2009 BUICK LUCERNE service

How the System Works
When the vehicle is started, both outside mirror displays
will briey come on to indicate that the system is
operating. While driving forward, the left or right side
mirror SBZA display will light up if a vehicle is detected
in that blind zone. If you activate a turn signal and a
vehicle has been detected on the same side, the SBZA
display will ash to give you extra warning not to
change lanes.
SBZA displays do not come on while the vehicle is
approaching or passing other vehicles. At speeds greater
then 20 mph (32 km/h), SBZA displays may come on
when a vehicle you have passed remains in or drops
back into the detection zone.SBZA can be disabled through the Driver Information
Center (DIC). SeeDriver Information Center (DIC)
on page 3-49for more information. If the SBZA
is disabled by the driver, the SBZA mirror displays will
not light up during normal driving.
When the System Does Not Seem To Work
Properly
Occasional missed alerts can occur under normal
circumstances and will increase in wet conditions.
The system does not need to be serviced due to an
occasional missed alert. The number of missed
alerts will increase with increased rainfall or road spray.
If the SBZA displays do not light up when the system
is on and vehicles are in the blind zone, the system may
need service. Take the vehicle to your dealer/retailer.
SBZA is designed to ignore stationary objects; however,
the system may occasionally light up due to guard
rails, signs, trees, shrubs, and other stationary objects.
This is normal system operation, the vehicle does
not need service. Left Side Mirror DisplayRight Side Mirror
Display
2-42

SBZA does not operate when the left or right corners of
the rear bumper are covered with mud, dirt, snow, ice,
slush, or in heavy rainstorms. For cleaning instructions,
seeWashing Your Vehicle on page 5-96. If the DIC still
displays the SIDE BLIND ZONE SYS. UNAVAILABLE
message after cleaning the bumper, see your
dealer/retailer.
The SBZA displays may remain on if a trailer is attached
to the vehicle, or a bicycle or object is extending out
to either side of the vehicle.
When SBZA is disabled for any reason other than the
driver turning it off, the driver will not be able to turn SBZA
back on using the DIC. The SIDE BLIND ZONE ALERT
ON option will not be selectable if the conditions for
normal system operation are not met. Until normal
operating conditions for SBZA are met, you should not
rely upon SBZA while driving.SBZA Error Messages
The following messages may appear in the DIC:
SIDE BLIND ZONE ALERT SYSTEM OFF:This
message indicates that the driver has turned the
system off.
SIDE BLIND ZONE SYS. UNAVAILABLE:This
message indicates that the SBZA system is disabled
because the sensor is blocked and cannot detect
vehicles in the blind zone. The sensor may be blocked
by mud, dirt, snow, ice, slush, or even heavy rainstorms.
This message may also activate during heavy rain or
due to road spray. The vehicle does not need service.
For cleaning, seeWashing Your Vehicle on page 5-96.
SERVICE SIDE BLIND ZONE ALERT SYSTEM:If this
message appears, both SBZA displays will remain on
indicating there is a problem with the SBZA system.
If these displays remain on after continued driving,
the system needs service. Take the vehicle to your
dealer/retailer.
2-43

When the System Does Not Seem To Work
Properly
The LDW symbol will not appear when the system is
having difficulty seeing the lines on the road or if the view
of the camera on the windshield is blocked with mud, dirt,
snow, ice, or slush, if the windshield is damaged, or when
weather limits visibility, such as while driving in fog, rain,
or snow conditions. This is normal operation, the vehicle
does not need service. For cleaning instructions, see
Washing Your Vehicle on page 5-96.
LDW warnings may occasionally occur due to tar marks,
shadows, cracks in the road, or other road imperfections.
This is normal system operation, the vehicle does not
need service.
LDW Error Message
SERVICE LANE DEPARTURE SYSTEM:This
message may appear in the DIC to indicate that LDW is
not working properly. If this message remains on after
continued driving, the system needs service. Take your
vehicle to your dealer/retailer.
LANE DEPARTURE SYSTEM UNAVAILABLE:This
message may appear in the DIC if LDW does not
activate due to a temporary condition.
OnStar®System
OnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar Emergency advisors who can request
emergency services be sent to your location. If the
keys are locked in the vehicle, call OnStar at
1-888-4-ONSTAR to have a signal sent to unlock
the doors. OnStar Hands-Free Calling, including
30 trial minutes good for 60 days, is available on most
vehicles. OnStar Turn-by-Turn Navigation service, with
one trial route, is available on most vehicles. Press the
OnStar button to have an OnStar advisor contact
Roadside Service.
OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber
glove box literature.
2-46

Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available until
the owner of the vehicle registers with OnStar. After the
rst prepaid year, contact OnStar to select a monthly or
annual subscription payment plan. If a payment plan is
not selected, the OnStar system and all services,
including airbag notication and emergency services,
may be deactivated and no longer available. For more
information visit onstar.com (U.S.) or onstar.ca (Canada),
or press the OnStar button to speak with an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press the
OnStar button to speak with an OnStar advisor 24 hours
a day, 7 days a week.OnStar Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
2-47

OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S.
or a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar
advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and stock
quotes. Press the phone button and give a few simple
voice commands to browse through the various topics.
See the OnStar Owner’s Guide for more information.
This feature is only available in the continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-104for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
2-48

How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,
additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
Hands-Free Calling is used, the vehicle also sends
OnStar the vehicle’s GPS location so they can provide
services where it is located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas,
or at all times.Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons
is red, the system may not be functioning properly.
Press the OnStar button and request a vehicle
diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press the OnStar
button to conrm that the OnStar equipment is active.
2-49

Universal Home Remote
System
The Universal Home Remote System provides a way to
replace up to three hand-held Radio-Frequency (RF)
transmitters used to activate devices such as garage
door openers, security systems, and home lighting.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
Universal Home Remote System
Operation (With Three Round LED)
This vehicle may have the Universal Home Remote
System. If there are three round Light Emitting Diode
(LED) indicator lights above the Universal Home Remote
buttons, follow the instructions below.
This system provides a way to replace up to three
remote control transmitters used to activate devices
such as garage door openers, security systems,
and home automation devices.
2-50

Airbag Readiness Light
The system checks the airbag’s electrical system for
possible malfunctions. If the light stays on it indicates
there is an electrical problem. The system check includes
the airbag sensor, the pretensioners, the airbag modules,
the wiring and the crash sensing and diagnostic module.
For more information on the airbag system, seeAirbag
System on page 1-58.
The airbag readiness light
ashes for a few seconds
when the engine is started.
If the light does not come
on then, have it xed
immediately.{CAUTION:
If the airbag readiness light stays on after the
vehicle is started or comes on while driving, it
means the airbag system might not be working
properly. The airbags in the vehicle might not
inate in a crash, or they could even inate
without a crash. To help avoid injury, have
the vehicle serviced right away.
If there is a problem with the airbag system, an airbag
Driver Information Center (DIC) message can also come
on. SeeDIC Warnings and Messages on page 3-56
for more information.
3-36