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BMW Assist
BMW Assist provides you with various services. 
For example, the position data of your vehicle 
can be transferred to the BMW Assist 
Response Center if an emergency request
* has 
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW 
Assist system will be  deactivated by the BMW 
Assist Response Center without you having to 
visit a BMW Sports Activity Vehicle Center. 
After the BMW Assist system has been deacti-
vated, no BMW Assist se rvice will be available. 
The BMW Assist system can be reactivated by 
a BMW Sports Activity Vehicle Center after 
signing a new contract.
Requirements
If the following requirements are met, you can 
use BMW Assist:
> The installed BMW Assist system is logged 
in on a wireless communications network. 
This network must be capable of transmit-
ting the services.
> To transmit position data, the vehicle must 
be able to determine the current position.
> To activate and update BMW Assist, a GPS 
signal must be available.
> You have subscribed to BMW Assist with 
your BMW Sports Activity Vehicle Center or 
with the BMW Assist Response Center. 
Enabling must have been completed.
> BMW Assist is activated, refer to page 240.
Offered services
The following services are available via 
BMW Assist:
>Emergency request, refer to page 279: 
When you press the SOS button, a connec-
tion is established to the BMW Assist 
Response Center. The BMW Assist 
Response Center contacts you and takes 
further steps to help you.
> Automatic collision notification:
Under certain conditions, a connection is 
established to the BMW Assist Response 
Center after a serious accident. If possible, 
the BMW Assist Response Center contacts 
you and takes further steps to help you.
> Enhanced roadside assistance: 
You can call BMW Roadside Assistance
* 
should you require help in the event of a 
breakdown. If possible, the vehicle and 
position data are transmitted in the process.
> BMW Customer Relations: 
For information on all  aspects of your vehi-
cle, you can be connected to BMW Cus-
tomer Relations.
> BMW TeleServices
*: 
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW Sports Activity Vehicle 
Center either automati cally prior to the due 
date or when you request a BMW service 
appointment.
> Unlocking and locking the vehicle: 
Inform the BMW Assist Response Center, 
e.g. if your remote control is not available 
and you want to have the vehicle opened or 
closed.
> Stolen vehicle recovery: 
After your vehicle has been reported to the 
police as stolen, the BMW Assist Response 
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierg e service or information 
* 

 239
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Concierge service*
When you call the BMW Assist concierge ser-
vice, you can, for example, obtain information 
on current events, filling stations or hotels and 
have their phone numbers and addresses 
transmitted. Many ho tels can be booked 
directly through the BMW concierge service.
The concierge service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1. Press the  button.
This opens the start menu.
2. Move the controller forward to select 
"Communication".
3. Change to upper field if necessary. Turn the 
controller until "BMW Assist" is selected 
and press the controller.
4. Select "Concierge" an d press the control-
ler.
5. Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect 
you with a BMW Assist concierge.
Displaying tr ansferred data
Select the received me ssage if necessary and 
press the controller.
Dialing a phone number or transferring 
an address for destination guidance
1. Select "Options" and press the controller.
2. Select a menu item:
> With "Call" you can  establish a telephone 
connection. A prerequisite for this is that 
your Bluetooth mobile phone has been 
paired in the vehicle.
> Press "Select as destination" to transfer the 
address to the navigation system for desti-
nation guidance.
Customizing BMW Assist
Displaying and updating services
You will be notified of  any changes in the ser-
vices offered by BMW Assist. In this case you 
should update the service functions.
1. Press the  button.
This opens the start menu.
2. Press the controller to open the  menu. 

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Engine compartment
BMW X5
1Filler neck for washer  fluid of the headlamp 
and windshield cleaning systems, refer to 
page 75
2 Starting-aid terminal, refer to page 280
3 Expansion tank for coolant, refer to 
page 262
4 Filler neck for engine  oil, refer to Adding 
engine oil on page 261 

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5.Change to upper field if necessary. Turn the 
controller until "Service requirements" is 
selected and press the controller.
6. Change to the second field from the top if 
necessary. Turn the controller until "Engine 
oil level" is selected and press the control-
ler. The oil level is displayed.
Possible messages
>"Engine oil level O.K."
> "No measurement available: Updating 
engine oil level measurement...": 
Engine oil level is  being measured. This 
process can take approx. 3 minutes when 
stopped on a level surface and approx. 
5 minutes while driving.
> "Oil level at the minimum! Refill with 1 quart 
of engine oil.": 
Add 1 US quart/liter of engine oil at the next 
opportunity.
If the oil level displayed is below mini-
mum, add engine oil immediately. 
Failure to do so may lead to engine dam-
age. <
> "Engine oil level too high":
Have the vehicle  checked immedi-
ately, otherwise engine damage may 
result if too much  oil has been added. <
> "Please observe recalc ulated service inter-
val for engine oil": 
Do not add engine oil.  Before continuing to 
drive, note the recalculated remaining mile-
age until the next oil ch ange service, refer to 
Service requirements on page 82. Have the 
system checked as soon as possible.
Adding engine oil
BMW X5
BMW X6
Do not add 1 US quart/liter of oil until a corre-
sponding message is shown on the Control Dis-
play.
Add oil within the next 125 miles/200 km, 
otherwise the engine could be dam-
aged. <
Continuous exposure to used oil has 
caused cancer in laboratory testing. 
For this reason, any skin areas that come into 
contact with oil should  be thoroughly washed 
with soap and water.
K e e p  o i l ,  g r e a s e  e t c .  o u t  o f  r e a c h  o f  c h i l d r e n  a n d  
observe the warnings on the containers to pre-
vent health risks. <
Oil change
Only have an oil change  carried out by a BMW 
Sports Activity Vehicle  Center or a workshop 
that works in accordance with BMW guidelines 
and uses appropriately trained personnel. 

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Maintenance
BMW maintenance system
The BMW maintenance system supports the 
preservation of the traffic and operating safety 
of your BMW. The service schedule also 
includes operations related to the vehicle's 
comfort and convenience features, such as 
replacement of the filters for the inside air. 
The ultimate objective is to ensure economical 
maintenance by providing the ideal service for 
your vehicle.
Should the day come when you decide to sell 
your BMW, a complete  dealer service history 
will prove to be an asset of inestimable value.
CBS Condition Based Service
Sensors and special algo rithms take the differ-
ent driving conditions of your BMW into 
account. Condition Based Service uses this to 
determine the current  and future service 
requirements. By letting you define a service 
and maintenance regimen  that reflects your 
own individual requirements, the system builds 
the basis for trouble-free driving.
You can set the Contro l Display to show 
remaining distances and times of selected 
maintenance intervals and legally mandated 
deadlines, refer to page 82:
> Engine oil
> Brake pads, front and rear separately
> Brake fluid
> Vehicle check >
Legally mandated inspections depending 
on local regulations
Service data in remote control
Your vehicle stores the information required for 
maintenance continuously  in the remote con-
trol during driving. After accessing the data 
stored in the remote co ntrol, your BMW Service 
Advisor can suggest precisely the right array of 
service procedures for yo ur own individual vehi-
cle. You should therefore hand over the remote 
control you last used to drive to the BMW Ser-
vice Advisor when you take your vehicle in for 
service.
Make sure the date is  set correctly, refer 
to page 89, otherwise the effectiveness 
of CBS Condition Based Service is not 
ensured. <
Service and Warranty Information 
Booklet for US models and 
Warranty and Service Guide Booklet 
for Canadian models
Please consult your Service and Warranty Infor-
mation Booklet for US models and Warranty 
and Service Guide Booklet for Canadian models 
for additional information on service require-
ments.
BMW recommends that  you have service 
and repair operations performed at your 
BMW Sports Activity Vehicle Center. 
Take the time to ensure  that these service pro-
cedures are confirmed by  entries in your vehi-
cle's Service and Warranty Information Booklet 
for US models and Warranty and Service Guide 
Booklet for Canadian models. These entries 
verify that your vehicle has received the speci-
fied regular maintenance.< 

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Replacing components
Onboard toolkit
The onboard toolkit is located in the cargo bay 
under the floor panel.
Replacing wiper blades
Front
1. Fold down the wiper arm.
2. Swing the wiper blade upward.
3. Remove the wiper blade toward the wind-
shield, refer to arrow.
BMW X5: rear
1.Lift off the wiper arm completely and pull off 
the wiper blade, refer to arrow.
2. Mount the new wiper blade and press on 
until it is heard to engage.
Lamps and bulbs
Lamps and bulbs make an essential contribu-
tion to vehicle safety. You must be duly diligent 
in replacing them. BMW recommends having 
your BMW Sports Activity Vehicle Center per-
form any work that you do  not feel competent to 
perform yourself or that is not described here.
Never touch the glass  of new bulbs with 
your bare fingers, as even minute 
amounts of contamination will burn into the 
bulb's surface and reduce  its service life. Use a 
clean cloth, napkin, etc.,  or hold the bulb by its 
metal socket. <
A replacement bulb set is available from your 
BMW Sports Activity Vehicle Center.
Only replace bulbs when cool, as other-
wise you may be burned. <
Whenever you perform any work on the 
electrical system, turn off the systems/
consumers involved to  prevent short circuits 
from occurring. To avoid possible injury or 
equipment damage when replacing bulbs, 
observe any instructions  provided by the bulb 
manufacturer. < 

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the fog lamps, provided traffic laws in your area 
do not prohibit this.
Have work on the xenon light unit includ-
ing changing the bulb  carried out only by 
your BMW Sports Activity Vehicle Center or a 
workshop that works according to BMW repair 
procedures with corres pondingly trained per-
sonnel. Due to the high voltage present in the 
system, there is a danger of fatal injuries when 
work is carried out improperly. <
Parking lamps and roadside parking 
lamps, daytime driving lamps
35-Watt bulb, H8
The bulb is pressurized. Therefore, wear 
safety glasses and protective gloves. 
Otherwise there is a dang er of injuries if the 
bulb is accidentally  damaged during replace-
ment. <
1. Turn the cover to th e left and remove.
2. Left side of vehicle:
Rotate the bulb holder to the right, refer to 
arrow, and remove.
Right side of vehicle:
Rotate the bulb hold er to the left and 
remove.
3. Disconnect plug and replace bulb. 4.
Install in the reverse order.
Side marker lamps
5-Watt bulb, WY5W XLL
1.Rotate the bulb hold er to the left and 
remove.
2. Pull the bulb out of the bulb holder and 
replace.
3. Install in the reverse order.
Turn signals, front
24-Watt bulb, PY24W
1.Rotate bulb holder to the left and remove it 
along with the bulb.
2. Rotate the bulb to th e right along with the 
socket and replace.
3. Install in the reverse order.
Tail lamps
>Turn signal, backup lamps: 21-watt bulb, 
H21W
> Brake lamps, brake force display: 21-watt 
bulb, P21W
> Rear lamp: LED technology. 
In case of a defect, please go to a BMW 
Sports Activity Vehicle Center or a work- 

Replacing components
278
Vehicle Center or bring them to a collection 
point. Maintain the battery
 in an upright position 
for transport and storage. Always restrain the 
battery to prevent it from tipping over during 
transport. <
Power failure
Following a temporary power failure, e.g. due to 
a discharged battery, the use of some equip-
ment will be restricted,  requiring its reinitializa-
tion. In the same way, individual settings are lost 
and must be updated again:
> Seat, mirror and steering wheel memory
The positions must be stored again, refer to 
page 50.
> Time and Date 
The values must be updated again, refer to 
pages 88, 89.
> Radio 
Radio stations must be stored again, refer 
to page 180.
> Navigation system 
You must wait until the system becomes 
functional again, refer to page 170.
> Glass sunroof/panorama glass sunroof
It may only be possible to raise the glass 
sunroof/panorama gl ass sunroof The sys-
tem must be initialized, refer to page 46.
> Digital compass
The system must be calibrated, refer to 
page 126.
Before removing the vehicle from stor-
age, consult your BMW Sports Activity 
Vehicle Center. <
Fuses
Never attempt to repair a blown fuse and 
do not replace a defective fuse with a sub-
stitute of another color  or amperage rating, as 
this could lead to a circ uit overload, ultimately 
resulting in a fire in the vehicle. <
Spare fuses, a pair of plastic tweezers and infor-
mation on the fuse assi gnment are located near 
the fuses in the cargo bay.
In interior
The fuses are located in the front passenger 
footwell on the undersid e of the instrument 
cluster.
1. Unscrew screws, refer to arrows, of footwell 
trim panel.
2. Lay the trim panel in the footwell.
3. Unscrew the screw, arrow 1, and fold down 
the fuse carrier, arrow 2.
4. Replace the fuse concerned.
5. Installation is carrie d out in the reverse 
order of removal. Ensure correct and secure 
attachment of the foot well trim panel in the 
process.
In cargo bay
Open the right-hand side panel in the cargo 
bay.