2009 CADILLAC ESCALADE EXT service schedule

Maintenance Schedule......................................7-2
Introduction...................................................7-2
Maintenance Requirements..............................7-2
Your Vehicle and the Environment....................7-2
Using the Maintenance Schedule......................7-3
Scheduled Maintenance...................................7-4
Additional Required Services............................7-6
Maintenance Footnotes...................................7-7Owner Checks and Services............................7-9
At Each Fuel Fill............................................7-9
At Least Once a Month.................................7-10
At Least Once a Year...................................7-10
Recommended Fluids and Lubricants...............7-13
Maintenance Replacement Parts.....................7-15
Engine Drive Belt Routing..............................7-16
Maintenance Record.....................................7-17
Section 7 Maintenance Schedule
7-1

Using the Maintenance Schedule
We want to help keep this vehicle in good working
condition. But we do not know exactly how you will
drive it. You might drive very short distances only
a few times a week. Or you might drive long distances
all the time in very hot, dusty weather. You might
use the vehicle in making deliveries. Or you might drive
it to work, to do errands, or in many other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You might need more
frequent checks and replacements. So please read
the following and note how you drive. If you have any
questions on how to keep the vehicle in good condition,
see your dealer/retailer.
This schedule is for vehicles that:
carry passengers and cargo within recommended
limits on the Tire and Loading Information label.
SeeLoading the Vehicle on page 5-31.
are driven on reasonable road surfaces within legal
driving limits.
are driven off-road in the recommended manner.
SeeOff-Road Driving on page 5-12.
use the recommended fuel. SeeGasoline Octane
on page 6-5.The services inScheduled Maintenance on page 7-4
should be performed when indicated. SeeAdditional
Required Services on page 7-6andMaintenance
Footnotes on page 7-7for further information.
{CAUTION:
Performing maintenance work on a vehicle can be
dangerous. In trying to do some jobs, you can be
seriously injured. Do your own maintenance work
only if you have the required know-how and the
proper tools and equipment for the job. If you have
any doubt, see your dealer/retailer to have a
qualied technician do the work. SeeDoing Your
Own Service Work on page 6-4.
Some maintenance services can be complex. So,
unless you are technically qualied and have the
necessary equipment, have your dealer/retailer do
these jobs.
When you go to your dealer/retailer for service, trained
and supported service technicians will perform the
work using genuine parts.
To purchase service information, seeService
Publications Ordering Information on page 8-15.
7-3

Owner Checks and Services on page 7-9tells what
should be checked, when to check it, and what
can easily be done to help keep the vehicle in good
condition.
The proper replacement parts, uids, and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 7-13andMaintenance Replacement Parts
on page 7-15. When the vehicle is serviced, make sure
these are used. All parts should be replaced and all
necessary repairs done before you or anyone else
drives the vehicle. We recommend the use of genuine
parts from your dealer/retailer.
Scheduled Maintenance
To maintain the ride, handling, and performance of this
vehicle, it is important that the rst tire rotation
service be performed when the vehicle has 5,000 to
8,000 miles (8 000 to 13 000 km). Check tires for
ination pressures and wear. SeeTires on page 6-54.
Rotate tires. SeeTire Inspection and Rotation on
page 6-67and “Tire Wear Inspection” inAt Least Once
a Month on page 7-10.
When the CHANGE ENGINE OIL SOON message
displays, service is required for the vehicle. Have the
vehicle serviced as soon as possible within the
next 600 miles (1 000 km). It is possible that, if driving
under the best conditions, the engine oil life system may
not indicate that vehicle service is necessary for overa year. However, the engine oil and lter must be
changed at least once a year and at this time the system
must be reset. Your dealer/retailer has trained service
technicians who will perform this work using genuine
parts and reset the system.
If the engine oil life system is ever reset accidentally,
service your vehicle within 3,000 miles (5 000 km) since
the last service. Remember to reset the oil life system
whenever the oil is changed. SeeEngine Oil Life System
on page 6-18for information on the Engine Oil Life
System and resetting the system.
When the CHANGE ENGINE OIL SOON message
appears, the following services, checks, and inspections
are required:
❑Change engine oil and lter. SeeEngine Oil on
page 6-15. Reset oil life system. SeeEngine Oil
Life System on page 6-18.An Emission Control
Service.
❑Lubricate chassis components.See footnote #.
❑Visually check for any leaks or damage.
See footnote (j).
❑Inspect engine air cleaner lter or change indicator (if
equipped). If necessary, replace lter. SeeEngine Air
Cleaner/Filter on page 6-19.See footnote (k).
❑Rotate tires and check ination pressures and wear.
SeeTire Inspection and Rotation on page 6-67and
“Tire Wear Inspection” inAt Least Once a Month
on page 7-10.
7-4

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 7-2. Any additional
information fromOwner Checks and Services on page 7-9can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Stamp Services Performed
7-17

Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/cadillac
Information and services customized for your specic
vehicle — all in one convenient place.
Digital owner manual, warranty information,
and more
Online service and maintenance records
Find Cadillac dealers for service nationwide
Exclusive privileges and offers
Recall notices for your specic vehicle
OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Cadillac−www.cadillac.com
Cadillac Merchandise — www.cadillaccollection.com
Help Center — www.cadillac.com/helpcenter
FAQ
Contact Us
My GM Canada (Canada) — www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
dealers/retailers.
My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway prole.
My Preferences: Manage your prole and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
8-4

Trip Interruption Benets and Assistance:
Pre-authorization, original detailed receipts, and a
copy of the repair orders are required. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor
for repairs not covered by the warranty are
the owner responsibility.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain, and
hybrid specic warranties in both the U.S. and Canada.
Several courtesy transportation options are available
to assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
8-9

Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide shuttle service to get
you to your destination with minimal interruption of
your daily schedule. This includes one-way or round trip
shuttle service to a destination up to 10 miles (16 km)
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and public
transportation is used instead of the dealer’s shuttle
service, the expense must be supported by original
receipts and can only be up to the maximum amount
allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. If you obtain a rental vehicle on your own, please
see your dealer for the maximum number of days
allowed and the allowance per rental day. Rental
reimbursement must be supported by original receipts.
This requires that you sign and complete a rental
agreement and meet state, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
8-10

Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Communication Centre,
CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
8-15