of your vehicle. Each product is made from high quality
materials that meet or exceed rigid specifications. For best results, use
the following products or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Car Wash (Canada only) (CXC-83)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Custom Clear Coat Polish (ZC-8-A)
Motorcraft Custom Vinyl Protectant (ZC-40-A)
Motorcraft Dash and Vinyl Cleaner (ZC-38-A)
Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11-A)
Motorcraft Leather Care Kit (U.S. only) (ZC-11-D)
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