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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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WARNING:Always disconnect the battery before servicing high
current fuses.
If your vehicle is equipped with an auxiliary battery,
disconnecting the primary under-hood battery DOES NOT remove
power from all circuits.
To remove a fuse use the fuse puller tool provided on the inside of the
fuse panel cover.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Not used (spare)
2 15A Not used (spare)
3 15A Not used (spare)
4 30A Not used (spare)
5 10A SPDJB/Brake shift interlock
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
35 10A Reverse park aid, Rear video
camera, Cutaway run/start
36 5A PATS RF module
37 10A Climate control, Stripped chassis
IP #1 run/start
38 20A Not used (spare)
39 20A Radio, Navigation
40 20A Amplifier
41 15A Radio, Switch illumination,
Reverse camera mirror
42 10A Upfitter switch
43 10A Overhead console, Stripped
chassis IP1
44 10A Auxiliary battery relay/Trailer tow
battery charger relay
45 5A Wipers, Stripped chassis Engine
connector 3
46 7.5A PADI
47 30A circuit
breakerWindows accessory delay
48 Relay Delayed accessory
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
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If your vehicle is equipped with an auxiliary battery,
disconnecting the primary under-hood battery DOES NOT remove
power from all circuits.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 HC Micro Relay Powertrain Control Module (PCM)
2 HC Micro Relay Starter solenoid
3 HC Micro Relay Wiper
4 HC Micro Relay Trailer tow battery charge
5 HC Micro Relay Fuel pump
6 HC Micro Relay Trailer tow park lamp
7 HC Micro Relay Upfitter #4
8 HC Micro Relay Upfitter #3
9 HC Micro Relay Modified vehicle and stripped
chassis run/start
10 HC ISO IDM relay (Diesel engine only)
11 — Not used
12 40A** Modified vehicle and stripped
chassis run/start
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
13 30A** Starter solenoid relay
14 40A** Run start relay
15 40A** Modified vehicle and stripped
chassis battery
16 50A** Auxiliary A/C blower
17 50A** Auxiliary battery feed, Trailer tow
battery charge, trailer tow park
feed
18 30A** Electric trailer brake, Trailer
brake controller
19 30A** Upfitter #1
20 30A** Upfitter #2
21 50A** IDM relay (diesel engine only)
22 — Not used
23 G8VA relay A/C clutch
24 G8VA relay Horn relay (Stripped chassis)
25 HC Micro relay Run/start
26 — Not used
27 — Not used
28 20A* Back up lamp
29 10A* A/C clutch
30 10A* BOO switch
31 10A* Cluster battery (stripped chassis
only), IDM coil (diesel engine
only)
32 50A** Blower motor
33 40A** ABS pump
34 20A** Stripped chassis horn
35 40A** PCM relay
36 20A** Ignition switch (Stripped chassis
only)
37 G8VA relay Trailer tow stop/LH turn signal
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
38 G8VA relay Trailer tow stop/RH turn signal
39 G8VA relay Back up lamp
40 ISO relay Blower motor
41 10A* Charging (diesel engine only)
42 15A* Diagnostic connector (stripped
chassis)
43 20A* Fuel pump
44 10A* Upfitter #3
45 15A* Upfitter #4
46 10A* PCM keep alive power, Canister
vent, PCM relay coil
47 40A** ABS coil
48 20A** Trailer tow stop lamp/turn signal
49 30A** Wiper motor
50 — Not used
51 20A** Cutaway
52 10A* Stripped chassis and modified
vehicle run/start relay coil
53 10A* ABS run/start feed
54 10A* Fuel pump relay coil (gas engine
only)
55 10A* ECM (diesel engine only)
56 20A* DFCM (diesel engine only)
57 20A* Trailer tow park lamp
58 15A* Trailer tow backup lamp
59 — Not used
60 — One Touch Integrated Start
(OTIS) (diode)
61 — Auxiliary battery (diode)
62 HC Micro relay Upfitter #2
63 30A** Trailer tow battery charge
64 — Not used
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