Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for
Text Telephone (TTY) Users.........................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Service...........................................7-7
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-12Reporting Safety Defects................................7-15
Reporting Safety Defects to the
United States Government..........................7-15
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to General Motors.....7-16
Service Publications Ordering Information.........7-16
Vehicle Data Recording and Privacy................7-17
Event Data Recorders...................................7-18
OnStar
®......................................................7-19
Navigation System........................................7-19
Radio Frequency Identi cation (RFID)..............7-19
Section 7 Customer Assistance Information
7-1
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-51in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-19
Audio System.................................................3-95
Audio Steering Wheel Controls....................3-127
Navigation/Radio System,
see Navigation Manual............................3-116
Setting the Clock.........................................3-96
XM™ Satellite Radio Antenna System...........3-129
Audio System(s).............................................3-99
Audio Systems
Radio Reception........................................3-128
Theft-Deterrent Feature...............................3-127
Automatic Transmission
Fluid..........................................................5-19
Operation...................................................2-29
B
Backglass Antenna........................................3-129
Battery..........................................................5-36
Electric Power Management..........................3-36
Exterior Lighting Battery Saver......................3-34
Inadvertent Power Saver..............................3-37
Load Management.......................................3-36
Run-Down Protection...................................3-37
Belt Routing, Engine.......................................6-14
Bluetooth
®....................................................3-116
Brake
Emergencies................................................ 4-5
Brake Fluid....................................................5-33Brakes..........................................................5-33
Antilock....................................................... 4-4
Parking......................................................2-32
System Warning Light..................................3-56
Braking........................................................... 4-4
Braking in Emergencies..................................... 4-5
Break-In, New Vehicle.....................................2-24
Bulb Replacement
Fog Lamp ..................................................3-34
Headlamp Aiming........................................5-43
Headlamps.................................................5-46
High Intensity Discharge (HID) Lighting...........5-46
Buying New Tires...........................................5-68
C
Calibration.............................................1-11, 2-38
California
Perchlorate Materials Requirements................. 5-4
California Fuel.................................................. 5-5
California Proposition 65 Warning....................... 5-4
Canadian Owners................................................ ii
Capacities and Speci cations..........................5-103
Carbon Monoxide
Engine Exhaust...........................................2-36
Trunk.........................................................2-13
Winter Driving.............................................4-16
2
N
Navigation System, Privacy..............................7-19
Navigation/Radio System,
see Navigation Manual...............................3-116
Net
Convenience...............................................2-63
New Vehicle Break-In......................................2-24
O
Object Detection, Side Blind Zone Alert (SBZA) . . . 2-45
Odometer......................................................3-52
Off-Road
Recovery....................................................4-10
Oil
Engine.......................................................5-13
Engine Oil Life System.................................5-16
Pressure Light.............................................3-64
Older Children, Restraints................................1-33
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-19
OnStar
®System, see OnStar®Manual...............2-51
Operation, Universal Home Remote System........2-55
Outlet Adjustment............................................3-46
Outlets
Accessory Power.........................................3-38Outside
Automatic Dimming Mirror.............................2-40
Convex Mirror.............................................2-41
Heated Mirrors............................................2-41
Power Foldaway Mirrors...............................2-40
Overheated Engine Protection Operating Mode....5-30
Owner Checks and Services.............................. 6-8
Owners, Canadian............................................... ii
P
Paint, Damage...............................................5-93
Parade Dimming.............................................3-35
Park
Shifting Into................................................2-33
Shifting Out of............................................2-34
Park Aid........................................................2-42
Park Tilt Mirrors..............................................2-41
Parking
Assist........................................................2-42
Over Things That Burn.................................2-35
Parking Brake................................................2-32
Passenger Airbag Status Indicator.....................3-55
Passenger Compartment Air Filter.....................3-48
Passenger Sensing System..............................1-64
Passing.........................................................4-10
PASS-Key
®III+ Electronic Immobilizer...............2-22
10
PASS-Key®III+ Electronic Immobilizer
Operation...................................................2-23
Perchlorate Materials Requirements, California...... 5-4
Performance Shifting.......................................2-32
Phone
Bluetooth
®................................................3-116
Power
Door Locks.................................................2-11
Electrical System.........................................5-95
Lumbar Controls........................................... 1-4
Rear Lumbar Controls..................................1-11
Reclining Seatbacks...................................... 1-8
Retained Accessory (RAP)............................2-26
Seat ............................................................ 1-3
Steering Fluid.............................................5-31
Tilt Wheel and Telescopic Steering Column....... 3-7
Windows....................................................2-16
Pregnancy, Using Safety Belts..........................1-31
Privacy..........................................................7-17
Navigation System.......................................7-19
OnStar.......................................................7-19
Radio Frequency Identi cation (RFID).............7-19
Programmable Automatic Door Locks.................2-11
Proposition 65 Warning, California....................... 5-4
R
Radio Frequency Identi cation (RFID), Privacy....7-19
Radio(s)........................................................3-99
Radios
Navigation/Radio System,
see Navigation Manual............................3-116
Reception.................................................3-128
Setting the Clock.........................................3-96
Theft-Deterrent..........................................3-127
Rainsense™ II Wipers.....................................3-14
Reading Lamps..............................................3-35
Rear Climate Control System............................3-46
Rear Door Security Locks................................2-12
Rear Heated Seats.........................................1-10
Rear Seat Armrest..........................................2-63
Rearview Mirror, Automatic Dimming..................2-38
Rearview Mirror with Compass and
Temperature...............................................1-11
Reclining Seatbacks, Power............................... 1-8
Recommended Fluids and Lubricants.................6-11
Recreational Vehicle Towing.............................4-26
Reimbursement Program, GM Mobility................. 7-7
Remote Keyless Entry (RKE) System.................. 2-4
11