2009 CADILLAC ESCALADE ESV service

Ignition Positions The ignition switch has
four different positions.
To shift out of P (Park), the ignition must be in ON/RUN
or ACC/ACCESSORY and the regular brake pedal must
be applied.
A (LOCK/OFF): This position locks the ignition. It may
also lock the steering wheel and automatic transmission.
The key can be removed in LOCK/OFF.
On vehicles with an automatic transmission, the shift
lever must be in P (Park) to turn the ignition switch to
LOCK/OFF.
The steering may bind with the wheels turned off center.
If this happens, move the steering wheel from right
to left while turning the key to ACC/ACCESSORY.
If this doesn’t work, then the vehicle needs service. Notice: Using a tool to force the key to turn in the
ignition could cause damage to the switch or break
the key. Use the correct key, make sure it is all the
way in, and turn it only with your hand. If the key
cannot be turned by hand, see your dealer/retailer.
B (ACC/ACCESSORY): This position lets things like the
radio and the windshield wipers operate while the
engine is off. Use this position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can be used to operate the
electrical accessories and to display some instrument
panel cluster warning and indicator lights. The switch
stays in this position when the engine is running.
The transmission is also unlocked in this position
on automatic transmission vehicles.
If you leave the key in the ACC/ACCESSORY or ON/
RUN position with the engine off, the battery could be
drained. You may not be able to start the vehicle if the
battery is allowed to drain for an extended period of time.
D (START): This is the position that starts the engine.
When the engine starts, release the key. The ignition
switch returns to ON/RUN for driving.
A warning tone will sound when the driver door is
opened, the ignition is in ACC/ACCESSORY or
LOCK/OFF and the key is in the ignition.
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Torque Lock If you are parking on a hill and you do not shift the
transmission into P (Park) properly, the weight of the
vehicle can put too much force on the parking pawl in the
transmission. It might be difficult to pull the shift lever out
of P (Park). This is called torque lock. To prevent torque
lock, set the parking brake and then shift into P (Park)
properly before you leave the driver seat. To nd out how,
see Shifting Into Park on page 2-36 .
When you are ready to drive, move the shift lever out of
P (Park) before releasing the parking brake.
If torque lock does occur, you might need to have another
vehicle push yours a little uphill to take some of the
pressure from the parking pawl in the transmission. Then
you should be able to pull the shift lever out of P (Park).
Shifting Out of Park This vehicle is equipped with an electronic shift lock
release system. The shift lock release is designed to:
Prevent ignition key removal unless the shift
lever is in P (Park) with the shift lever button fully
released, and
Prevent movement of the shift lever out of
P (Park), unless the ignition is in ON/RUN or ACC/
ACCESSORY and the regular brake pedal is applied. The shift lock release is always functional except in the
case of an uncharged or low voltage (less than 9 volt)
battery.
If the vehicle has an uncharged battery or a battery with
low voltage, try charging or jump starting the battery.
See Jump Starting on page 6-40 for more information.
To shift out of P (Park) use the following:
1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift
lever all the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem shifting, then have the
vehicle serviced soon.
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How the System Works
When the vehicle is started, both outside mirror displays
will briey come on to indicate that the system is
operating. When the vehicle is moving forward, the left or
right side mirror SBZA display will light up if a vehicle is
detected in that blind zone. If the turn signal is activated
and a vehicle is also detected on the same side, the
SBZA display will ash to give you extra warning not to
change lanes.
SBZA displays do not come on while the vehicle is
approaching or passing other vehicles. At speeds greater
then 20 mph (32 km/h), SBZA displays may come on
when a vehicle you have passed remains in or drops
back into the detection zone. SBZA can be disabled through the Driver Information
Center (DIC). See Driver Information Center (DIC) on
page 3-47 for more information. If the SBZA is disabled
by the driver, the SBZA mirror displays will not light up
during normal driving.
When the System Does Not Seem To Work
Properly Occasional missed alerts can occur under normal
circumstances and will increase in wet conditions.
The system does not need to be serviced due to an
occasional missed alert. The number of missed alerts
will increase with increased rainfall or road spray.
If the SBZA displays do not light up when the system is
on and vehicles are in the blind zone, the system may
need service. Take the vehicle to your dealer/retailer.
SBZA is designed to ignore stationary objects; however,
the system may occasionally light up due to guard rails,
signs, trees, shrubs, and other stationary objects. This is
normal system operation, the vehicle does not need
service.Left Side Mirror Display
Right Side Mirror
Display
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SBZA does not operate when the left or right corners
of the rear bumper are covered with mud, dirt, snow,
ice, slush, or in heavy rainstorms. For cleaning
instructions, see Washing Your Vehicle on page 6-100 .
If the DIC still displays the SIDE BLIND ZONE SYSTEM
UNAVAILABLE message after cleaning the bumper, see
your dealer/retailer.
The SBZA displays may remain on if a trailer is attached
to the vehicle, or a bicycle or object is extending out
to either side of the vehicle.
When SBZA is disabled for any reason other than the
driver turning it off, the driver will not be able to turn SBZA
back on using the DIC. The SIDE BLIND ZONE ALERT
ON option will not be selectable if the conditions for
normal system operation are not met. Until normal
operating conditions for SBZA are met, you should not
rely upon SBZA while driving. SBZA Error Messages The following messages may appear in the DIC:
SIDE BLIND ZONE ALERT SYSTEM OFF: This
message indicates that the driver has turned the
system off.
SIDE BLIND ZONE SYSTEM UNAVAILABLE: This
message indicates that the SBZA system is disabled
either because the sensor is blocked and cannot detect
vehicles in your blind zone, or the vehicle is passing
through an open eld of view area, such as the desert,
where there is insufficient data for operation. The sensor
may be blocked by mud, dirt, snow, ice, slush, or even
heavy rainstorms. This message may also activate during
heavy rain or due to road spray. The vehicle does not
need service. For cleaning, see Washing Your Vehicle on
page 6-100 .
SERVICE SIDE BLIND ZONE ALERT SYSTEM: If this
message appears, both SBZA displays will remain on
indicating there is a problem with the SBZA system.
If these displays remain on after continued driving, the
system needs service. Take the vehicle to your
dealer/retailer.
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Adjusting the Brightness and Contrast of
the Screen To adjust the brightness and contrast of the screen, press
the CONFIG hard key while the rear vision camera image
is on the display. Any adjustments made will only affect
the rear vision camera screen.
] (Brightness): Touch the + (plus) or – (minus) screen
buttons to increase or decrease the brightness of the
screen.
_ (Contrast): Touch the + (plus) or – (minus) screen
buttons to increase or decrease the contrast of the
screen.
Symbols The navigation system may have a feature that lets the
driver view symbols on the navigation screen while using
the rear vision camera. The Ultrasonic Rear Park Assist
(URPA) system must not be disabled to use the caution
symbols. If URPA has been disabled and the symbols
have been turned on, the Rear Parking Assist Symbols
Unavailable error message may display. See Ultrasonic
Rear Parking Assist (URPA) on page 2-42 . The symbols appear when an object has been detected
by the URPA system. The symbol may cover the
object when viewing the navigation screen.
To turn the symbols on or off:
1. Make sure that URPA has not been disabled.
2. Shift into P (Park).
3. Press the CONFIG hard key to enter the congure
menu options, then press the CONFIG hard key
repeatedly until Display is selected or touch
the Display screen button.
4. Select the Rear Camera Options screen button.
The Rear Camera Options screen will display.
5. Touch the Symbols screen button. The screen
button will be highlighted when on.
Rear Vision Camera Error Messages Service Rear Vision Camera System: This message
can display when the system is not receiving
information it requires from other vehicle systems.
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OnStar ®
SystemOnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar Emergency advisors who can request
emergency services be sent to your location. If the keys
are locked in the vehicle, call OnStar at 1-888-4-ONSTAR
to have a signal sent to unlock the doors. OnStar
Hands-Free Calling, including 30 trial minutes good
for 60 days, is available on most vehicles. OnStar
Turn-by-Turn Navigation service, with one trial route, is
available on most vehicles. Press the OnStar button to
have an OnStar advisor contact Roadside Service. OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber glove
box literature.
Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available until
the owner of the vehicle registers with OnStar. After the
rst prepaid year, contact OnStar to select a monthly or
annual subscription payment plan. If a payment plan is
not selected, the OnStar system and all services,
including airbag notication and emergency services,
may be deactivated and no longer available. For more
information visit onstar.com (U.S.) or onstar.ca (Canada),
or press the OnStar button to speak with an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press the
OnStar button to speak with an OnStar advisor 24 hours
a day, 7 days a week.
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OnStar Services Available with the
Safe & Sound Plan Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services OnStar Hands-Free Calling OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into the
vehicle, and can be used with OnStar Pre-Paid Minute
Packages. Most vehicles include 30 trial minutes good
for 60 days. Hands-Free Calling can also be linked to a
Verizon Wireless service plan in the U.S. or a Bell
Mobility service plan in Canada, depending on eligibility.
To nd out more, refer to the OnStar Owner’s Guide in
the vehicle’s glove box, visit onstar.com or onstar.ca, or
speak with an OnStar advisor by pressing the OnStar
button or calling 1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
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OnStar Virtual Advisor OnStar Virtual Advisor is a feature of OnStar Hands-Free
Calling that uses minutes to access location-based
weather, local traffic reports, and stock quotes. Press
the phone button and give a few simple voice commands
to browse through the various topics. See the OnStar
Owner’s Guide for more information. This feature is
only available in the continental U.S.
OnStar Steering Wheel Controls This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free Calling. See
Audio Steering Wheel Controls on page 3-115 for more
information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
How OnStar Service Works The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,
additional information regarding the crash that the vehicle was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
Hands-Free Calling is used, the vehicle also sends
OnStar the vehicle’s GPS location so they can provide
services where it is located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas, or
at all times.
Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
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