Page 63 of 82

Problem Probable Cause Possible Solution
Pairing a paired mobile phone,
the display screen shows:
Pair. failed
Or the system says
“Pairing failed. Please try again”
After downloading the phonebook
from the mobile phone contacts’ middle
names/initials, prefixes or suffixes
are not recognized by the voice
recognition system
Remember that the pairing procedure
will only need to be performed once for
your mobile phone. After this
procedure, Blue&Me™will
automatically connect to your phone
each time you get into the car and turn
the ignition key to MAR.
To pair the phone again, select
DELETE USERSand then re-pair
the phone
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
SETTING FUNCTIONS - PAIRING
YOUR MOBILE PHONE
When calling contacts by voice,
pronounce the contact’s name without
using prefixes, suffixes or, middle
names/initials.
If you have two entries with similar first
and/or last name in your phonebook,
modify one of the entries in the mobile
phone to make it unique.
Then, re-download the phonebook to
the hands-free phone system Before re-pairing with a mobile phone,
information for the first pairing on
Blue&Me™must be deleted
The system does not support the use
of prefixes, suffixes, or middle
names/initials when calling
contacts by voice
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Page 67 of 82

MEDIA PLAYER
Problem Probable Cause Possible Solution
Displayed message:
NO MEDIA
Or Blue&Me™says:
“No media found”
After connecting your USB device and
turnin the ignition key to MAR, no music
is played
After inserting a USB device
and turning the car key to the MAR
position, Blue&Me™malfunctions
occur. (e.g. failure to reproduce musical
tracks or no voice messages)
❒Follow the instructions to connect
your USB device to Blue&Me™.
❒Store digital audio files on your USB
memory devices following the
instructions given by your media file
software.
❒Remove the USB device from the
USB port and refit it to
build again the media library.
❒Check whether your USB device
is supported by Blue&Me™.
Wait for library building.
If the time required to build the library
is excessive, you can intervene by
reducing the number of audio files
stored on your USB device.
Disable on the USB device such
function.
❒No USB device connected to the
USB port in the car.
❒No digital audio file stored on the
USB memory device.
❒If power supply is interrupted,
(e.g.: car battery disconnection),
Blue&Me™will loose power tem-
porarily. In this event media library
shall be rebuilt
❒Your USB memory device is not
supported by Blue&Me™.
Building the media library may require
a few minutes.
You may have used a USB device with
the PASSWORD function enabled.
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67
Problem Probable Cause Possible Solution
Displayed message:
NO PLAYLISTS
Or Blue&Me™says:
“No playlist found”
Displayed message:
INVALID
Displayed message:
EMPTY PLAYLIST
Or Blue&Me™says:
“Empty playlist.”
Displayed message: BAD MEDIA
Indication on sound
system display:
MEDIAPLAYER
in absence of USB device
connected to the car USB port
Build a playlist on your computer using your
media file software and then copy it to your USB
device
❒Make sure the playlist is in .m3uor .wplformat.❒Build the playlist again following the instructions
given in section BUILDING PLAYLISTS FOR
Blue&Me™- PRACTICAL HINTS.
❒If the problem persists, delete the playlist from
your USB device.
❒Delete the playlist from your
USB device or copy media files to the playlist
using your media file software.
❒Reduce the number of tracks
in the playlist, using your media file software.
Delete bad media from your USB device
❒To change the current audio source, press button
OK or the dedicated buttons FM, AM, CD on
the sound system front panel.
❒With ignition key at MAR, insert and then
remove the USB device from the car USB port.
❒To avoid displaying of MEDIAPLAYER
indication in absence of USB device, always
remove the USB device when the ignition key is
at MAR, or stop playback (with voice command
STOP) before removing the USB device from
the car USB port. No playlist is stored on the USB
device connected
Playlist is damaged or invalid
❒No media file is contained
in the playlist
❒The .wplfile is too large for
Blue&Me™memory capacity
❒The playlist does not contain
references to media files on your
USB device
Digital audio file is damaged or invalid
The USB device has been removed
from the car USB port with the
ignition key at STOP
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Page 72 of 82
71
Problem Probable Cause Possible Solution
With iPods or USB memory sticks the
system continues playing the same track
or the “forward” button has to be pressed
to move on to the next track
The iPod connected to the
Blue&Me™is not charged
There is a specific item in the menu,
like “continuous play”
or “individual track repetition”,
which must be deactivated.
Proceed with the deactivation:
❒press the controls activation button
on the steering wheel
❒when requested by the system, say
“DEACTIVATE CONTINUOUS
PLAY”
in a clear tone
❒wait for voice confirmation by the
system which will say “CONTINU-
OUS PLAY DEACTIVATED”
Remember that your iPod must have
some charge or wait a few minutes un-
til the system recharges it The repetition function for each indivi-
dual track may have inadvertently been
activated
When the ignition is ON the vehicle
recharges the iPod unless the iPod is
completely run down
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