2009 CADILLAC ESCALADE ESV tow

Windshield, Backglass, and Wiper
Blades Clean the outside of the windshield and backglass with
glass cleaner.
Clean the rubber blades using a lint free cloth or paper
towel soaked with windshield washer uid or a mild
detergent. Wash the windshield thoroughly when you
clean the blades. Bugs, road grime, sap and a buildup of
vehicle wash/wax treatments may cause wiper streaking.
Replace the wiper blades if they are worn or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper removal Aluminum or Chrome-Plated Wheels
and Trim The vehicle may have either aluminum or chrome-plated
wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice: Chrome wheels and other chrome trim may
be damaged if the vehicle is not washed after driving
on roads that have been sprayed with magnesium,
calcium or sodium chloride. These chlorides are
used on roads for conditions such as ice and dust.
Always wash the vehicle’s chrome with soap and
water after exposure.
Notice: Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the vehicle warranty.
Use only approved cleaners on aluminum or
chrome-plated wheels.
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(f) Lubricate all key lock cylinders, hood latch assembly,
secondary latch, pivots, spring anchor, release pawl, rear
compartment hinges, outer tailgate handle pivot points,
latch bolt, fuel door hinge, and folding seat hardware.
More frequent lubrication may be required when exposed
to a corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth will make them last
longer, seal better, and not stick or squeak.
(g) Inspect system. Check all fuel and vapor lines
and hoses for proper hook-up, routing, and condition.
Check that the purge valve works properly, if equipped.
Replace as needed.
(h) Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i) Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 6-25
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and filler neck. Pressure
test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.
(k) If driving regularly under dusty conditions, inspect
the filter at each engine oil change.
(l) Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
(m) Check vent hose at transfer case for kinks and
proper installation. Check to be sure vent hose is
unobstructed, clear, and free of debris. During any
maintenance, if a power washer is used to clean mud
and dirt from the underbody, care should be taken to
not directly spray the transfer case output seals.
High pressure water can overcome the seals and
contaminate the transfer case fluid. Contaminated fluid
will decrease the life of the transfer case and should
be replaced.
(n) Severe Service: Change transfer case fluid if the
vehicle is mainly used for trailer towing or driven in city
traffic, wet environment, or high ambient temperatures.
7-9

Coverage Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Cadillac and General Motors of
Canada Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any time
without notication.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or driver
if they decide the claims are made too often, or the same
type of claim is made many times.
Cadillac Owner Privileges™
Emergency Fuel Delivery: Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service: Service is provided to unlock the
vehicle if you are locked out. A remote unlock may be
available if you have OnStar ®
. For security reasons,
the driver must present identication before this
service is given. Emergency Tow From a Public Road or Highway:
Tow to the nearest Cadillac dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
Flat Tire Change: Service is provided to change a
at tire with spare tire. The spare tire, if equipped,
must be in good condition and properly inated. It is
your responsibility for the repair or replacement of
the tire if it is not covered by the warranty.
Battery Jump Start: Service is provided to jump
start a dead battery.
Trip Routing Service: Detailed maps of
North America are provided when requested either
with the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery.
Trip Interruption Benets and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 year/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
8-8

Cadillac Technician Roadside Service
(U.S. only) Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts
and tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway. Services Specic to Canadian
Purchased Vehicles Fuel delivery: Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service: Vehicle registration is required.
Trip Routing Service: Limit of six requests per year.
Trip Interruption Benets and Assistance:
Pre-authorization, original detailed receipts, and
a copy of the repair orders are required. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service: If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
8-9

Repair Facility GM also recommends that you choose a collision repair
facility that meets your needs before you ever need
collision repairs. Your GM dealer/retailer may have a
collision repair center with GM-trained technicians and
state of the art equipment, or be able to recommend a
collision repair center that has GM-trained technicians
and comparable equipment.
Insuring Your Vehicle Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage
is not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged at
the end of your lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to move
it by a police officer.
Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see Roadside Service on
page 8-7 .
Gather the following information:
Driver’s name, address, phone number
Driver’s license number
Owner’s name, address, phone number
Vehicle license plate
Vehicle make, model and model year
Vehicle Identication Number (VIN)
Insurance company and policy number
General description of the damage to the other
vehicle
Choose a reputable repair facility that uses quality
replacement parts. See “Collision Parts” earlier in this
section.
If the airbag has inated, see What Will You See After
an Airbag Inflates? on page 1-86 .
8-13

Managing the Vehicle Damage Repair
Process In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy
repair limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits. Reporting Safety Defects Reporting Safety Defects to the
United States Government If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
8-14

Lights (cont.)
Flash-to-Pass ............................................... 3-9
Fog Lamps ................................................. 3-45
Highbeam On ............................................. 3-46
High/Low Beam Changer ................................ 3-8
Lights On Reminder ..................................... 3-45
Oil Pressure ............................................... 3-44
On Reminder .............................................. 3-21
Passenger Airbag Status Indicator .................. 3-37
Safety Belt Reminders .................................. 3-35
Security ..................................................... 3-45
StabiliTrak ®
Indicator .................................... 3-40
Tire Pressure .............................................. 3-41
Tow/Haul Mode ........................................... 3-46
Loading Your Vehicle ....................................... 5-33
Locking Rear Axle ............................................ 5-9
Locks
Delayed Locking .......................................... 2-10
Door .......................................................... 2-10
Lockout Protection ....................................... 2-12
Power Door ................................................ 2-10
Programmable Automatic Door Locks ............. 2-11
Rear Door Security Locks ............................. 2-11
Loss of Control ............................................... 5-12
Lower Anchors and Tethers for Children ............. 1-63
Luggage Carrier .............................................. 2-64
Lumbar
Power Controls ............................................. 1-4 M Magnetic Ride Control ....................................... 5-9
Maintenance
Footnotes ..................................................... 7-8
Schedule, Additional Required Services ............ 7-6
Maintenance Schedule
At Each Fuel Fill ......................................... 7-10
At Least Once a Month ................................ 7-10
At Least Once a Year .................................. 7-11
Maintenance Record .................................... 7-17
Maintenance Replacement Parts .................... 7-15
Maintenance Requirements ............................. 7-2
Owner Checks and Services ......................... 7-10
Recommended Fluids and Lubricants ............. 7-13
Scheduled Maintenance ................................. 7-4
Using .......................................................... 7-3
Your Vehicle and the Environment ................... 7-2
Malfunction Indicator Lamp ............................... 3-42
Maps ............................................................ 4-15
Memory Features ............................................. 1-7
Message
DIC Warnings and Messages ........................ 3-56
Mirrors
Automatic Dimming Rearview ........................ 2-40
Manual Rearview ......................................... 2-40
Outside Convex Mirror ................................. 2-41
9

Rearview Mirrors (cont.)
Reclining Seatbacks, Power ............................... 1-8
Recommended Fluids and Lubricants ................. 7-13
Recovery Hooks ............................................. 5-32
Recreational Vehicle Towing ............................. 5-40
Reimbursement Program, GM Mobility ................. 8-7
Remote Keyless Entry (RKE) System .................. 2-4
Remote Vehicle Start ........................................ 2-8
Removing the Flat Tire and Installing the
Spare Tire .................................................. 6-84
Removing the Spare Tire and Tools ................... 6-79
Replacement Bulbs ......................................... 6-53
Replacement Parts
Maintenance ............................................... 7-15
Reporting Safety Defects
General Motors ........................................... 8-15
U.S. Government ......................................... 8-14
Restraint System Check
Checking the Restraint Systems .................... 1-95
Replacing Restraint System Parts After a
Crash ..................................................... 1-96
Retained Accessory Power (RAP) ...................... 2-26
Ride Control Systems
Road Sensing Suspension .............................. 5-9
Road Sensing Suspension ................................. 5-9
Roadside Service ............................................. 8-7 Rocking Your Vehicle to Get it Out .................... 5-32
Roof
Sunroof ...................................................... 2-65
Running the Vehicle While Parked ..................... 2-39
S Safety Belts
Care of .................................................... 6-100
Extender .................................................... 1-51
How to Wear Safety Belts Properly ................ 1-35
Lap Belt ..................................................... 1-50
Lap-Shoulder Belt ........................................ 1-43
Reminders .................................................. 3-35
Safety Belts Are for Everyone ....................... 1-30
Use During Pregnancy ................................. 1-50
Safety Defects Reporting
General Motors ........................................... 8-15
U.S. Government ......................................... 8-14
Safety Warnings and Symbols .............................. iv
Scheduled Maintenance ..................................... 7-4
Additional Required Services ........................... 7-6
Scheduling Appointments ................................. 8-10
Seats
60/40 Split Bench Seat ................................. 1-11
Bucket Seats, Rear ...................................... 1-17
Center Seat ................................................ 1-10
12