2009 DODGE VIPER service

EMISSIONS CONTROL SYSTEM MAINTENANCE
The Scheduled Maintenance services listed inbold type
must be done at the times or mileages specified to ensure
the continued proper functioning of the emissions control
system. These and all other maintenance services in-
cluded in this manual, should be done to provide best
vehicle performance and reliability. More frequent main-
tenance may be needed for vehicles in severe operating
conditions, such as dusty areas and very short trip
driving.
Inspection and service should also be done anytime a
malfunction is suspected.
NOTE:Maintenance, replacement or repair of the emis-
sions control devices and systems on your vehicle may be
performed by any automotive repair establishment or
individual using any automotive part that has been
certified pursuant to U.S. EPA or in the State of Califor-
nia, California Air Resources Board regulations.
MAINTENANCE SCHEDULES
There are two maintenance schedules that show the
requiredservice for your vehicle.
First is “Maintenance Schedule B.” It is for vehicles that
are operated under the conditions that are listed below
and at the beginning of the schedule.
•Day or night temperatures are below 32°F (0°C).
•Stop and go driving.
•Extensive engine idling.
•Driving in dusty conditions.
•Short trips of less than 10 miles (16 km).
•More than 50% of your driving is at sustained high
speeds during hot weather, above 90°F ( 32°C).
250 MAINTENANCE SCHEDULES
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Miles 111,000 114,000 117,000 120,000
(Kilometers) (185 000) (190 000) (195 000) (200 000)
Change the rear axle fluid.X
Change the brake and clutch fluid.X
Lubricate the front and rear suspension ball joints. X
‡ This maintenance is not required if previously replaced.
Although not required, the manufacturer recom-
mends reprogramming TPMS after rotating tires so sys-
tem can relearn tire pressure sensor location. For more
information refer to “Tire Pressure Monitor System
(TPMS)” in Section 5 of this manual.
Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all
receipts.
262 MAINTENANCE SCHEDULES
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Miles 96,000 102,000 108,000 114,000 120,000
(Kilometers) (160 000) (170 000) (180 000) (190 000) (200 000)
[Months] [96] [102] [108] [114] [120]
Inspect the brake linings. X
Change the rear axle fluid. X
Change the brake and clutch fluid. X
Lubricate the front and rear suspension ball joints. X
‡ This maintenance is not required if previously replaced.
Although not required, the manufacturer recom-
mends reprogramming TPMS after rotating tires so sys-
tem can relearn tire pressure sensor location. For more
information, refer to “Tire Pressure Monitor System
(TPMS)” in Section 5 of this manual.
Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all
receipts.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only the service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle.............................. 271
▫Prepare For The Appointment............ 271
▫Prepare A List....................... 271
▫Be Reasonable With Requests............ 271
If You Need Assistance.................. 271
▫Chrysler LLC Customer Center........... 272
▫Chrysler Canada Inc. Customer Center..... 272
▫In Mexico Contact.................... 272▫Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)............ 273
▫Service Contract..................... 273
Warranty Information (U.S. Vehicles Only).... 274
MOPARParts....................... 274
Reporting Safety Defects................. 274
▫In The 50 United States And Washington,
D.C............................... 274
▫In Canada.......................... 275
Publication Order Forms................. 275
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know you and the vehicle best,
and are most concerned that you get prompt and high
quality service. The manufacturer’s authorized dealers
have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
IF YOU NEED CONSUMER ASSISTANCE 271
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This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
272 IF YOU NEED CONSUMER ASSISTANCE

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If youhave any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service con-
tract that is not a manufacturer’s service contract, and you
require service after the manufacturer’s New Vehicle Lim-
ited Warranty expires, please refer to the contract docu-
ments, and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
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To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 400 Seventh Street, SW., Washington, D.C.
20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler LLC
vehicles. A complete working knowledge of the ve-
hicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
IF YOU NEED CONSUMER ASSISTANCE 275
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