2009 CHEVROLET TAHOE lock

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Chevrolet dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
7-8

Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route. There
is a limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking to
help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
7-16

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-68in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-20
Adding a Snow Plow or Similar Equipment.........4-39
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-96
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-114
Adjustable Throttle and Brake Pedal..................2-30
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning......................................3-22, 3-24
Airbag
Passenger Status Indicator...........................3-38
Readiness Light..........................................3-37
Airbag System................................................1-81
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-96
How Does an Airbag Restrain?......................1-88
Passenger Sensing System...........................1-90
Servicing Your Airbag-Equipped Vehicle..........1-96
What Makes an Airbag Inate?......................1-87
What Will You See After an Airbag Inates?....1-88
When Should an Airbag Inate?....................1-86
Where Are the Airbags?...............................1-83
Antenna, Rear Side Window...........................3-139
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-139
Antilock Brake System (ABS)............................. 4-5
Antilock Brake, System Warning Light................3-41Appearance Care
Aluminum or Chrome-Plated Wheels.............5-111
Care of Safety Belts...................................5-108
Chemical Paint Spotting..............................5-112
Cleaning Exterior Lamps/Lenses..................5-109
Fabric/Carpet............................................5-107
Finish Care...............................................5-110
Finish Damage..........................................5-112
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................5-108
Interior Cleaning........................................
5-105
Leather....................................................5-107
Sheet Metal Damage..................................5-112
Tires........................................................5-112
Underbody Maintenance.............................5-112
Washing Your Vehicle.................................5-109
Weatherstrips............................................5-108
Windshield, Backglass, and Wiper Blades......5-110
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-21
Audio System.................................................3-82
Audio Steering Wheel Controls....................3-137
Navigation/Radio System, see Navigation
Manual.................................................3-114
Radio Reception........................................3-138
Rear Seat Audio (RSA)...............................3-135
Setting the Clock.........................................3-83
Theft-Deterrent Feature...............................3-137
XM™ Satellite Radio Antenna System...........3-139
1

Check
Engine Lamp..............................................3-43
Checking Things Under the Hood......................5-12
Chemical Paint Spotting.................................5-112
Child Restraints
Child Restraint Systems...............................1-61
Infants and Young Children...........................1-57
Lower Anchors and Tethers for Children..........1-65
Older Children.............................................1-55
Securing a Child Restraint in a Rear Seat
Position..................................................1-73
Securing a Child Restraint in the Center
Front Seat Position...................................1-77
Securing a Child Restraint in the Right
Front Seat Position...................................1-78
Where to Put the Restraint...........................1-64
Cigarette Lighter.............................................3-21
Cleaning
Aluminum or Chrome-Plated Wheels.............5-111
Exterior Lamps/Lenses................................5-109
Fabric/Carpet............................................5-107
Finish Care...............................................5-110
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................5-108
Interior.....................................................5-105
Leather....................................................5-107
Tires........................................................5-112
Underbody Maintenance.............................5-112Cleaning (cont.)
Washing Your Vehicle.................................5-109
Weatherstrips............................................5-108
Windshield, Backglass, and Wiper Blades......5-110
Climate Control System...................................3-22
Dual Automatic............................................3-24
Outlet Adjustment........................................3-30
Rear Air Conditioning and Heating System......3-31
Rear Air Conditioning and Heating System,
Electronic................................................3-32
Clock, Setting.................................................3-83
Collision Damage Repair..................................
7-11
Compass.......................................................3-61
Content Theft-Deterrent....................................2-22
Control of a Vehicle.......................................... 4-3
Coolant
Engine.......................................................5-29
Engine Temperature Gage............................3-42
Surge Tank Pressure Cap.............................5-34
Cooled Seats................................................... 1-7
Cooling System..............................................5-28
Cruise Control................................................3-12
Cruise Control Light........................................3-49
Cupholders....................................................2-78
Customer Assistance Information
Courtesy Transportation................................7-10
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-6
3

Customer Assistance Information (cont.)
Customer Assistance Offices........................... 7-6
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
Reporting Safety Defects to General Motors....7-15
Reporting Safety Defects to the Canadian
Government............................................7-15
Reporting Safety Defects to the United
States Government...................................7-14
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-15
D
Daytime Running Lamp...................................3-16
Defensive Driving............................................. 4-2
Delayed Locking.............................................2-11
DIC Compass.................................................3-61
Disc, MP3..........................................3-104, 3-108
Doing Your Own Service Work........................... 5-4
Dome Lamp Override......................................3-19
Dome Lamps .................................................3-18
Door
Delayed Locking..........................................2-11
Locks........................................................2-10
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-11Driver Information Center (DIC).........................3-51
DIC Operation and Displays..................3-52, 3-58
DIC Vehicle Customization............................3-74
DIC Warnings and Messages........................3-64
Driving
At Night.....................................................4-25
Before a Long Trip......................................4-27
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Highway Hypnosis.......................................4-27
Hill and Mountain Roads..............................4-28
In Rain and on Wet Roads...........................4-26
Off-Road ....................................................4-13
Recovery Hooks..........................................4-32
Rocking Your Vehicle to Get it Out.................4-32
Winter........................................................4-29
Driving for Better Fuel Economy......................... 4-2
Dual Automatic Climate Control System.............3-24
DVD
Rear Seat Entertainment System..................3-125
E
EDR .............................................................7-16
Electrical System
Add-On Equipment.....................................5-114
Center Instrument Panel Fuse Block.............5-117
Fuses and Circuit Breakers.........................5-114
Instrument Panel Fuse Block.......................5-115
4

Electrical System (cont.)
Power Windows and Other Power Options....5-114
Underhood Fuse Block...............................5-118
Windshield Wiper Fuses.............................5-114
Electronic Immobilizer
PASS-Key
®III+...........................................2-24
Electronic Immobilizer Operation
PASS-Key
®III+...........................................2-24
Engine
Air Cleaner/Filter.........................................5-20
Check and Service Engine Soon Lamp...........3-43
Coolant......................................................5-29
Coolant Heater............................................2-30
Coolant Temperature Gage...........................3-42
Drive Belt Routing.......................................6-16
Engine Compartment Overview......................5-14
Exhaust.....................................................2-50
Fan Noise..................................................5-37
Oil .............................................................5-15
Oil Life System...........................................5-18
Overheated Protection Operating Mode...........5-36
Overheating................................................5-34
Starting......................................................2-28
Entry Lighting.................................................3-19
Event Data Recorders.....................................7-17
Exit Lighting...................................................3-19
Extender, Safety Belt.......................................1-54
Exterior Lamps...............................................3-14
F
Filter
Engine Air Cleaner......................................5-20
Finish Damage.............................................5-112
Flashers, Hazard Warning.................................. 3-6
Flash-to-Pass................................................... 3-8
Flat Tire........................................................5-85
Flat Tire, Changing.........................................5-86
Flat Tire, Storing...........................................5-101
Fluid
Automatic Transmission........................5-22, 5-25
Power Steering...........................................5-37
Windshield Washer......................................5-39
Fog Lamp
Fog ...........................................................3-17
Fog Lamp Light..............................................3-49
Four-Wheel Drive....................................2-40, 5-52
Front Axle......................................................5-53
Fuel............................................................... 5-5
Additives...................................................... 5-6
California Fuel.............................................. 5-6
Driving for Better Economy............................. 4-2
E85 (85% Ethanol)........................................ 5-7
Filling a Portable Fuel Container....................5-12
Filling the Tank............................................. 5-9
Fuels in Foreign Countries.............................. 5-8
Gage .........................................................3-50
5