2009 CHEVROLET SUBURBAN service

OnStar Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S. or
a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar
advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
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OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and
stock quotes. Press the phone button and give a
few simple voice commands to browse through the
various topics. See the OnStar Owner’s Guide for
more information. This feature is only available in
the continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-138for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,
additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
Hands-Free Calling is used, the vehicle also sends
OnStar the vehicle’s GPS location so they can provide
services where it is located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas, or
at all times.
Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
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The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons is
red, the system may not be functioning properly. Press
the OnStar button and request a vehicle diagnostic. If the
light appears clear (no light is appearing), your OnStar
subscription has expired and all services have been
deactivated. Press the OnStar button to conrm that the
OnStar equipment is active.
Universal Home Remote
System
The Universal Home Remote System provides a way to
replace up to three hand-held Radio-Frequency (RF)
transmitters used to activate devices such as garage
door openers, security systems, and home lighting.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
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Auxiliary Roof-Mounted Lamp
If the vehicle has this feature, this button includes wiring
provisions for a dealer or a qualied service center to
install an auxiliary roof lamp.
This button is located on
the overhead console.
When the wiring is connected to an auxiliary roof
mounted lamp, pressing the bottom of the button will
activate the lamp and illuminate an indicator light at the
bottom of this button. Pressing the top of the button
will turn off the roof mounted lamp and indicator.
The emergency roof lamp circuit is fused at 30 amps,
so the total current draw of the attached lamps
should be less than this value. The attachment points
for the roof lamp circuits are two blunt cut wires located
above the overhead console, a dark green switched
power wire and a black ground wire.
For further information on roof mount emergency lamp
installation, please visit the GM Uptter website at
www.gmuptters.com or contact your dealer.If the vehicle has this button, the vehicle may have the
snow plow prep package. For further information
seeAdding a Snow Plow or Similar Equipment on
page 4-39.
Instrument Panel Brightness
D(Instrument Panel Brightness):This feature
controls the brightness of the instrument panel lights
and is located next to the exterior lamp control.
Push the knob to extend out and then it can be turned.
Turn the knob clockwise or counterclockwise to
brighten or dim the instrument panel lights. Turning the
knob to the farthest clockwise position turns on the
dome lamps.
Dome Lamps
The dome lamps come on when any door is opened.
They turn off after all the doors are closed.
The dome lamps can also be turned on by turning the
instrument panel brightness knob, located on the
instrument panel to the left of the steering column,
clockwise to the farthest position. In this position, the
dome lamps remain on whether a door is opened
or closed.
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This chime and light are
repeated if the passenger
remains unbuckled and
the vehicle is in motion.
If the passenger safety belt is buckled, neither the
chime nor the light comes on.
The front passenger safety belt warning light and chime
may turn on if an object is put on the seat such as a
briefcase, handbag, grocery bag, laptop or other
electronic device. To turn off the warning light and or
chime, remove the object from the seat or buckle
the safety belt.
Airbag Readiness Light
The system checks the airbag’s electrical system for
possible malfunctions. If the light stays on it indicates
there is an electrical problem. The system check includes
the airbag sensor, the pretensioners, the airbag modules,
the wiring and the crash sensing and diagnostic module.
For more information on the airbag system, seeAirbag
System on page 1-81.The airbag readiness light
ashes for a few seconds
when the engine is started.
If the light does not come
on then, have it xed
immediately.
{CAUTION:
If the airbag readiness light stays on after the
vehicle is started or comes on while driving, it
means the airbag system might not be working
properly. The airbags in the vehicle might not
inate in a crash, or they could even inate
without a crash. To help avoid injury, have the
vehicle serviced right away.
If there is a problem with the airbag system, an airbag
Driver Information Center (DIC) message can also come
on. SeeDIC Warnings and Messages on page 3-64
for more information.
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Passenger Airbag Status Indicator
The vehicle has the passenger sensing system. See
Passenger Sensing System on page 1-90for important
safety information. The overhead console has a
passenger airbag status indicator.
When the vehicle is started, the passenger airbag status
indicator will light ON and OFF, or the symbol for on and
off, for several seconds as a system check. If you are
using remote start to start the vehicle from a distance, if
equipped, you may not see the system check.
Then, after several more seconds, the status indicator
will light either ON or OFF, or either the on or off symbol
to let you know the status of the right front passenger
frontal airbag.If the word ON or the on symbol is lit on the passenger
airbag status indicator, it means that the right front
passenger frontal airbag is enabled (may inate).
If the word OFF or the off symbol is lit on the airbag
status indicator, it means that the passenger sensing
system has turned off the right front passenger
frontal airbag.
If, after several seconds, both status indicator lights
remain on, or if there are no lights at all, there may be a
problem with the lights or the passenger sensing system.
See your dealer/retailer for service.
{CAUTION:
If the airbag readiness light ever comes on and
stays on, it means that something may be wrong
with the airbag system. To help avoid injury to
yourself or others, have the vehicle serviced right
away. SeeAirbag Readiness Light on page 3-37
for more information, including important safety
information. United States
Canada
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Charging System Light
This light comes on briey
when the ignition key is
turned to START, but
the engine is not running,
as a check to show it
is working.
If it does not, have the vehicle serviced by your
dealer/retailer.
The light should go out once the engine starts. If it stays
on, or comes on while driving, there could be a problem
with the charging system. A charging system message in
the Driver Information Center (DIC) can also appear. See
DIC Warnings and Messages on page 3-64for more
information. This light could indicate that there are
problems with a generator drive belt, or that there is an
electrical problem. Have it checked right away. If the
vehicle must be driven a short distance with the light on,
turn off accessories, such as the radio and air
conditioner.
Voltmeter Gage
When the engine is not
running, but the ignition is
on, this gage shows
the battery’s state of
charge in DC volts.
When the engine is running, the gage shows the
condition of the charging system. The charging system
regulates voltage based on the state of the battery
for improved fuel economy and battery life. The gage
may transition from a higher to lower or a lower to higher
reading, this is normal. Readings between the low
and high warning zones indicate the normal operating
range. The gage may also read low during the fuel
economy mode, this is normal.
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Readings in the low warning zone may occur when a
large number of electrical accessories are operating in
the vehicle and the engine is left at an idle for an
extended period. This condition is normal since the
charging system is not able to provide full power at
engine idle. As engine speeds are increased, this
condition should correct itself as higher engine speeds
allow the charging system to create full power. If there is
a problem with the battery charging system, this light will
come on or the SERVICE BATTERY CHARGING
SYSTEM DIC message will display. SeeDIC Warnings
and Messages on page 3-64andCharging System Light
on page 3-39for more information.
Brake System Warning Light
With the ignition on, the brake system warning light
comes on when the parking brake is set. If the vehicle
is driven with the parking brake engaged, a chime
sounds when the vehicle speed is greater than
5 mph (8 km/h).The vehicle’s hydraulic brake system is divided into two
parts. If one part is not working, the other part can
still work and stop the vehicle. For good braking, both
parts need to be working well.
If the warning light comes on and a chime sounds there
could be a brake problem. Have the brake system
inspected right away.
This light can also come on due to low brake uid. See
Brakes on page 5-40for more information.
This light comes on briey when the ignition key is
turned to ON/RUN. If it does not come on then, have it
xed so it is ready to warn if there is a problem.United States
Canada
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