BMW Assist
186
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."TeleService Diagnosis"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."TeleService Diagnosis"
3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically if the vehicle is
equipped with BMW TeleService.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via wireless transmission. TeleService Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Leave the ignition switched on.
3.Set the parking brake.
4."TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.
1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
A business search can be opened via BMW
Search.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display is
current.
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189
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Settings
Suppressing cookies
1.Open "Options".
2."Suppress cookies"
Suppressing pop-ups
1.Open "Options".
2."Suppress pop-ups"
Suppressing safety warnings
1.Open "Options".
2."Block HTTPS pop-ups"
Activating TeleService*
If the services are not displayed, they may need
to be activated.
1."BMW Assist"
2."Activate TeleService"
Customer Relations
Contact Customer Relations for information on
all aspects of your vehicle.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with BMW Assist or the mobile phone preparation pack-
age, a voice connection is established.
Service Request*
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. Your BMW center will contact you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. The center
will contact you and a service appointment can
be arranged.
You can check when the BMW center was noti-
fied.
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Mobility
209Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW CareProducts have been
material tested, laboratory checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them, otherwise
water can reduce braking efficiency over the
short term and the brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.Do not use high-pressure car washes,
otherwise water may drip into the vehicle
around the windows.<
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
>Dimensions of your vehicle, refer to
page229
>If necessary: fold in the exterior mirrors,
refer to page49
>Maximum permissible tire width
Preparations before driving into an automatic
car wash:
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Remove additional attachments, e.g.
spoiler or telephone antennas, if there is a
possibility that they could be damaged.
M dual clutch transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control, even with conve-
nient access, into the ignition lock.
2.Engage transmission position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets / high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or
water penetration. Follow the operating instruc-
tions of the high-pressure washer.<
When using high-pressure washers, do
not spray against the sensors and cam-
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Mobility
221Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Equipment version with Full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page186.
>Radio readiness is on.
>The BMW Assist system is logged on to a
wireless network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
In vehicles equipped with BMW Assist, you can
establish contact with BMW Roadside Assis-
tance for breakdown assistance directly via
iDrive, refer to page185.
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Short commands for the voice activation system
232
Short commands for the voice activation
system
With short commands you can carry out certain
functions directly, regardless of which menu item is selected. Here are the important short
commands for the voice activation system.
Useful short commands
CD/Multimedia
CD/DVD drive
*
FunctionCommand
Switching on the radio{Radio on}
Opening the music collection{Music collection}
Tone control{Tone}
Opening the settings{Settings}
Opening the computer{Onboard info}
Opening the contacts
*{Contacts}
Displaying the phone book
*{Phonebook}
Opening BMW Assist
*{B M W Assist}
Opening the home address
*{Home address}
Opening destination entry
*{Enter address}
Opening destination guidance
*{Guidance}
FunctionCommand
Playing back a CD{C D on}
Selecting a CD{Select C D}
Selecting a CD and track{C D ... track ...} e.g. CD 3 track 5
Selecting a track{C D track ...} e.g. track 5
Opening the CD and Multimedia menu{C D and multimedia}
CD and DVD{C D and D V D}
CD and DVD changer
*{C D and D V D}
CD and DVD menu{C D and D V D}
Playing back a DVD{D V D on}
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Short commands for the voice activation system
234
AM
Weather Band
Satellite radio
Stored stations
Telephone
FunctionCommand
Calling up AM{A M}
Playing AM{A M on}
Opening manual search{Manual search}
Calling up a frequency{Frequency ... Kilohertz} e.g. frequency
753 kilohertz or 753 kilohertz
FunctionCommand
Calling up the Weather Band{Weather band}
Switching on the Weather Band{Weather band on}
Selecting a Weather Band station{Select a weather channel}
FunctionCommand
Calling up the satellite radio{Satellite radio}
Switching on the satellite radio{Satellite radio on}
Selecting a satellite radio channel{Satellite radio channel ...} e.g. channel 2
FunctionCommand
Opening the stored stations{Presets}
Choosing a stored station{Select preset}
Selecting a stored station{Preset ...} e.g. stored station 2
FunctionCommand
Opening the Telephone menu{Telephone}
Displaying the phone book{Phonebook}
Redialing{Redial}
Displaying accepted calls{Received calls}
Dialing a phone number{Dial number}
Displaying the list of messages{Messages}
Displaying Bluetooth{Bluetooth devices}
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Everything from A - Z
238
Everything from A - Z
Index
"..." Identifies Control Display
texts used to select
individual functions and
refers you to the page where
these texts can be found.
A
ABS Antilock Brake
System82
Acceleration assistant, refer to
Launch Control63
Accident, refer to Sending an
Emergency Request221
Activated-charcoal filter for
automatic climate control99
Adaptive brake light
– brake force display88
Adaptive Head Light93
Additives
– coolant206
Address, entering127,133
Address for navigation
– entering127,133
Adjusting temperature inside
the car, refer to Automatic
climate control97
Adjusting the thigh support43
Adjusting the tone during
audio operation, refer to
Tone control146
Airbags88
– indicator/warning lamp90
– sitting safely42
Air conditioning mode
– automatic climate control97
– ventilation99
Air distribution
– automatic97
Air flow rate98
Airing, refer to Ventilation99
Air pressure, refer to Tire
inflation pressure196Air recirculation, refer to
Recirculated-air mode98
Air supply
– automatic climate control97
– ventilation99
Air vents96
AKI, refer to Fuel
specifications195
Alarm system32
– avoiding unintentional
alarms33
– interior motion sensor33
– switching off an alarm33
– tilt alarm sensor33
Album information for
music163
Albums of music
collection163
All-season tires, refer to
Winter tires200
AM, waveband149
Ambient air, refer to
Recirculated-air mode98
Antenna for mobile phone172
Antifreeze
– coolant206
– washer fluid66
Antilock Brake System
ABS
82
Anti-theft alarm system, refer
to Alarm system32
Anti-theft system27
Approved axle loads, refer to
Weights231
Approved gross vehicle
weight, refer to Weights231
Armrest, refer to Center
armrest105
Arrival time, refer to
Computer70
Ashtray
– front106
– rear107Assistance systems, refer to
Driving stability control
systems82
AUC Automatic recirculated-
air control98
Audio146
– controls146
– switching on/off146
– tone control146
– volume146
Audio device, external105
Automatic
– air distribution97
– air flow rate97
– cruise control66
– headlamp control92
Automatic car washes209
Automatic climate control96
– automatic air distribution97
Automatic curb monitor49
Automatic recirculated-air
control AUC98
Automatic Service
Request189
Automatic transmission with
Steptronic
– towing223
– tow-starting223
AUTO program for automatic
climate control97
AUX-IN port165
Average fuel consumption70
– setting the units71
Avoid highways in
navigation137
Avoiding unintentional
alarms33
Axle loads, refer to
Weights231
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Reference 239
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
B
Backrest contour, refer to
Lumbar support43
Backrests, refer to Seat
adjustment43
Backrest width adjustment44
Back seats
– refer to Rear seats45
Backup lamps
– replacing bulb215
Backup lamps, refer to Tail
lamps215
Bag holder109
Band-aids, refer to First-aid
pouch222
Bar, refer to Towing
methods224
Base plate for telephone or
mobile phone
– refer to Snap-in adapter181
– refer to Snap-in adapter in
the center armrest storage
compartment105
Bass, tone setting146
Battery219
– charging219
– disposal35,219
– jump starting222
– remote control26
– temporary power failure220
Battery for mobile phone181
Battery renewal
– remote control35
– remote control for vehicle35
Being towed224
Belt hand-over48
Belts, refer to Safety belts47
Belt tensioner, refer to Safety
belts47
Beverage holders, refer to
Cup holders106
Blinds, refer to Roller sun
blinds104
Blower, refer to Air flow
rate98
Bluetooth, activating/
deactivating174Bluetooth, refer to separate
Owner's Manual
BMW
– car shampoo211
BMW Assist, activating186
BMW Assist185
BMW center190
BMW Homepage4
BMW Maintenance
System207
BMW Search186
BMW webpage4
Bottle holders, refer to Cup
holders106
Brake assist82
Brake fluid, refer to Service
requirements72
Brake force display88
– bulb change216
Brake lamps
– replacing bulb215
Brake lights
– brake force display88
Brake pads116
– breaking in116
Brake rotors117
– brakes116
– breaking in116
Brakes
– ABS82
– BMW Maintenance
System207
– brake force display88
– breaking in116
– parking brake57
– service requirements72
Brakes, refer to Braking
safely117
Brake system116
– BMW Maintenance
System207
– breaking in116
– disc brakes117
Breakdown services, refer to
Roadside Assistance221
Breaking in the clutch116
Breaking in the differential,
refer to Engine and
differential116Break-in period116
Brightness of the Control
Display79
Bulb changing, refer to Lamps
and bulbs213
Button for starting the engine,
refer to Start/stop button55
Buttons on the steering
wheel11
C
California Proposition 65
warning6
Call
– accepting175
– ending176
– rejecting176
Calling, refer to Phone
numbers, dialing176
Can holders, refer to Cup
holders106
Capacities231
Capacity of the cargo bay231
Car battery, refer to Vehicle
battery219
Car care, refer to Care209
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