221
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Communications
Navigation
Mobility
It may not be possible to establish a telephone
connection using the mobile phone while a con-
nection is being estab lished to BMW Assist or
while a call to BMW Assist is already in
progress. If this happens, you must log off the
mobile phone from the vehicle if you wish to
place a call with the mobile phone.
Commissioning
Pairing mobile phone in vehicle
The following prerequisites must be met:
> Suitable mobile phone: the mobile phone is
supported by the full mobile phone prepara-
tion package. Information on this subject is
also provided on the Internet at:
www.bmw.com
> The mobile phone is ready to operate.
> The Bluetooth link on th e vehicle, refer to
page 225, and on the mobile phone is
active.
> Depending on the mobile phone, it may be
necessary to adjust the presets of the
mobile phone, e.g. via the following menu
items:
>Bluetooth activated
> Connection not with confirmation
> Reconnect
> Depending on the mobile phone model, the
setting energy saving mode can, for exam-
ple, result in vehicle failing to detect the
paired mobile phone.
> For pairing, specify any desired number as
the Bluetooth passkey, e.g. 1. This Blue-
tooth passkey is no longer required follow-
ing successful pairing.
> The ignition is switched on.
Only pair the mobile phone with the vehi-
cle stationary, otherwise the passengers
and other road users can be endangered due to
a lack of attentiveness on the part of the
driver. <
Switching on ignition
1.Insert the remote control as far as possible
into the ignition lock.
2. Switch on the ignition by pressing the Start/
Stop button without depressing the brake
pedal.
Preparation via iDrive
iDrive, for operating pr inciple refer to page16.
3. Press the button to open the start
menu.
4. Press the controller to open the menu.
5. Select "Settings" and press the controller.
6. Select "Bluetooth" an d press the controller.
235
Entertainment
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Communications
Navigation
Mobility
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transferred to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center.
After the BMW Assist system has been deacti-
vated, no BMW Assist se rvice will be available.
The BMW Assist system can be reactivated by
a BMW Sports Activity Vehicle Center after
signing a new contract.
Requirements
If the following requirements are met, you can
use BMW Assist:
> The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
> To transmit position data, the vehicle must
be able to determine the current position.
> To activate and update BMW Assist, a GPS
signal must be available.
> You have subscribed to BMW Assist with
your BMW Sports Activity Vehicle Center or
with the BMW Assist Response Center.
Enabling must have been completed.
> BMW Assist is activated, refer to page 240.
Offered services
The following services are available via
BMW Assist:
>Emergency request, refer to page 279:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
> Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center contacts
you and takes further steps to help you.
> Enhanced roadside assistance:
You can call BMW Roadside Assistance
*
should you require help in the event of a
breakdown. If possible, the vehicle and
position data are transmitted in the process.
> BMW Customer Relations:
For information on all aspects of your vehi-
cle, you can be connected to BMW Cus-
tomer Relations.
> BMW TeleServices
*:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW Sports Activity Vehicle
Center either automati cally prior to the due
date or when you request a BMW service
appointment.
> Unlocking and locking the vehicle:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle opened or
closed.
> Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierg e service or information
*
BMW Assist
236
on route planning, traffic conditions, and the
weather. With Critical
Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
Press the SOS button to contact the BMW
Assist Response Center, see below.
You also have access to the BMW Assist con-
cierge service via the Internet.
Characteristics of offered services
The following special aspects apply to the ser-
vices:
>The services offered are country-specific.
> Voice contact is esta blished or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
> The data transferred can, for example, be
the vehicle data, your cu rrent position or the
data of the CBS Cond ition Based Service.
Using services
Contact to the BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2. Press the button for at least 2 seconds.
The BMW Assist Response Center is con-
tacted.
Roadside assistance
iDrive, for operating pr inciple refer to page16.
1. Press the button.
This opens the start menu.
2. Move the controller forward to select
"Communication".
3. Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4. Select "Roadside Assistance" and press
the controller.
If the current position can be determined,
the current vehicle location is displayed.
5. Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you to the BMW Roadside Assistance.
Wheels and tires
256
Run-flat tires
You will recognize run-flat tires by the circular
symbol containing the letters RSC on the side
of the tire.
Run-flat tires consist of partially self-contained
tires and special rims. The sidewall reinforce-
ment ensures that the tire retains some residual
safety in the event of pr essure drop and driving
remains possible to a restricted degree.
To continue driving with a damaged tire:
> With Flat Tire Monitor, refer to Indication of
a flat tire page 101
> With Tire Pressure Monitor, refer to Mes-
sage with low tire inflation pressure
page 103
New wheels and tires
Have new wheels and tires installed only
by your BMW Sports Activity Vehicle
Center or a tire shop that works according to
BMW repair procedures with correspondingly
trained personnel. If this work is not carried out
properly, there is a danger of subsequent dam-
age and related safety ha zards. Make sure that
the new wheels are balanced. <
Retreaded tires
BMW does not recommend that you use
retreaded tires, as driving safety may be
impaired. The causes for this include the possi-
bly different tire casing structures and the often
wide variations in their age, which can result in a
limited service life. <
The right wheels and tires
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount Run-Flat Tires for your own safety. Your
BMW Sports Activity Vehicle Center will be
happy to advise you.
BMW recommends that you use only
wheel and tire combinations that BMW
has tested and approved for your particular
vehicle. Variations in factors such as manufac-
turing tolerances mean that even wheels and
tires with identical offi cial size ratings could
actually have different dimensions than the
approved units – these differences could lead to
body contact, and with it the risk of severe acci-
dents. If non-approved wheels and tires are
used, BMW cannot evaluate their suitability,
and therefore cannot be held liable for driving
safety. <
When changing to larger wheels and tires,
it may be necessary to make changes to
the wheel-well trim piec e, as otherwise road
users could be endangered or the vehicle could
be damaged. Only have th is work carried out by
a BMW Sports Activity Vehicle Center or a
workshop that works in accordance with BMW
guidelines and uses appropriately trained per-
sonnel. <
You can ask your BMW Sp orts Activity Vehicle
Center for the correct wheel/tire combination.
The correct wheel/tire combination also affects
various systems whose function would other-
wise be impaired, e.g. ABS, DSC, xDrive,
Dynamic Performance Control in the BMW X6,
or Flat Tire Monitor.
To maintain good handling and vehicle
response, use only tires of a single tread config-
uration from a single manufacturer. Following
tire damage, have the or iginal wheel and tire
combination remounted on the vehicle as soon
as possible.
Wheels with electronics for
TPM Tire Pressure Monitor
When mounting new tires or changing from
summer to winter tires or vice versa, only use
wheels with TPM electronics, otherwise the
Mobility
265Reference
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Care
Car-care products
For the cleaning and care of your vehicle, BMW
recommends using only products that BMW
has approved for this purpose.
Regular cleaning and care make a significant
contribution to retain ing your BMW's value.
The BMW Sports Activity Vehicle Center will be
happy to consult you on products and services
for the cleaning and care of your BMW.
Genuine BMW Care Products are materi-
als tested, laboratory tested, and tested in
actual use. They offer optimum care and pro-
tection for your vehicle. <
Do not use cleaners that contain alcohol
or solvents; they can damage your vehi-
cle. <
Cleaning agents can contain substances
that are dangerous or pose health risks.
You should therefore heed the warnings and
hazard indications on the packaging. Open the
doors or windows on your vehicle whenever
cleaning the interior. Make sure there is suffi-
cient ventilation in enclosed spaces. Use only
products that are formul ated for vehicle clean-
ing. <
Exterior care
Washing your vehicle
In the winter months, it is especially
important to ensure that the vehicle is
washed on a regular basis. Otherwise, signifi-
cant soiling and road salt can cause damage to
the vehicle.<
After washing the vehicle, apply the
brakes briefly to dry th em. Failure to do so
may lead to a reduction in braking efficiency and
also to corrosion of the brake rotors. <
Car washes
Give preference to cloth car washes.
Before driving into the car wash, make sure that
it is suitable for your BMW. Pay attention to the
following points:
> Dimensions of your vehicle, refer to
page 287.
> If necessary: fold in door mirror, refer to
page 57.
> Maximum permissible tire width.
Preparations for driving into the car wash:
> Deactivate rain sensor
* to prevent
unwanted wiper activation.
> BMW X5: deactivate rear window wiper and
protect it from damage. Take appropriate
protective measures; inquiring with the car
wash operator as needed.
> Remove additional add- on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission with
Steptronic
Before driving into the car wash, observe the
following so that the vehicle is able to roll:
1. Insert the remote cont rol into the ignition
lock, even with comfort access.
2. Shift into transmission position N.
3. Release the parking brake.
4. Deactivate Automatic Hold, refer to
page 68.
5. Switch off the engine.
6. Leave the remote control in the ignition lock
so that the vehicle can roll.
Care
266
Steam cleaners/high-pressure
cleaning jets
When using steam cleaners or high-pres-
sure cleaning jets, make sure to maintain
a sufficient distance and stay below a maximum
temperature of 140 7/60 6.
Insufficient distance or excessive pressure or
temperature can damage pa rts of the vehicle or
can result in water pene tration. Follow the oper-
ating instructions for the high-pressure clean-
ing jets. <
When using high-pressure cleaning jets,
do not remain in one place for a long time
and be sure to maintain a distance of at least
12 in/30 cm from sensors and cameras, e.g.
Park Distance Control sensors or rear view
camera. <
Hand washing
When washing the vehicle by hand, use plenty
of water and car washing shampoo. Clean the
vehicle with gentle pressure using a sponge or a
washing brush.
Before cleaning the windshield, deacti-
vate the rain sensor or switch off the igni-
tion to prevent unwanted wiper operation. <
Follow local guidelines for washing vehi-
cles by hand. <
Headlamps
Do not rub dry and never use abrasives or
strong solvents to clean the covers.
Loosen dirt, e.g. insects, with shampoo or
insect remover and wash away with plenty of
water.
Use a window de-icer to remove accumulated
ice and snow, not a scraper.
Windows
Use a glass cleaner to clean the inside and out-
side surfaces of the windows and the glass sur-
faces of the mirrors.
Do not use quartz-containing cleansers
to clean glass surfaces of the mirrors. <
Wiper blades
Clean with soapy water and replace regularly to
prevent streaking.
The presence of wax and sealant residues
and dirt on the windows leads to streaking
during wiper operation and results in premature
wear on wiper blades as well as interference
with the rain sensor. <
Caring for the vehicle finish
Regular care helps your vehicle retain its value
and protects the paint from the long-term
effects of aggressive substances.
Regionally occurring en vironmental factors can
affect and damage vehicle finish. It is therefore
important to tailor the fr equency and extent of
your car care accordingly.
Immediately remove particularly aggressive
substances such as sp illed fuel, oil, grease,
brake fluid, tree resin, or bird droppings; other-
wise, they may damage your paint.
Repairing paint damage
Repair stone damage or scratches imme-
diately, depending on the severity of the
damage, to prevent the formation of rust. <
BMW recommends having paint damage pro-
fessionally repaired us ing Genuine BMW finish
materials in accordance with factory guidelines.
Waxing
Sealant is required when w a t e r n o l o ng e r b e a ds
on the clean surface of the paint. Use only prod-
ucts that contain carnauba wax or synthetic wax
to seal your finish.
Rubber gaskets
Treat only with water or a rubber care product.
To avoid noise or damage, do not use
products that contain silicone to care for
rubber gaskets. <
Chrome components
Particularly after exposure to road salt, thor-
oughly cleanse parts like the radiator grille, door
handles, or window frames with plenty of water
Replacing components
270
When performing care and maintenance on the
headlamps, please observe the information on
page
266.
For bulbs for which replacement is not
described and for checking and adjusting
headlamp aim, please contact your BMW
Sports Activity Vehicle Center. <
Light-emitting diodes LEDs
Light-emitting diodes installed behind translu-
cent lenses serve as the light source for many of
the controls and displays in your vehicle. These
light-emitting diodes, which operate using a
concept similar to that applied in conventional
lasers, are officially designated as Class 1 light-
emitting diodes.
Do not remove the covers, and never
stare into the unfilter ed light for several
hours, as irritation of the retina could result. <
BMW X5: changing lamps
Xenon light
These bulbs have a very long service life and
the probability of a failure is very low. If one of
these bulbs should nevertheless fail, it is possi-
ble to continue driving with great caution using
the fog lamps, provided traffic laws in your area
do not prohibit this.
Have work on the xenon light unit includ-
ing changing the bulb carried out only by
your BMW Sports Activity Vehicle Center or a
workshop that works according to BMW repair
procedures with correspondingly trained per-
sonnel. Due to the high voltage present in the
system, there is a danger of fatal injuries when
work is carried out improperly.<
Halogen bulbs:
Parking lamps and roadside parking
lamps, daytime driving lamps
35-Watt bulb, H8
The bulb is pressurized. Therefore, wear
safety glasses and protective gloves.
Otherwise there is a danger of injuries if the bulb is accidentally
damaged during replace-
ment. <
1. Turn the cover to the left and remove.
2. Turn the bulbs to the left, pull off the con-
nector and replace.
3. Install in the reverse order.
Turn signals, front
24-Watt bulb, PY24W
1.Unscrew bulb holder with bulb to the left,
refer to arrow, and replace.
2. Install in the reverse order.
Side marker lamps, rear
To replace, please go to a BMW Sports Activity
Vehicle Center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel.
Tail lamps
> Turn signals, brake lamps: 21-watt bulb,
P21W
> Backup lamps and brake force display: 16-
watt bulb, W16W
> Rear lamp: LE D technology.
In case of a defect, please go to a BMW
Giving and receiving assistance
280
replace the contents conc
erned in good time if
necessary.
BMW X5
BMW X6
The first aid kit is stored in the cargo bay,
behind the left side panel.
Roadside Assistance*
The BMW Roadside Assistance offers you
assistance in the event of a breakdown around
the clock, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
With BMW Assist or BMW TeleServices, you
can contact BMW Roadside Assistance for
assistance in the event of a breakdown directly
via iDrive, refer to page 236.
Jump starting
When your battery is discharged, you can use
two jumper cables to start your BMW with
power from the battery in a second vehicle. You can also use the same
method to help start
another vehicle. Use only jumper cables with
fully-insulated clamp handles.
To avoid the risk of po tentially fatal injury,
always avoid all contact with electrical
components while the engine is running. Care-
fully adhere to the following sequence, both to
prevent damage to one or both vehicles, and to
guard against possible personal injuries.<
Preparation
1. Check whether the battery of the other
vehicle has a voltage of 12 Volts and
approximately the same capacitance in Ah.
This information can be found on the bat-
tery.
2. Switch off the engine of the assisting vehi-
cle.
3. Switch off any electrical systems and com-
ponents in both vehicles.
There must not be any contact between
the bodies of the tw o vehicles, otherwise
there is a danger of shorting. <
Connecting jumper cables
To avoid personal injury from sparks, fol-
low this sequence when connecting
jumper cables. <
On your BMW the so-called starting-aid termi-
nal in the engine compar tment acts as the bat-
tery positive terminal, al so refer to the engine
compartment overview on page 259. The cover
cap is marked with +.
1. Fold open the cover of the BMW starting-
aid terminal. To do so, pull the tab.