2009 CADILLAC SRX tow

Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts
and tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests per year.
Trip Interruption Benets and Assistance:
Pre-authorization, original detailed receipts, and
a copy of the repair orders are required. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy
repair limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about
motor vehicle safety from safercar.gov.
7-14

J
Jump Starting.................................................5-38
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-50
Lamp
Malfunction Indicator....................................3-39
Lamps
Exterior Lighting Battery Saver......................3-18
Reading.....................................................3-19
Lap-Shoulder Belt...........................................1-27
LATCH System for Child Restraints...................1-43
Level Control..................................................4-38
Liftgate, Power...............................................2-12
Light
Airbag Readiness........................................3-32
Antilock Brake System (ABS) Warning............3-37
Brake System Warning.................................3-36Light (cont.)
Charging System.........................................3-35
Cruise Control.............................................3-44
Engine Coolant Temperature Warning.............3-38
Fog Lamp ..................................................3-43
Highbeam On.............................................3-44
Lights On Reminder.....................................3-43
Oil Pressure...............................................3-42
Passenger Airbag Status Indicator..................3-33
Safety Belt Reminders..................................3-31
Security.....................................................3-43
TCS Warning Light......................................3-37
Tire Pressure..............................................3-39
Tow/Haul Mode...........................................3-44
Traction Control System (TCS) Warning..........3-37
Lighting
Entry.........................................................3-18
Parade Dimming..........................................3-18
Lights............................................................3-15
Flash-to-Pass............................................... 3-9
High/Low Beam Changer................................ 3-8
On Reminder..............................................3-16
Limited-Slip Rear Axle....................................... 4-8
Loading Your Vehicle.......................................4-30
Lockout Protection
..........................................2-11
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Power (cont.)
Lumbar Controls........................................... 1-4
Retained Accessory.....................................2-24
Seat ............................................................ 1-3
Steering Fluid.............................................5-31
Windows....................................................2-16
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................2-10
R
Radio Frequency Identication (RFID),
Privacy......................................................7-18
Radio(s)........................................................3-72
Radios
Navigation/Radio System,
see Navigation Manual..............................3-88
Rear Seat Audio..........................................3-88
Reception...................................................3-91
Setting the Clock.........................................3-69
Theft-Deterrent............................................3-90
Reading Lamps..............................................3-19
Rear Air Conditioning System...........................3-27Rear Axle......................................................5-43
Limited-Slip.................................................. 4-8
Rear Door Security Locks................................2-11
Rear Seat Audio (RSA)....................................3-88
Rear Seat Entertainment System.......................3-88
Rear Seat Operation.......................................1-11
Rear Side Window Antenna..............................3-92
Rear Windshield Washer/Wiper.........................3-11
Rearview Mirror, Automatic Dimming..................2-38
Reclining Seatbacks.......................................... 1-6
Recommended Fluids and Lubricants.................6-13
Recreational Vehicle Towing.............................4-36
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-78
Removing the Spare Tire and Tools...................5-75
Replacement Parts, Maintenance......................6-15
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-72
Replacing Restraint System Parts
After a Crash..........................................1-73
10

Retained Accessory Power...............................2-24
Roadside
Service........................................................ 7-7
Rocking Your Vehicle to Get it Out....................4-30
Routing, Engine Drive Belt...............................6-16
Running the Vehicle While Parked.....................2-37
S
Safety Belt Reminders.....................................3-31
Safety Belts
Care of ......................................................5-92
How to Wear Safety Belts Properly................1-18
Lap-Shoulder Belt........................................1-27
Safety Belt Extender....................................1-32
Safety Belt Use During Pregnancy.................1-32
Safety Belts Are for Everyone.......................1-13
Safety Warnings and Symbols.............................. iv
Scheduled Maintenance..................................... 6-4
Seats
Head Restraints............................................ 1-9
Heated Seats............................................... 1-4
Memory, Mirrors............................................ 1-5
Power Lumbar .............................................. 1-4
Power Seats................................................. 1-3
Rear Seat Operation....................................1-11
Reclining Seatbacks...................................... 1-6
Stowable Seat............................................1-12Secondary Latch System.................................5-82
Securing a Child Restraint
Rear Seat Position......................................1-49
Right Front Seat Position..............................1-52
Security Light.................................................3-43
Service........................................................... 5-3
Accessories and Modications......................... 5-3
Adding Equipment to the Outside of
the Vehicle................................................ 5-5
California Perchlorate Materials
Requirements............................................ 5-4
California Proposition 65 Warning.................... 5-4
Doing Your Own Work................................... 5-4
Engine Soon Lamp......................................3-39
Publications Ordering Information...................7-15
Service, Scheduling Appointments.....................7-10
Servicing Your Airbag-Equipped Vehicle..............1-70
Setting the Clock............................................3-69
Sheet Metal Damage.......................................5-96
Shifting Into Park............................................2-33
Shifting Out of Park........................................2-35
Signals, Turn and Lane-Change.......................... 3-8
Spare Tire
Compact....................................................5-88
Installing....................................................
5-78
Removing...................................................5-75
Storing.......................................................5-85
Specications, Capacities...............................5-109
Speedometer..................................................3-31
11

Stabilitrak®System........................................... 4-6
Start Vehicle, Remote....................................... 2-7
Starting the Engine.........................................2-24
Steering.......................................................... 4-8
Steering Wheel Controls, Audio.........................3-90
Steering Wheel, Heated..................................... 3-7
Steering Wheel, Tilt Wheel................................. 3-6
Storage Areas
Cargo Management System..........................2-55
Center Console Storage Area........................2-54
Cupholders.................................................2-54
Glove Box..................................................2-54
Instrument Panel Storage Area......................2-54
Luggage Carrier..........................................2-54
Stowable Seat................................................1-12
Stuck in Sand, Mud, Ice, or Snow.....................4-29
Sun Visors.....................................................2-18
Sunroof.........................................................2-56
T
Tachometer....................................................3-31
TCS Warning Light..........................................3-37
Theft - Deterrent System..................................2-19
Theft-Deterrent, Radio.....................................3-90
Theft-Deterrent Systems...................................2-19
PASS-Key
®III+ Electronic Immobilizer............2-20
PASS-Key®III+ Electronic Immobilizer
Operation................................................2-21Tilt Wheel........................................................ 3-6
Time, Setting..................................................3-69
Tire
Pressure Light.............................................3-39
Tires.............................................................5-48
Aluminum or Chrome-Plated Wheels,
Cleaning.................................................5-95
Buying New Tires........................................5-66
Chains.......................................................5-72
Changing a Flat Tire....................................5-74
Cleaning....................................................5-96
Compact Spare Tire.....................................5-88
Different Size..............................................5-68
High-Speed Operation..................................5-58
If a Tire Goes Flat.......................................5-73
Ination - Tire Pressure................................5-56
Inspection and Rotation................................5-64
Installing the Spare Tire................................5-78
Pressure Monitor Operation...........................5-60
Pressure Monitor System..............................5-59
Removing the Flat Tire.................................5-78
Removing the Spare Tire and Tools...............5-75
Secondary Latch System..............................5-82
Storing a Flat or Spare Tire and Tools............5-85
Tire Sidewall Labeling..................................5-50
Tire Terminology and Denitions....................5-53
Uniform Tire Quality Grading.........................5-68
Wheel Alignment and Tire Balance.................5-70
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Tires (cont.)
Wheel Replacement.....................................5-70
When It Is Time for New Tires......................5-65
Winter Tires................................................5-49
Tow/Haul Mode ...............................................2-31
Tow/Haul Mode Light.......................................3-44
Towing
Recreational Vehicle.....................................4-36
Towing a Trailer..........................................4-39
Your Vehicle...............................................4-36
Traction
Control System (TCS).................................... 4-6
Control System Warning Light.......................3-37
Limited-Slip Rear Axle.................................... 4-8
Magnetic Ride Control................................... 4-8
Stabilitrak
®System........................................ 4-6
Transmission
Fluid, Automatic...........................................5-22
Transmission Operation, Automatic....................2-27
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)..............2-41
Uniform Tire Quality Grading............................5-68
Universal Home Remote System.......................2-47
Operation...................................................2-47
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-30
Running While Parked..................................2-37
Symbols......................................................... iv
Vehicle Customization, DIC..............................3-60
Vehicle Data Recording and Privacy..................7-16
Vehicle Identication
Number (VIN).............................................5-97
Service Parts Identication Label...................5-97
Vehicle, Remote Start....................................... 2-7
Ventilation Adjustment......................................3-26
Visors...........................................................2-18
W
Warning Lights, Gages, and Indicators...............3-29
Warnings
DIC Warnings and Messages........................3-51
Hazard Warning Flashers............................... 3-6
Safety and Symbols......................................... iv
Washer, Headlamps........................................3-12
Wheels
Alignment and Tire Balance..........................5-70
Different Size..............................................5-68
Replacement...............................................5-70
13