ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2009 Edge(edg)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
239
refill capacities ........................308
specifications ..........................308
Event data recording ....................7
Exhaust fumes ..........................216
F
Fail safe cooling ........................290
Floor mats ...................................93
Fluid capacities .........................308
Fog lamps ....................................56
Four-Wheel Drive vehicles
driving off road .......................233
Fuel ............................................292
calculating fuel
economy ............................85, 297
cap ...........................................294
capacity ...................................308
choosing the right fuel ...........295
comparisons with EPA fuel
economy estimates .................299
detergent in fuel .....................296
filling your vehicle with
fuel ...........................292, 294, 297
filter, specifications ........291, 307
fuel pump shut-off switch .....240
improving fuel economy ........297
octane rating ...................295, 310
quality ......................................296
running out of fuel .................296
safety information relating to
automotive fuels .....................292
Fuses ..................................241–242
G
Gas cap (see Fuel cap) ............294
Gas mileage (see Fuel
economy) ...................................297Gauges .........................................17
H
Hazard flashers .........................240
Head restraints .........................130
Headlamps ...................................55
aiming ........................................57
autolamp system .......................55
bulb specifications ....................61
daytime running lights .............56
flash to pass ..............................56
high beam .................................56
replacing bulbs .........................62
turning on and off ....................55
Heating
heating and air conditioning
system .................................49, 51
Homelink wireless control
system ..........................................79
Hood ..........................................277
How to get going ........................20
I
Ignition ...............................213, 310
Illuminated visor mirror .............67
Infant seats (see Safety
seats) .........................................166
Inspection/maintenance (I/M)
testing ........................................302
Instrument panel
cleaning ...................................272
cluster ........................................12
lighting up panel and
interior .......................................57
J
Jack ............................................248
positioning ...............................248
storage .....................................248
Jump-starting your vehicle ......255
2009 Edge(edg)
Owners Guide, 1st Printing
USA(fus)
Index
317
