ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2009 Econoline(eco)
Owners Guide, 2nd Printing
USA(fus)
Roadside Emergencies
224
Event data recording ....................6
Exhaust fumes ..........................196
F
Fail safe cooling ........................282
Flexible Fuel Vehicle (FFV) ....283
Fluid capacities .........................305
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................207
Fuel ............................................283
calculating fuel economy .......290
cap ...........................................286
capacity ...................................305
choosing the right fuel ...........288
comparisons with EPA fuel
economy estimates .................293
detergent in fuel .....................288
filling your vehicle with
fuel ...........................283, 286, 290
filter, specifications ........283, 304
fuel pump shut-off switch .....226
improving fuel economy ........290
octane rating ...................288, 309
quality ......................................289
running out of fuel .................289
safety information relating to
automotive fuels .....................283
Fuel - flex fuel vehicle
(FFV) .................................283, 288
Fuses ..........................................228
G
Garage door opener ....................61
Gas cap (see Fuel cap) ............286
Gas mileage
(see Fuel economy) .................290Gauges .........................................19
H
Hazard flashers .........................226
Head restraints ...........................92
Headlamps ...................................47
aiming ........................................50
bulb specifications ....................53
daytime running lights .............47
flash to pass ..............................48
high beam .................................47
replacing bulbs .........................54
turning on and off ....................47
Heating
heater only system .............44, 46
heating and air conditioning
system .......................................45
Hood ..........................................269
I
Ignition ...............................193, 309
Illuminated visor mirror .............60
Infant seats
(see Safety seats) .....................124
Inspection/maintenance (I/M)
testing ........................................295
Instrument panel
cleaning ...................................265
cluster ........................................14
lighting up panel and
interior .......................................48
J
Jack ............................................235
positioning ...............................235
storage .....................................235
Jump-starting your vehicle ......245
2009 Econoline(eco)
Owners Guide, 2nd Printing
USA(fus)
Index
317
