2009 BUICK LACROSSE tow

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection
to your GM vehicle by limiting compensation for
damage repairs by using aftermarket collision parts.
Some insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be repaired
with GM original equipment collision parts. If such
insurance coverage is not available from your current
insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged at
the end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
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Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
In some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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Passenger Airbag Status Indicator.....................3-34
Passenger Compartment Air Filter.....................3-29
Passenger Sensing System..............................1-61
Passing.........................................................4-12
PASS-KEY
®III+ Electronic Immobilizer...............2-18
PASS-Key®III Electronic Immobilizer
Operation...................................................2-19
Perchlorate Materials Requirements,
California..................................................... 5-4
Perimeter Lighting...........................................3-18
Phone
Bluetooth
®..................................................3-99
Power
Door Locks.................................................. 2-9
Electrical System.........................................5-99
Lumbar Controls........................................... 1-3
Reduced Engine Light..................................3-44
Retained Accessory.....................................2-22
Seat ............................................................ 1-2
Steering Fluid.............................................5-34
Windows....................................................2-15
Pressure Cap.................................................5-31
Privacy..........................................................7-17
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Unlock...............2-10
R
Radiator Pressure Cap....................................5-31
Radio Frequency Identication (RFID),
Privacy......................................................7-18
Radio(s)........................................................3-83
Radios
Reception.................................................3-112
Setting the Clock.........................................3-82
Theft-Deterrent..........................................3-110
Rear Assist Handle Reading Lamps...................3-18
Rear Door Security Locks................................2-11
Rearview Mirror, Automatic Dimming..................2-35
Rearview Mirrors.............................................2-35
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-11
Recreational Vehicle Towing.............................4-26
Reduced Engine Power Light............................3-44
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing
the Spare Tire.............................................5-79
Removing the Spare Tire and Tools...................5-78
Replacement Bulbs.........................................5-52
Replacement Parts, Maintenance......................6-13
Replacement, Windshield.................................5-53
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Tires (cont.)
If a Tire Goes Flat.......................................5-76
Ination - Tire Pressure................................5-61
Inspection and Rotation................................5-67
Installing the Spare Tire................................5-79
Pressure Monitor Operation...........................5-64
Pressure Monitor System..............................5-62
Removing the Flat Tire.................................5-79
Removing the Spare Tire and Tools...............5-78
Storing a Flat or Spare Tire
and Tools........................................5-84, 5-87
Tire Sidewall Labeling..................................5-55
Tire Terminology and Denitions....................5-58
Uniform Tire Quality Grading.........................5-72
Wheel Alignment and Tire Balance.................5-74
Wheel Replacement.....................................5-74
When It Is Time for New Tires......................5-68
Towing
Recreational Vehicle.....................................4-26
Towing a Trailer..........................................4-28
Your Vehicle...............................................4-26
Traction
Control System (TCS).................................... 4-7
Control System Warning Light.......................3-37
Enhanced Traction System (ETS).................... 4-8
Enhanced Traction System (ETS)
Warning Light..........................................3-37
StabiliTrak
®System....................................... 4-6Transmission
Fluid, Automatic...........................................5-22
Transmission Operation, Automatic....................2-26
Trunk............................................................2-12
Trunk Ajar Light..............................................3-45
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-37
Uniform Tire Quality Grading............................5-72
Universal Home Remote System.......................2-43
Operation...................................................2-43
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-20
Running While Parked..................................2-34
Service Soon Light......................................3-45
Symbols......................................................... iii
Vehicle Data Recording and Privacy..................7-17
Vehicle Identication
Number (VIN).............................................5-98
Service Parts Identication Label...................5-98
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