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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
65 20A** Power point 2 (glove box)
66 20A** Power point 3 (left-hand B-pillar)
67 20A** Power point 1 (instrument panel)
68 50A** Modified vehicle
69 — Not used
70 30A** Stripped chassis
71 — Not used
72 20A** Cigar lighter
73 — Not used
74 30A** Power seat
75 20A* VPWR 1, PCM power
76 20A* VPWR 2, PCM mil
77 10A* VPWR 3, PCM non mil
78 15A* VPWR 4 (gas engine only),
Ignition coil (diesel engine only),
Fuel pump relay coil
79 10A* VPWR 5, Transmission
80 10A* Cluster run/start (stripped chassis
only)
81 15A* IDM logic (diesel engine only)
82 — Not used
83 — Fuel pump (diode)
84 — Not used
85 HC Micro relay Upfitter #1
* Mini fuses ** A1S fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare tire is in use. To restore the full functionality
of the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
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•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
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3. Remove the jack handle from the
right side compartment and insert
the tip of the jack handle through
the access hole and into the tube.
4. Turn the jack handle
counterclockwise until the cable is
slack and the tire can be slid from
under the vehicle.
5. Remove the retainer from the
spare tire.
To stow the cable retainer with the spare removed, turn the jack handle
clockwise until all slack is removed.
Tire change procedure
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
1. Block the wheel that is diagonally opposite the tire you are changing.
On E-450 vehicles, the parking brake is on the transmission. Therefore,
the vehicle will not be prevented from moving when a rear wheel is
lifted, even if the parking brake is applied. Be sure to block both
directions of the wheel that is diagonally opposite to the wheel that is
being lifted.
2. Remove the spare tire and jack from the storage location.
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