If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
Slowly and cautiously spin the wheels to free the
vehicle when stuck in sand, mud, ice, or snow. See
Rocking Your Vehicle to Get It Out on page 4-32.
If the vehicle has a traction system, it can often help to
free a stuck vehicle. Refer to the vehicle’s traction system
in the Index. If stuck too severely for the traction system
to free the vehicle, turn the traction system off and use
the rocking method.
{CAUTION:
If you let your vehicle’s tires spin at high speed,
they can explode, and you or others could be
injured. The vehicle can overheat, causing an
engine compartment re or other damage. Spin the
wheels as little as possible and avoid going above
35 mph (55 km/h) as shown on the speedometer.
For information about using tire chains on the vehicle,
seeTire Chains on page 5-81.
Rocking Your Vehicle to Get It Out
Turn the steering wheel left and right to clear the area
around the front wheels. For four-wheel-drive vehicles,
shift into Four-Wheel High. For vehicles with StabiliTrak
®,
turn the traction control part of the system off. Shift back
and forth between R (Reverse) and a forward gear,
spinning the wheels as little as possible. To prevent
transmission wear, wait until the wheels stop spinning
before shifting gears. Release the accelerator pedal while
shifting, and press lightly on the accelerator pedal when
the transmission is in gear. Slowly spinning the wheels in
the forward and reverse directions causes a rocking
motion that could free the vehicle. If that does not get the
vehicle out after a few tries, it might need to be towed out.
Recovery hooks can be used, if the vehicle has them.
If the vehicle does need to be towed out, seeTowing
Your Vehicle on page 4-40.
Recovery Hooks
{CAUTION:
These hooks, when used, are under a lot of force.
Always pull the vehicle straight out. Never pull on
the hooks at a sideways angle. The hooks could
break off and you or others could be injured from
the chain or cable snapping back.
4-32
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may be
available if you have OnStar
®. For security reasons,
the driver must present identi cation before this
service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Chevrolet dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly in ated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Bene ts and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
7-9
