2009 CHEVROLET SUBURBAN service schedule

Using the Maintenance Schedule
We want to help keep this vehicle in good working
condition. But we do not know exactly how you will drive
it. You might drive very short distances only a few times
a week. Or you might drive long distances all the time in
very hot, dusty weather. You might use the vehicle in
making deliveries. Or you might drive it to work, to do
errands, or in many other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You might need
more frequent checks and replacements. So please
read the following and note how you drive. If you have
any questions on how to keep the vehicle in good
condition, see your dealer/retailer.
This schedule is for vehicles that:
carry passengers and cargo within recommended
limits on the Tire and Loading Information label.
SeeLoading the Vehicle on page 4-33.
are driven on reasonable road surfaces within legal
driving limits.
are driven off-road in the recommended manner.
SeeOff-Road Driving on page 4-13.
use the recommended fuel. SeeGasoline Octane
on page 5-5.The services inScheduled Maintenance on page 6-4
should be performed when indicated. SeeAdditional
Required Services on page 6-6andMaintenance
Footnotes on page 6-8for further information.
{CAUTION:
Performing maintenance work on a vehicle can be
dangerous. In trying to do some jobs, you can be
seriously injured. Do your own maintenance work
only if you have the required know-how and the
proper tools and equipment for the job. If you have
any doubt, see your dealer/retailer to have a
qualied technician do the work. SeeDoing
Your Own Service Work on page 5-4.
Some maintenance services can be complex.
So, unless you are technically qualied and have
the necessary equipment, have your dealer/retailer
do these jobs.
When you go to your dealer/retailer for service, trained
and supported service technicians will perform the
work using genuine parts.
To purchase service information, seeService
Publications Ordering Information on page 7-15.
6-3

Owner Checks and Services on page 6-10tells what
should be checked, when to check it, and what can easily
be done to help keep the vehicle in good condition.
The proper replacement parts, uids, and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 6-13andMaintenance Replacement Parts on
page 6-15. When the vehicle is serviced, make sure
these are used. All parts should be replaced and all
necessary repairs done before you or anyone else
drives the vehicle. We recommend the use of genuine
parts from your dealer/retailer.
Scheduled Maintenance
When the CHANGE ENGINE OIL SOON message
displays, service is required for the vehicle. Have the
vehicle serviced as soon as possible within the next
600 miles (1 000 km). It is possible that, if driving under
the best conditions, the engine oil life system may not
indicate that vehicle service is necessary for over a year.
However, the engine oil and lter must be changed at
least once a year and at this time the system must be
reset. Your dealer/retailer has trained service technicians
who will perform this work using genuine parts and reset
the system.If the engine oil life system is ever reset accidentally,
service the vehicle within 3,000 miles (5 000 km)
since the last service. Remember to reset the oil life
system whenever the oil is changed. SeeEngine Oil
Life System on page 5-18for information on the Engine
Oil Life System and resetting the system.
When the CHANGE ENGINE OIL SOON message
appears, certain services, checks, and inspections
are required. Required services are described in the
following for “MaintenanceI” and “MaintenanceII.”
Generally, it is recommended that the rst service be
MaintenanceI, the second service be MaintenanceII,
and then alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases, MaintenanceII
may be required more often.
MaintenanceI— Use MaintenanceIif the CHANGE
ENGINE OIL SOON message displays within 10 months
since the vehicle was purchased or MaintenanceIIwas
performed.
MaintenanceII— Use MaintenanceIIif the
previous service performed was MaintenanceI.
Always use MaintenanceIIwhenever the message
displays 10 months or more since the last service or
if the message has not come on at all for one year.
6-4

Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and lter. SeeEngine Oil on page 5-15. Reset oil life
system. SeeEngine Oil Life System on page 5-18.An Emission Control Service.••
Lubricate chassis components.See footnote #.••
Visually check for any leaks or damage.See footnote (j).••
Inspect engine air cleaner lter or change indicator (if equipped). If necessary,
replace lter. SeeEngine Air Cleaner/Filter on page 5-20.See footnote (l).•
Rotate tires and check ination pressures and wear. SeeTire Inspection and
Rotation on page 5-76and “Tire Wear Inspection” inAt Least Once a Month
on page 6-10.••
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer uid levels and add uid as
needed.••
Perform any needed additional services. See “Additional Required Services” in
this section.••
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Check transmission uid level and add uid as needed.•
6-5

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and
the type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-10can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-17

Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/chevrolet
Information and services customized for your specic
vehicle — all in one convenient place.
Digital owner manual, warranty information,
and more
Online service and maintenance records
Find Chevrolet dealers for service nationwide
Exclusive privileges and offers
Recall notices for your specic vehicle
OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Chevrolet — www.chevrolet.com
Chevrolet Merchandise — www.chevymall.com
Help Center — www.chevrolet.com/helpcenter
FAQ
Contact Us
My GM Canada (Canada) — www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
dealers/retailers.
My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway prole.
My Preferences: Manage your prole and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
7-5

Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation Program
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain, and
hybrid specic warranty in both the U.S. and Canada.Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
7-10

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-15

A
Accessories and Modications............................ 5-3
Accessory Power............................................2-28
Accessory Power Outlets.................................3-20
Active Fuel Management™...............................2-31
Adding a Snow Plow or Similar Equipment.........4-39
Additional Required Services, Scheduled
Maintenance................................................. 6-6
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-114
Adjustable Throttle and Brake Pedal..................2-30
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-22
Airbag
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-96
Airbag System
How Does an Airbag Restrain?......................1-88
Passenger Sensing System...........................1-90
Servicing Your Airbag-Equipped Vehicle..........1-96
What Makes an Airbag Inate?......................1-87
What Will You See After an Airbag Inates?....1-88
When Should an Airbag Inate?....................1-86
Where Are the Airbags?...............................1-83Airbags
Passenger Status Indicator...........................3-38
Readiness Light..........................................3-37
System Check.............................................1-81
Antenna
Rear Side Window.....................................3-140
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-140
Antilock Brake System (ABS)............................. 4-5
Warning Light.............................................3-41
Appearance Care
Aluminum or Chrome-Plated Wheels.............5-112
Care of Safety Belts...................................5-109
Chemical Paint Spotting..............................5-113
Cleaning Exterior Lamps/Lenses..................5-110
Fabric/Carpet............................................5-108
Finish Care...............................................5-110
Finish Damage
..........................................5-113
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................5-109
Interior Cleaning........................................5-106
Leather....................................................5-108
Sheet Metal Damage..................................5-113
Tires........................................................5-112
Underbody Maintenance.............................5-113
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