2009 FORD CROWN VICTORIA check engine

WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important safety precautions
A computer system controls the engine’s idle revolutions per minute
(RPM). When the engine starts, the idle RPM runs higher than normal in
order to warm the engine. If the engine idle speed does not slow down
automatically, have the vehicle checked. Do not allow the vehicle to idle
for more than 10 minutes at the higher engine RPM.
Before starting the vehicle:
1. Make sure all vehicle occupants have buckled their safety belts. For
more information on safety belts and their proper usage, refer to the
Seating and Safety Restraintschapter.
2. Make sure the headlamps and vehicle accessories are off.
3. Make sure the gearshift is in P
(Park).
4. Make sure the parking brake is
set.
HOOD
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Driving
169

•To reduce the risk of electrical shock, do not use your heater with
ungrounded electrical systems or two pronged (cheater) adapters.
Also ensure that the block heater, especially the cord, is in good
condition before use.
•Make sure that when in operation, the extension cord plug /engine
block heater cord plug connection is free and clear of water in order
to prevent possible shock or fire.
•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater system may consume anywhere between 400 watts or 1000 watts
of power per hour. Your factory installed block heater system does not
have a thermostat; however, maximum temperature is attained after
approximately three hours of operation. Block heater operation longer
than 3 hours will not improve system performance and will unnecessarily
use additional electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Your service brakes are self-adjusting. Refer to thescheduled
maintenance informationfor scheduled maintenance.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Driving
173

STEERING
To help prevent damage to the power steering system, never hold the
steering wheel at its furthest turning points (until it stops) for more than
a few seconds when the engine is running.
It is also important to maintain a proper power steering fluid level in the
power steering fluid reservoir:
•Do not operate the vehicle with a low power steering pump fluid level.
SeePower steering fluidin theMaintenance and Specifications
chapter.
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the maximum
level, as this may result in leaks from the reservoir. SeePower
steering fluidin theMaintenance and Specificationschapter.
If the power steering system breaks down (or if the engine is off), you
can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
AIR SUSPENSION SYSTEM (IF EQUIPPED)
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
•Certain road conditions
•Steering maneuvers
•Braking
•Accelerations
This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Driving
178

•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located on the left side of the trunk
behind the left rear tail light and the
trunk liner.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Roadside Emergencies
186

Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Roadside Emergencies
203

If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Customer Assistance
215

SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Customer Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
Notice to owners of Severe Duty vehicles
Before you have maintenance done on your vehicle, be sure to read the
“Severe Duty Owner’s Guide Supplement.” This book contains important
operation and maintenance information.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Maintenance and Specifications
224

Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield. Refer toWindows and wiper bladesin theCleaning
chapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait up to 15 minutes for the oil to drain into
the oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Maintenance and Specifications
228