Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
7-14
Power (cont.)
Sliding Door................................................2-16
Steering Fluid.............................................5-31
Windows....................................................2-25
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identi cation.......................7-18
Programmable Automatic Door Unlock...............2-13
R
Radiator Pressure Cap....................................5-28
Radio Frequency Identi cation (RFID), Privacy....7-18
Radio(s)........................................................3-77
Radios
Rear Seat Audio........................................3-108
Reception.................................................3-112
Setting the Clock.........................................3-77
Theft-Deterrent..........................................3-110
Rear Climate Control System............................3-28
Rear Reading Lamps......................................3-17
Rear Seat Audio (RSA)..................................3-108
Rear Seat Entertainment System.......................3-93
Rear Seat Operation......................................... 1-6
Rear Windshield Washer/Wiper........................... 3-9Rearview Mirrors.............................................2-43
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-11
Recreational Vehicle Towing.............................4-24
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-77
Removing the Spare Tire and Tools...................5-75
Replacement Bulbs.........................................5-45
Replacement Parts, Maintenance......................6-13
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-92
Replacing Restraint System Parts
After a Crash..........................................1-93
Retained Accessory Power (RAP)......................2-32
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-18
Routing, Engine Drive Belt...............................6-14
Running the Vehicle While Parked.....................2-42
10
Tires (cont.)
Wheel Replacement.....................................5-69
When It Is Time for New Tires......................5-63
Towing
Recreational Vehicle.....................................4-24
Towing a Trailer..........................................4-26
Your Vehicle...............................................4-24
Traction
Control System (TCS).................................... 4-6
Control System Warning Light.......................3-37
Stabilitrak
®System........................................ 4-7
Transmission
Fluid, Automatic...........................................5-21
Transmission Operation, Automatic....................2-35
Trip Odometer................................................3-32
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-44
Uniform Tire Quality Grading............................5-67
Universal Home Remote System.......................2-50
Operation...................................................2-51
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-19
Running While Parked..................................2-42
Vehicle Data Recording and Privacy..................7-16
Vehicle Identi cation
Number (VIN).............................................5-97
Service Parts Identi cation Label...................5-97
Vehicle Personalization
DIC ...........................................................3-68
Vehicle, Remote Start....................................... 2-7
Ventilation Adjustment......................................3-27
Visors...........................................................2-27
13
