
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know you and the vehicle best,
and are most concerned that you get prompt and high
quality service. The manufacturer’s authorized dealers
have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
IF YOU NEED CONSUMER ASSISTANCE 461
9

About Your Brakes....................327,329
ABS (Anti-Lock Brake System)............329,332
Adaptive Cruise Control (ACC) (Cruise Control) . . 152
Adding Engine Coolant (Antifreeze).......... 413
Adding Fuel........................... 371
Adding Washer Fluid..................... 408
Additives, Fuel......................... 369
Adjustable Pedals....................... 147
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 403
Air Conditioner Maintenance............... 405
Air Conditioning Filter.................300,406
Air Conditioning, Operating Tips............ 301
Air Conditioning Refrigerant.............405,406
Air Conditioning System................294,405
Air Pressure, Tires....................... 348
Airbag................................ 51
Airbag Deployment.....................58,61
Airbag Light.....................59,63,77,207
Airbag Maintenance....................... 63Airbag, Side..........................53,59
Airbag, Window (Side Curtain).............53,59
Alarm, Panic............................ 22
Alarm (Security Alarm).................18,211
Alarm System (Security Alarm)............... 18
Alterations/Modifications, Vehicle............. 7
Antenna, Satellite Radio................... 282
Antifreeze (Engine Coolant)...........412,413,438
Disposal............................ 414
Anti-Lock Brake System (ABS)............329,332
Anti-Lock Warning Light...............206,331
Anti-Theft Security Alarm (Theft Alarm)........ 18
Anti-Theft System....................... 211
Appearance Care........................ 419
Arming Theft System (Security Alarm)......... 18
Assistance Towing....................... 102
Auto Down Power Windows................ 36
Auto Unlock, Doors....................... 30
Auto Up Power Windows.................. 37
470 INDEX

Brake/Transmission Interlock............... 315
Break-In Recommendations, New Vehicle........ 75
Brightness, Interior Lights.................. 141
Bulb Replacement.....................432,433
Bulbs, Light..........................78,432
Calibration, Compass..................... 227
Capacities, Fluid........................ 438
Caps, Filler
Fuel................................ 371
Oil (Engine).......................... 401
Power Steering........................ 326
Radiator (Coolant Pressure)............... 414
Car Washes............................ 420
Carbon Monoxide Warning...............76,370
Cargo (Vehicle Loading)................... 373
Cellular Phone........................88,293
Certification Label....................... 373
Chains, Tire............................ 353Chart, Tire Sizing........................ 340
Check Engine Light
(Malfunction Indicator Light)............... 397
Checking Your Vehicle For Safety............. 76
Checks, Safety........................... 76
Child Restraint..................66,67,68,70,72
Child Restraint Tether Anchors.............69,70
Child Safety Locks........................ 33
Clean Air Gasoline....................... 367
Cleaning
Wheels............................. 421
Windshield Wiper Blades................. 407
Climate Control......................... 293
Clock.....................235,237,252,256,265
Coin Holder........................... 194
Compact Disc (CD) Maintenance............. 292
Compass.............................. 226
Compass Calibration..................... 227
Compass Variance....................... 227
472 INDEX

Dipsticks
Oil (Engine).......................... 400
Power Steering........................ 326
Disabled Vehicle Towing................... 390
Disposal
Antifreeze (Engine Coolant)............... 414
Engine Oil........................... 402
Door Locks............................. 27
Door Locks, Automatic.................... 29
Door Opener, Garage..................... 181
Driving
On Slippery Surfaces.................... 323
Through Flowing, Rising, or Shallow
Standing Water........................ 324
DVD Player (Video Entertainment System™).... 288
Electric Rear Window Defrost............... 197
Electric Remote Mirrors.................... 86
Electrical Power Outlets................... 190Electronic Brake Control System............. 332
Electronic Speed Control (Cruise Control)....148,152
Electronic Stability Program (ESP)............ 333
Electronic Throttle Control Warning Light...... 211
Electronic Vehicle Information Center (EVIC).... 214
Emergency Deck Lid Release................ 40
Emergency, In Case of
Freeing Vehicle When Stuck............... 389
Hazard Warning Flasher................. 378
Jump Starting......................... 385
Overheating.......................... 379
Towing............................. 390
Emergency Trunk Release................... 40
Emission Control System Maintenance......397,442
Engine............................... 395
Air Cleaner.......................... 403
Block Heater......................... 312
Break-In Recommendations................ 75
Checking Oil Level..................... 400
474 INDEX

Gasoline (Fuel)......................... 367
Gasoline, Reformulated................... 367
Gauges
Coolant Temperature.................... 209
Fuel................................ 211
Speedometer......................... 205
Tachometer.......................... 206
General Information.........18,24,116,173,322,366
General Maintenance..................... 399
Glass Cleaning.......................... 423
Gross Axle Weight Rating.................. 374
Gross Vehicle Weight Rating................ 374
GVWR............................... 374
Hands-Free Phone (UConnect) .............. 88
Hazard
Driving Through Flowing, Rising, or Shallow
Standing Water........................ 324
Hazard Warning Flasher................... 378Head Restraints......................... 125
Headlight Washers....................... 408
Headlights............................ 433
Automatic........................... 135
Bulb Replacement...................... 433
Cleaning............................ 423
Delay.............................. 137
High Beam........................... 139
High Beam/Low Beam Select Switch........ 139
Lights On Reminder.................... 137
On With Wipers....................135,143
Passing............................. 139
Switch.............................. 134
Time Delay.......................... 137
Washers............................. 408
Heated Mirrors.......................... 87
Heated Seats........................... 126
Heater, Engine Block..................... 312
High Beam/Low Beam Select (Dimmer) Switch . . 139
INDEX 477
10

Oil Pressure.......................... 214
Parade Mode (Daytime Brightness).......... 141
Passing............................. 139
Reading..........................140,180
Seat Belt Reminder..................... 210
Service...........................432,433
Service Engine Soon (Malfunction Indicator) . . . 213
SmartBeams.......................... 135
Tire Pressure Monitoring (TPMS)........ 211,356
Traction Control....................... 337
Turn Signal...................78,138,139,205
Vanity Mirror.......................... 87
Voltage............................. 213
Warning (Instrument Cluster Description)..... 205
Loading Vehicle......................373,375
Capacities........................... 375
Tires ............................... 343
Locks................................. 27
Auto Unlock.......................... 30Automatic Door........................ 29
Child Protection........................ 33
Door................................ 27
Power Door........................... 28
Low Tire Pressure System.................. 356
Lower Anchors and Tether for CHildren
(LATCH)............................69,70
Lubrication, Body....................... 407
Lumbar Support........................ 124
Maintenance Free Battery.................. 404
Maintenance, General..................... 399
Maintenance Procedures................... 399
Maintenance Schedule.................... 442
Maintenance, Sunroof..................... 190
Malfunction Indicator Light (Check Engine) . . 213,397
Manual, Service......................... 465
Map/Reading Lights..................140,180
Master Cylinder (Brakes).................. 417
480 INDEX

Safety Checks Inside Vehicle................. 77
Safety Checks Outside Vehicle............... 78
Safety Defects, Reporting.................. 464
Safety, Exhaust Gas....................... 76
Safety Information, Tire................... 338
Safety Tips............................. 76
Satellite Radio.......................281,287
Satellite Radio Antenna................... 282
Schedule, Maintenance.................... 442
Seat Belt Maintenance.................... 424
Seat Belt Reminder....................... 49
Seat Belts..........................41,42,77
Adjustable Upper Shoulder Anchorage........ 47
And Pregnant Women................... 51
Child Restraint...................66,67,68,72
Extender............................. 51
Front Seat..........................42,43
Inspection............................ 77
Operating Instructions................... 43Pretensioners.......................... 48
Rear Seat............................. 42
Reminder............................ 210
Untwisting Procedure.................... 48
Seats................................. 122
Adjustment.......................... 122
Easy Entry........................... 131
Head Restraints....................... 125
Heated............................. 126
Height Adjustment..................... 122
Lumbar Support....................... 124
Memory............................. 128
Power.............................. 122
Rear Folding......................... 127
Reclining............................ 123
Seatback Release....................... 127
Tilting.............................. 122
Security Alarm (Theft Alarm).............18,211
Selection of Coolant (Antifreeze)..........412,439
484 INDEX

Steering
Column Controls...................... 138
Power.............................. 326
Tilt Column.......................... 146
Wheel, Tilt........................... 146
Steering Wheel Mounted Sound System
Controls.............................. 291
Storage............................194,431
Storage, Vehicle......................300,431
Storing Your Vehicle...................... 431
Stuck, Freeing.......................... 389
Sun Roof.............................. 187
Sunglasses Storage....................... 180
Sunroof Maintenance..................... 190
Supplemental Restraint System - Airbag........ 51
Synthetic Engine Oil...................... 402
System, Remote Starting.................... 25
Tachometer............................ 206Telescoping Steering Column............... 146
Temperature Control, Automatic (ATC)........ 294
Temperature Gauge, Engine Coolant.......209,379
Tether Anchor, Child Restraint............... 69
Theft Alarm (Security Alarm)................ 18
Theft System (Security Alarm)............... 18
Tilt Steering Column..................... 146
Time Delay, Headlight.................... 137
Tire and Loading Information Placard......... 343
Tire Identification Number (TIN)............. 342
Tire Markings.......................... 338
Tire Safety Information.................... 338
TIREFIT.............................. 380
Tires ............................78,347,466
Aging (Life of Tires).................... 351
Air Pressure.......................... 347
Chains.............................. 353
General Information.................... 347
High Speed.......................... 349
486 INDEX