2009 Citroen C4 ECO
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CITROËN ASSISTANCE
CUSTOMER CALL
* T h e s e s e r v i c e s a n d o p t i o n s a r e s u b j e c t t o c o n d i t i o n s a n d a v a i l a b i l i t y .
C O N S U L T I N G T H E S E R V I C E S
P r e s s t h i s b u t t o n t o g a i n a c c e s s t o t h e C I T R O Ë N s e r v i c e s * . P r e s s t h i s b u t t o n t o g a i n a c c e s s t o t h e P r e s s t h i s b u t t o n t o g a i n a c c e s s t o t h e
Select "Customer call" to request any information about the CITROËN marque.
Select "CITROËN Assistance" to make a breakdown assistance call.
* O n c o n d i t i o n t h a t t h e C I T R O Ë N E m e r g e n c y c o n t r a c t h a s b e e n s i g n e d . This is free and of unlimited duration. Consult a CITROËN dealer. * O n c o n d i t i o n t h a t t h e C I T R O Ë N E m e r g e n c y c o n t r a c t h a s b e e n s i g n e d . * O n c o n d i t i o n t h a t t h e C I T R O Ë N E m e r g e n c y c o n t r a c t h a s b e e n s i g n e d .
EMERGENCY CALL
W h e n t h e C I T R O Ë N E m e r g e n c y c o n t r a c t h a s b e e n s i g n e d , it is recommended that an initial call is made to the CITROËN W h e n t h e C I T R O Ë N E m e r g e n c y c o n t r a c t h a s b e e n s i g n e d , W h e n t h e C I T R O Ë N E m e r g e n c y c o n t r a c t h a s b e e n s i g n e d ,
E m e r g e n c y t e a m .
I n a n e m e r g e n c y , p r e s s t h e S O S b u t t o n u n t i l a n a u d i b l e s i g n a l i s heard and a CONFIRMATION/CANCELLATION screen is displayed ( i f v a l i d S I M c a r d i n s e r t e d ) . A c a l l i s m a d e t o t h e e m e r g e n c y s e r v i c e s ( 1 1 2 ) . I n c e r t a i n c o u n t r i e s * , t h i s e m e r g e n c y call is made directly by the CITROËN I n c e r t a i n c o u n t r i e s * , t h i s e m e r g e n c y I n c e r t a i n c o u n t r i e s * , t h i s e m e r g e n c y
E m e r g e n c y t e a m w h i c h l o c a t e s t h e vehicle and alerts the appropriate e m e r g e n c y s e r v i c e s a s q u i c k l y a s possible.
If necessary, the internal telephone is activated automattomatically to m a k e a n e m e r g e n c y c a l l .
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0 7
A f e w d e fi n i t i o n s
R a n g e : d i s p l a y s t h e d i s t a n c e w h i c h c a n b e t r a v e l l e d w i t h t h e r e m a i n i n g f u e l d e t e c t e d i n t h e t a n k , b a s e d o n t h e a v e r a g e c o n s u m p t i o n o v e r t h e l a s t f e w m i l e s ( k i l o m e t r e s ) . T h i s d i s p l a y e d v a l u e m a y v a r y s i g n i fi c a n t l y f o l l o w i n g a c h a n g e i n t h e v e h i c l e speed or the relief of the route. W h e n t h e r a n g e f a l l s b e l o w 2 0 m i l e s ( 3 0 k m ) , d a s h e s a r e d i s p l a y e d . A f t e r fi l l i n g w i t h a t l e a s t 5 l i t r e s o f f u e l , t h e r a n g e i s r e c a l c u l a t e d a n d i s d i s p l a y e d a s s o o n a s i t e x c e e d s 6 0 m i l e s ( 1 0 0 k m ) . I f , w h i l s t d r i v i n g , d a s h e s a r e d i s p l a y e d c o n t i n u o u s l y i n p l a c e o f d i g i t s , c o n t a c t a CITROËN dealer. I f , w h i l s t d r i v i n g , d a s h e s a r e d i s p l a y e d c o n t i n u o u s l y i n p l a c e o f d i g i t s , c o n t a c t I f , w h i l s t d r i v i n g , d a s h e s a r e d i s p l a y e d c o n t i n u o u s l y i n p l a c e o f d i g i t s , c o n t a c t
C u r r e n t f u e l c o n s u m p t i o n : only calculated and displayed above 20 mph ( 3 0 k m / h ) .
A v e r a g e f u e l c o n s u m p t i o n : t h i s i s t h e a v e r a g e f u e l c o n s u m p t i o n s i n c e t h e last trip recorder zero reset.
D i s t a n c e t r a v e l l e d : calculated since the last trip computer zero reset.
D i s t a n c e r e m a i n i n g t o t h e d e s t i n a t i o n : calculated with reference to the fi n a l d e s t i n a t i o n e n t e r e d b y t h e u s e r . I f g u i d a n c e i s a c t i v a t e d , t h e n a v i g a t i o n system calculates it as a current value.
A v e r a g e s p e e d : t h i s i s t h e a v e r a g e s p e e d c a l c u l a t e d s i n c e t h e l a s t t r i p c o m p u t e r z e r o r e s e t ( i g n i t i o n o n ) .
TRIP COMPUTER
W i t h t a b " 1 " ( r o u t e 1 ) :
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P r e s s t h e v o i c e r e c o g n i t i o n c o n t r o l t o s t a r t t h e v o i c e r e c o g n i t i o n . Say the words one by one and wait f o r t h e a u d i b l e c o n fi r m a t i o n s i g n a l between each word. The list which follows is exhaustive.
To display the list of available voice commands, press the voice r e c o g n i t i o n c o n t r o l t o s t a r t t h e v o i c e r e c o g n i t i o n , t h e n s a y H E L P o r t h e v o i c e r e c o g n i t i o n c o m m a n d .
For the same operation, press and hold the MENU button and select the function VOICE COMMANDS LIST.
V O I C E C O M M A N D S L I S T
V O I C E C O M M A N D S
DISPLAYING THE LIST AND USING THEM
L E V E L 1 L E V E L 2 L E V E L 3
radio memory autostore previous/next list
1 t o 6 / *
cd player J u k e b o x ( i f a c t i v a t e d ) USB
previous/next track track number/track scan random play
d i r e c t o r y ( C D - M P 3 i n s e r t e d ) list
1 t o 2 5 0 / * previous/next repeat help/what can I say/cancel
c h a n g e r previous/next track track number/track scan repeat random play previous/next disc disc number list
1 t o 2 0 / * 1 t o 5 / 6 / *
c a l l / g u i d e t o "Pre-recorded description"
telephone last number voice box voice mail directory
"Pre-recorded description"
m e s s a g e display read directory
"Pre-recorded description"
n a v i g a t i o n stop/resume zoom in/out view
* destination vehicle
t r a f fi c i n f o display read
display audio telephone trip computer N a v i g a t i o n a i r c o n d i t i o n i n g
previous/next stop delete yes/no
for all level 1 and 2
* h e l p / w h a t c a n I s a y / c a n c e l f o r a l l l e v e l 1 , 2 o r *
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current track
e j e c t C D
receive by infrared
e x c h a n g e w i t h S I M c a r d
send all records to SIM
send one record to SIM
r e c e i v e a l l S I M fi l e s
r e c e i v e a S I M fi l e
e x c h a n g e w i t h B l u e t o o t h
TELEMATICS
c a l l l i s t
d i a l
d i r e c t o r y
m a i l b o x
s e r v i c e s
customer contact centre
CITROËN assistance
CITROËN service
m e s s a g e s r e c e i v e d
USB
c o p y U S B t o J u k e b o x
complete disc
multiple selection
current album
current track
e j e c t U S B
CALL
DIRECTORY
m a n a g i n g d i r e c t o r y fi l e s
c o n s u l t o r m o d i f y a fi l e
a d d a fi l e
d e l e t e a fi l e
d e l e t e a l l fi l e s
c o n fi g u r e d i r e c t o r y
select a directory
name directory
s e l e c t s t a r t i n g d i r e c t o r y
fi l e t r a n s f e r
e x c h a n g e b y i n f r a r e d
send all records
send one record
TEXT MESSAGES (SMS)
r e a d r e c e i v e d t e x t m e s s a g e s
s e n d a t e x t m e s s a g e
w r i t e a t e x t m e s s a g e
d e l e t e l i s t o f t e x t m e s s a g e s
TELEPHONE FUNCTIONS
n e t w o r k
network search mode
automatic mode
manual mode
networks available
l e n g t h o f c a l l s
reset
m a n a g e P I N c o d e
activate/deactivate
save PIN code
JUKEBOX
j u k e b o x m a n a g e m e n t
j u k e b o x c o n fi g u r a t i o n
H i - F i ( 3 2 0 k b p s )
h i g h ( 1 9 2 k b p s )
n o r m a l ( 1 2 8 k b p s )
p l a y l i s t m a n a g e m e n t
d e l e t e j u k e b o x d a t a
J u k e b o x s t a t u s
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Press the MENU button for more than 2 seconds to access the f o l l o w i n g fl o w c h a r t .
V O I C E C O M M A N D S L I S T
Press the Music button several times in succession to access the f o l l o w i n g s e t t i n g s .
A U T O V O L U M E C O R R E C T I O N
Each audio source (Radio, CD, MP3, J u k e b o x , C D c h a n g e r ) h a s i t s o w n s e p a r a t e s e t t i n g s .
AUDIO/TELEPHONE DIAGNOSTICS
G P S C O V E R A G E
UNIT BACKUP POWER
UNIT DESCRIPTION
N A V I G A T I O N D E M O N S T R A T I O N
S E R V I C E S C O N F I G U R A T I O N
LOUDNESS CORRECTION TREBLE BASS MUSICAL AMBIENCE
F R - R R B A L A N C E L H - R H B A L A N C E
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sound quality between the different audio sources (radio, CD, C D c h a n g e r . . . ) .
C h e c k t h a t t h e a u d i o s e t t i n g s ( V o l u m e , B a s s , T r e b l e , A m b i e n c e , L o u d n e s s ) a r e a d a p t e d t o the sources listened to. It is advisable to set the AUDIO functions (Bass, Treble, Front-Rear B a l a n c e , L e f t - R i g h t B a l a n c e ) t o t h e m i d d l e position, select the musical ambience "None" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
F o r o p t i m u m s o u n d q u a l i t y , t h e a u d i o s e t t i n g s ( V o l u m e , B a s s , T r e b l e , A m b i e n c e , L o u d n e s s ) c a n b e a d a p t e d t o t h e d i f f e r e n t s o u n d s o u r c e s , w h i c h m a y r e s u l t i n a u d i b l e d i f f e r e n c e s w h e n c h a n g i n g s o u r c e ( r a d i o , C D , C D c h a n g e r . . . ) .
The CD is ejected automatically or is not played by the player.
T h e C D i s p r o t e c t e d b y a n a n t i - p i r a t i n g p r o t e c t i o n s y s t e m w h i c h i s n o t r e c o g n i s e d b y t h e a u d i o e q u i p m e n t . The CD is inserted upside down, is unplayable, doe s not contain any audio data or contains an audio format which the player cannot play.
The CD player sound is poor. I n s e r t g o o d q u a l i t y C D s a n d s t o r e t h e m i n suitable conditions. The CD used is scratched or of poor quality.
T h e a u d i o e q u i p m e n t s e t t i n g s ( b a s s , t r e b l e , a m b i e n c e s ) a r e u n s u i t a b l e . S e t t h e t r e b l e o r b a s s l e v e l t o 0 , w i t h o u t s e l e c t i n g an ambience.
T h e t a b l e b e l o w g r o u p s t o g e t h e r t h e a n s w e r s t o t h e m o s t f r e q u e n t l y a s k e d q u e s t i o n s .
QUESTION SOLUTION ANSWER
FREQUENTLY ASKED QUESTIONS
- Check that the CD is inserted in the player the r i g h t w a y u p . - Check the condition of the CD: the CD cannot b e p l a y e d i f i t i s t o o d a m a g e d . - Check the content in the case of a recorded CD: consult the advice in the Audio section. - The audio equipment's CD player does not play DVDs. - Due to inadequate quality, certain recorded CDs will not be played by the audio system. - T h e C D c h a n g e r d o e s n o t p l a y M P 3 C D s .
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SOLUTION ANSWER
T h e e n v i r o n m e n t ( h i l l s , b u i l d i n g s , t u n n e l s , b a s e m e n t c a r p a r k s . . . ) b l o c k r e c e p t i o n , i n c l u d i n g i n R D S m o d e .
T h e a e r i a l i s a b s e n t o r h a s b e e n d a m a g e d ( f o r e x a m p l e w h e n g o i n g t h r o u g h a c a r w a s h o r i n t o a n u n d e r g r o u n d c a r p a r k ) .
This phenomenon is normal and does not indicate a failure of the audio equipment.
Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to 2 seconds in radio mode.
D u r i n g t h i s b r i e f s o u n d c u t - o u t , t h e R D S s e a r c h e s f o r a n y f r e q u e n c y p e r m i t t i n g b e t t e r r e c e p t i o n o f t h e s t a t i o n . Deactivate the RDS function if the phenomenon is too frequent and always on the same route.
W i t h t h e e n g i n e o f f , the audio equipment switches off after a few minutes of use.
W h e n t h e e n g i n e i s s w i t c h e d o f f , t h e a u d i o e q u i p m e n t o p e r a t i n g t i m e d e p e n d s o n t h e b a t t e r y c h a r g e .
The switch-off is normal: the audio equipment switches to economy mode a n d s w i t c h e s o f f t o p r e v e n t d i s c h a r g i n g o f t h e v e h i c l e ' s b a t t e r y .
The stored stations do not function (no sound, 8 7 . 5 M h z i s d i s p l a y e d . . . ) .
An incorrect waveband is selected. Press the BAND AST button to return to the w a v e b a n d ( A M , F M 1 , F M 2 , F M A S T ) o n w h i c h t h e stations are stored.
S t a r t t h e v e h i c l e ' s e n g i n e t o i n c r e a s e t h e b a t t e r y c h a r g e .
The quality of reception of the radio station l i s t e n e d t o g r a d u a l l y deteriorates or the stored stations do not function (no sound, 87.5 Mhz is d i s p l a y e d . . . ) .
The vehicle is too far from the transmitter used by the station listened to or t h e r e i s n o t r a n s m i t t e r i n t h e g e o g r a p h i c a l a r e a t h r o u g h w h i c h t h e v e h i c l e i s t r a v e l l i n g .
Activate the RDS function to enable the system to check whether there is a more powerful t r a n s m i t t e r i n t h e g e o g r a p h i c a l a r e a .
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The MyWay is protected in such a way that it will only operate in your vehicle. If it is to be installed in another v e h i c l e , c o n t a c t a C I T R O Ë N d e a l e r f o r c o n fi g u r a t i o n o f operate in your vehicle. If it is to be installed in another le. If it i
the system.
Certain functions described in this handbook will become a v a i l a b l e d u r i n g t h e c o u r s e o f t h e y e a r .
MyWay
CONTENTS