2009 CADILLAC ESCALADE EXT instrument panel

Leather
A soft cloth dampened with water can be used to
remove dust. If a more thorough cleaning is necessary,
a soft cloth dampened with a mild soap solution can
be used. Allow the leather to dry naturally. Do not use
heat to dry. Never use steam to clean leather. Never
use spot lifters or spot removers on leather. Many
commercial leather cleaners and coatings that are sold
to preserve and protect leather may permanently
change the appearance and feel of the leather and are
not recommended. Do not use silicone or wax-based
products, or those containing organic solvents to clean
the vehicle’s interior because they can alter the
appearance by increasing the gloss in a non-uniform
manner. Never use shoe polish on leather.
Instrument Panel, Vinyl, and Other
Plastic Surfaces
A soft cloth dampened with water may be used to
remove dust. If a more thorough cleaning is necessary,
a clean soft cloth dampened with a mild soap solution
can be used to gently remove dust and dirt. Never use
spot lifters or removers on plastic surfaces. Many
commercial cleaners and coatings that are sold to
preserve and protect soft plastic surfaces may
permanently change the appearance and feel of theinterior and are not recommended. Do not use silicone
or wax-based products, or those containing organic
solvents to clean the vehicle’s interior because they can
alter the appearance by increasing the gloss in a
non-uniform manner.
Some commercial products may increase gloss on the
instrument panel. The increase in gloss may cause
annoying reections in the windshield and even make it
difficult to see through the windshield under certain
conditions.
Wood Panels
Use a clean cloth moistened in warm, soapy water (use
mild dish washing soap). Dry the wood immediately
with a clean cloth.
Speaker Covers
Vacuum around a speaker cover gently, so that the
speaker will not be damaged. Clean spots with
just water and mild soap.
6-96

Vehicle Identication
Vehicle Identication Number (VIN)
This is the legal identier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on
the driver side. It can be seen through the windshield
from outside the vehicle. The VIN also appears on
the Certication/Tire and Service Parts labels and the
certicates of title and registration.
Engine Identication
The eighth character in the VIN is the engine code. This
code helps identify the vehicle’s engine, specications,
and replacement parts. See “Engine Specications”
underCapacities and Specications on page 6-110for
your vehicle’s engine code.
Service Parts Identication Label
This label is on the inside of the glove box. It is
very helpful if you ever need to order parts. The label
has the following information:
Vehicle Identication Number (VIN)
Model designation
Paint information
Production options and special equipment
Do not remove this label from the vehicle.
6-102

Instrument Panel Fuse Block
The instrument panel fuse
block access door is
located on the driver side
edge of the instrument
panel.
Pull off the cover to access the fuse block.
The vehicle may not use all of the fuses shown.
Fuses Usage
1 Rear Seats
2 Rear Accessory Power Outlet
3 Steering Wheel Controls Backlight
4 Driver Door Module
5Dome Lamps, Driver Side Turn
Signal
6 Driver Side Turn Signal, Stoplamp
7 Instrument Panel Back Lighting
6-104

Center Instrument Panel Fuse Block
The center instrument panel fuse block is located
underneath the instrument panel, to the left of the
steering column.
Top View
Harness
ConnectorUsage
BODY 2 Body Harness Connector 2
BODY 1 Body Harness Connector 1
BODY 3 Body Harness Connector 3
Harness
ConnectorUsage
HEADLINER 3 Headliner Harness Connector 3
HEADLINER 2 Headliner Harness Connector 2
HEADLINER 1 Headliner Harness Connector 1
SEO/UPFITTERSpecial Equipment Option Uptter
Harness Connector
Circuit Breaker Usage
CB1Passenger Side Power Window
Circuit Breaker
CB2 Passenger Seat Circuit Breaker
CB3 Driver Seat Circuit Breaker
CB4 Rear Sliding Window
6-106

Fuses Usage
6 Trailer Brake Controller
7 Front Washer
8 Oxygen Sensors
9 Antilock Brakes System 2
10 Trailer Back-up Lamps
11 Driver Side Low-Beam Headlamp
12 Engine Control Module (Battery)
13Fuel Injectors, Ignition Coils
(Right Side)
14Transmission Control Module
(Battery)
15 Vehicle Back-up Lamps
16Passenger Side Low-Beam
Headlamp
17 Air Conditioning Compressor
18 Oxygen Sensors
19 Transmission Controls (Ignition)
20 Fuel Pump
21 Fuel System Control Module
22 Headlamp Washers
23 Rear Windshield Washer
24Fuel Injectors, Ignition Coils
(Left Side)
25 Trailer Park LampsFuses Usage
26 Driver Side Park Lamps
27 Passenger Side Park Lamps
28 Fog Lamps
29 Horn
30Passenger Side High-Beam
Headlamp
31 Daytime Running Lamps
32 Driver Side High-Beam Headlamp
33 Daytime Running Lights 2
34 Sunroof
35Key Ignition System, Theft Deterrent
System
36 Windshield Wiper
37 SEO B2 Uptter Usage (Battery)
38 Electric Adjustable Pedals
39 Climate Controls (Battery)
40 Airbag System (Ignition)
41 Amplier
42 Audio System
43Miscellaneous (Ignition), Cruise
Control
44 Liftgate Release
45 Airbag System (Battery)
46 Instrument Panel Cluster
6-108

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is
why we suggest following Step One rst.
STEP THREE (U.S. Owners):Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However,
if you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can
le with the Better Business Bureau (BBB) Auto
Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
8-2

A
Accessories and Modications............................ 6-3
Accessory Power Outlets.................................3-20
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-67
Additives, Fuel................................................. 6-7
Add-On Electrical Equipment...........................6-103
Adjustable Throttle and Brake Pedal..................2-34
Air Cleaner/Filter, Engine.................................6-19
Air Conditioning..............................................3-22
Airbag
Passenger Status Indicator...........................3-31
Readiness Light..........................................3-30
Airbag System................................................1-53
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-67
How Does an Airbag Restrain?......................1-59
Passenger Sensing System...........................1-61
Servicing Your Airbag-Equipped Vehicle..........1-67
What Makes an Airbag Inate?......................1-59
What Will You See After an Airbag Inates?....1-60
When Should an Airbag Inate?....................1-58
Where Are the Airbags?...............................1-56
All-Wheel Drive...............................................6-45
All-Wheel-Drive (AWD) System........................... 5-9
Analog Clock..................................................3-22
Antenna, Fixed Mast.......................................3-90
Antenna, XM™ Satellite Radio Antenna
System......................................................3-90Antilock Brake System (ABS)............................. 5-5
Antilock Brake, System Warning Light................3-34
Appearance Care
Aluminum or Chrome-Plated Wheels.............6-100
Care of Safety Belts....................................6-97
Chemical Paint Spotting..............................6-101
Cleaning Exterior Lamps/Lenses....................6-98
Fabric/Carpet..............................................6-95
Finish Care.................................................6-98
Finish Damage..........................................6-101
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................6-96
Interior Cleaning..........................................6-94
Leather......................................................6-96
Sheet Metal Damage..................................6-101
Speaker Covers..........................................6-96
Tires........................................................6-100
Underbody Maintenance.............................6-101
Washing Your Vehicle...................................6-97
Weatherstrips..............................................6-97
Windshield and Wiper Blades........................6-99
Wood Panels..............................................6-96
Appointments, Scheduling Service....................... 8-9
Ashtray.........................................................3-21
Audio System.........................................3-66, 4-57
Audio Steering Wheel Controls......................3-88
Fixed Mast Antenna.....................................3-90
Radio Reception..........................................3-89
Rear Seat Audio (RSA)................................3-85
1

Child Restraints
Child Restraint Systems...............................1-38
Infants and Young Children...........................1-34
Lower Anchors and Tethers for Children..........1-41
Older Children.............................................1-32
Securing a Child Restraint in a Rear Seat
Position..................................................1-47
Securing a Child Restraint in the Right Front
Seat Position...........................................1-50
Where to Put the Restraint...........................1-40
Cigarette Lighter.............................................3-21
Cleaning
Aluminum or Chrome-Plated Wheels.............6-100
Exterior Lamps/Lenses.................................6-98
Fabric/Carpet..............................................6-95
Finish Care.................................................6-98
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................6-96
Interior.......................................................6-94
Leather......................................................6-96
Speaker Covers..........................................6-96
Tires........................................................6-100
Underbody Maintenance.............................6-101
Washing Your Vehicle...................................6-97
Weatherstrips..............................................6-97
Windshield and Wiper Blades........................6-99
Wood Panels..............................................6-96Climate Control System
Dual Automatic............................................3-22
Outlet Adjustment........................................3-26
Clock............................................................3-22
Collision Damage Repair..................................8-11
Compass.......................................................3-46
Content Theft-Deterrent....................................2-27
Control of a Vehicle.......................................... 5-3
Coolant
Engine.......................................................6-26
Engine Temperature Gage............................3-35
Cooled Seats................................................... 1-6
Cooling System..............................................6-25
Cruise Control................................................3-10
Cruise Control Light........................................3-40
Cupholders....................................................2-66
Customer Assistance Information
Courtesy Transportation.................................. 8-9
Customer Assistance for Text Telephone (TTY)
Users....................................................... 8-5
Customer Assistance Offices........................... 8-5
Customer Satisfaction Procedure..................... 8-2
GM Mobility Reimbursement Program............... 8-6
Reporting Safety Defects to General Motors....8-15
Reporting Safety Defects to the Canadian
Government............................................8-14
3