2009 CADILLAC SRX mileage

Speedometer and Odometer
The speedometer lets you see your speed in both miles
per hour (mph) and kilometers per hour (km/h). See
“SPEEDOMETER” underDIC Operation and Displays
on page 3-46for more information.
The odometer mileage can be checked without the
vehicle running. Your vehicle’s odometer works together
with the driver information center. You can set a
Trip A and a Trip B odometer. See “Trip Fuel” under
DIC Operation and Displays on page 3-46for more
information.
If your vehicle ever needs a new odometer installed,
the new one will be set to the correct mileage total of the
old odometer.
Tachometer
This gage indicates the engine speed in revolutions
per minute (rpm).
Engine Speed Limiter
This feature prevents the engine speed from reaching
an unsafe level. If the level is too high, the throttle closes
or limits the fuel supply until the engine speed returns
to a safe level. Throttle operation and fuel supply returns
to normal when engine speed is lowered.
Safety Belt Reminders
Driver Safety Belt Reminder Light
When the engine is started, a chime sounds for
several seconds to remind the driver to fasten the
safety belt, unless the driver’s safety belt is already
buckled.
The driver safety belt light
comes on and stays on for
several seconds, then
ashes for several more.
This chime and light are repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver’s
safety belt is already buckled, neither the chime nor the
light comes on.
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If doing some of your own service work, use the proper
service manual. It tells you much more about how to
service the vehicle than this manual can. To order
the proper service manual, seeService Publications
Ordering Information on page 7-15.
This vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-70.
Keep a record with all parts receipts and list the
mileage and the date of any service work performed.
SeeMaintenance Record on page 6-17.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of
the proper maintenance of this vehicle. To help keep
the engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
The 8th digit of the Vehicle Identication Number (VIN)
shows the code letter or number that identies the
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identification Number
(VIN) on page 5-97.
Gasoline Octane
If the vehicle has the 3.6L V6 engine (VIN Code 7), use
regular unleaded gasoline with a posted octane rating of
87 or higher. For best performance or trailer towing, you
could choose to use middle grade 89 octane unleaded
gasoline. If the octane rating is less than 87, you might
notice an audible knocking noise when you drive,
commonly referred to as spark knock. If this occurs, use a
gasoline rated at 87 octane or higher as soon as possible.
If you are using gasoline rated at 87 octane or higher and
you hear heavy knocking, the engine needs service.
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Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are all
you need for good performance and engine protection.
Engine oil system ushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that lets you know
when to change the engine oil and lter. This is based
on engine revolutions and engine temperature, and not
on mileage. Based on driving conditions, the mileage
at which an oil change will be indicated can vary
considerably. For the oil life system to work properly,
you must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE OIL SOON message will come on.
SeeDIC Warnings and Messages on page 3-51. Change
the oil as soon as possible within the next 600 miles
(1 000 km). It is possible that, if you are driving under the
best conditions, the oil life system might not indicate that
an oil change is necessary for over a year. However, the
engine oil and lter must be changed at least once a yearand at this time the system must be reset. Your dealer/
retailer has trained service people who will perform this
work using genuine parts and reset the system. It is also
important to check the oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since the last
oil change. Remember to reset the oil life system
whenever the oil is changed.
How to Reset the Engine Oil Life
System
The Engine Oil Life System calculates when to change
the engine oil and lter based on vehicle use. Whenever
the oil is changed, reset the system so it can calculate
when the next oil change is required. If a situation occurs
where you change the oil prior to a CHANGE ENGINE
OIL SOON message being turned on, reset the system.
Always reset the engine oil life to 100% after every oil
change. It will not reset itself. To reset the Engine
Oil Life System:
1. Display the OIL LIFE REMAINING on the DIC.
2. Press and hold the SET/RESET button on the DIC
for more than ve seconds. The oil life will change
to 100%.
If the CHANGE ENGINE OIL SOON message comes
back on when you start the vehicle, the Engine Oil Life
System has not reset. Repeat the procedure.
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At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by the vehicle
warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-16.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-23.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the windshield
washer uid reservoir and add the proper uid if
necessary.
At Least Once a Month
Tire Ination Check
Inspect the vehicle’s tires and make sure they are inated
to the correct pressures. Do not forget to check the spare
tire. SeeInflation - Tire Pressure on page 5-56. Check
to make sure the spare tire is stored securely. See
Changing a Flat Tire on page 5-74.
Tire Wear Inspection
Tire rotation is recommended if the vehicle has the same
size tires at all four wheel positions and may be required
for high mileage highway drivers prior to the Engine Oil
Life System service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire Inspection
and Rotation on page 5-64.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is why we
suggest following Step One rst.
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STEP THREE (U.S. Owners):Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However,
if you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can
le with the Better Business Bureau (BBB) Auto
Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
7-3

Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and public
transportation is used instead of the dealer’s shuttle
service, the expense must be supported by original
receipts and can only be up to the maximum amount
allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair. If
you obtain a rental vehicle on your own, please see your
dealer for the maximum number of days allowed and the
allowance per rental day. Rental reimbursement must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state, local,
and rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are responsiblefor fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualied technician using
the proper equipment and quality replacement parts.
Poorly performed collision repairs will diminish your
vehicle’s resale value, and safety performance can be
compromised in subsequent collisions.
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