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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>In order to activate and update BMW Assist,
a GPS signal must be available.
>You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Activation must be com-
pleted.
>BMW Assist is activated, refer to page206.
Offered services
The following services are available via
BMW Assist:
>Emergency request, refer to page235:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center immediately after a serious acci-
dent. If possible, the BMW Assist Response
Center contacts you and takes further steps
to help you.
>Enhanced roadside assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle data and position data are transmitted
during this time.
>BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
>BMW TeleServices
*:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW center either automati-
cally prior to the due date or when you
request a BMW service appointment.
>Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
weather. With Critical Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
Press the SOS button to contact the BMW
Assist Response Center, see below.
You also have access to the BMW Assist con-
cierge service via the Internet.
*
205
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directly through the BMW Assist concierge ser-
vice.
The concierge service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with a BMW Assist concierge.
Displaying transmitted data
Select the received message if necessary and
press the controller.
Dialing a phone number or transferring
an address for destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>Press "Call" to make a telephone call. A pre-
requisite for this is that your Bluetooth
mobile phone has been paired with the
vehicle.
>Press "Select as destination" to transfer the
address to the navigation system for desti-
nation guidance.
Updating BMW Assist
Displaying and updating services
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case you
should update the service functions.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
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Engine compartment
1Filler spout for engine oil, refer to Adding
engine oil
2Starting-aid terminal, refer to page236
3Filler neck for washer fluid of the headlamp
and windshield cleaning systems, refer to
page67
4Expansion tank for coolant, refer to
page223
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Adding engine oil
Do not add 1 US quart/liter of oil until a corre-
sponding message is shown on the Control Dis-
play.
Add oil within the next 125 miles/200 km,
otherwise the engine could be dam-
aged.<
Continuous exposure to used oil has
caused cancer in laboratory testing.
For this reason, thoroughly wash exposed areas
of skin with soap and water after such work.
K e e p o i l , g r e a s e e t c . o u t o f r e a c h o f c h i l d r e n a n d
observe the warnings on the containers to pre-
vent health risks.<
Oil change
Have oil changed only at your BMW center or
at a workshop that works according to BMW
repair procedures with correspondingly trained
personnel.
Approved engine oils
The quality of the engine oil selected has critical
significance for the operation and service life of
an engine. BMW continuously approves spe-
cific oils after confirming their suitability for use
in its vehicles with extensive testing.
Only use approved BMW High Performance
Synthetic Oil.
If BMW High Performance Synthetic Oil is
unavailable, you can add small quantities of
other synthetic oils between oil changes. Only
use oils of the specification API SM or higher.
Your BMW center will be happy to answer
detailed questions on BMW High Perfor-
mance Synthetic Oil or approved synthetic
oils.
www.bmwusa.com to obtain this information.
Do not use oil additives; under some cir-
cumstances, they can damage your
engine.<
Viscosity grades
Viscosity is a measure of an oil's flow rating and
is specified in SAE grades.
The choice of the right SAE grade is based on
the climatic conditions in the region in which
you normally drive your BMW.
Approved oils belong to the 0W-40, 0W-
30, 5W-40 and 5W-30 SAE grades.<
These oils can be used at all temperatures.
Coolant
Do not open the cooling system when the
engine is hot. Escaping coolant can cause
burns.<
Coolant is composed of equal parts water and a
coolant additive. Not all commercially available
additives are suitable for your BMW. Ask your
BMW center for suitable additives.
Only use suitable additives, otherwise
engine damage may result. The additives
present a health hazard.<
Always observe all applicable environ-
mental laws and regulations when dis-
posing of used coolant additives.<
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Maintenance
BMW Maintenance System
The BMW maintenance system supports the
preservation of the traffic and operating safety
of your BMW. The service schedule also
includes operations related to the vehicle's
comfort and convenience features, such as
replacement of the filters for the inside air.
The ultimate objective is to ensure economical
maintenance by providing the ideal service for
your vehicle.
Should the day come when you decide to sell
your BMW, a complete dealer service history
will prove to be an asset of inestimable value.
CBS Condition Based Service
Sensors and special algorithms take the differ-
ent driving conditions of your BMW into
account. Condition Based Service uses this to
determine the current and future service
requirements. By letting you define a service
and maintenance regimen that reflects your
own individual requirements, the system builds
the basis for trouble-free driving.
You can set the Control Display to show
remaining distances and times of selected
maintenance intervals and legally mandated
deadlines, refer to page79:
>Engine oil
>Brake pads, front and rear separately
>Brake fluid>Vehicle check
>Legally mandated inspections depending
on local regulations
Service data in remote control
Your vehicle stores the information required
maintenance continuously in the remote con-
trol during driving. After accessing the data
stored in the remote control, your BMW Service
Advisor can suggest precisely the right array of
service procedures for your own individual vehi-
cle. You should therefore hand over the remote
control you last used to drive to the BMW Ser-
vice Advisor when you take your vehicle in for
service.
Make sure the date is set correctly, refer
to page85, otherwise the effectiveness
of CBS Condition Based Service is not
ensured.<
Service and Warranty Information
Booklet for US models and
Warranty and Service Guide Booklet
for Canadian models
Please consult your Service and Warranty Infor-
mation Booklet for US models and Warranty
and Service Guide Booklet for Canadian models
for additional information on service require-
ments.
BMW recommends that you have service
and repair operations performed at your
BMW center.
Take the time to ensure that these service pro-
cedures are confirmed by entries in your vehi-
cle's Service and Warranty Information Booklet
for US models and Warranty and Service Guide
Booklet for Canadian models. These entries
verify that your vehicle has received the speci-
fied regular maintenance.<
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Repairing paint damage
Repair stone damage or scratches imme-
diately, depending on the severity of the
damage, to prevent the formation of rust.<
BMW recommends having paint damage pro-
fessionally repaired using Genuine BMW finish
materials in accordance with factory guidelines.
Waxing
Sealant is required when water no longer beads
on the clean surface of the paint. Use only prod-
ucts that contain carnauba wax or synthetic wax
to seal your finish.
Rubber gaskets
Treat only with water or a rubber care product.
To avoid noise or damage, do not use
products that contain silicone to care for
rubber gaskets.<
Chrome components
Particularly after exposure to road salt, thor-
oughly cleanse parts like the radiator grille, door
handles, or window frames with plenty of water
with shampoo added to it. For additional treat-
ment, use chrome polish.
Alloy wheels
Depending on your system, braking can gener-
ate dust, which settles on the light-alloy wheels.
Remove this dust regularly with acid-free wheel
cleaner.
Do not use aggressive, acid-containing,
strongly alkaline, or coarse cleansers and
do not use steam cleaners at temperatures
greater than 60 °C; otherwise you may damage
your vehicle.<
Outside sensors
Sensors outside the vehicle, such as Park
Distance Control sensors or radar sen-
sors, should be kept clean and free of ice to
maintain their full function.<
Interior care
Upholstery materials/cloth-covered
paneling
Clean regularly with a vacuum cleaner in order
to remove surface dirt.
In the event of more serious soiling such as bev-
erage stains, use a soft sponge or a lint-free
microfiber cloth in combination with suitable
interior cleaners. Follow the instructions on the
packaging.
Clean upholstery material over a large
area extending out to the seams. Avoid
intense friction.<
Open Velcro fasteners on pants or other
items of clothing can cause damage to
the seat covering. Make sure that the Velcro
fasteners are closed.<
Leather/leather-covered paneling
The leather used by BMW is a high quality
natural product. Slight patterns in the
grain are part of the typical properties of a natu-
ral leather.<
Dust and dirt from the road chafe in pores and
folds and result in considerable wear and cause
the leather surface to become prematurely brit-
tle. We therefore suggest that you clean the
leather with a dust cloth or vacuum cleaner at
regular intervals.
Particularly with light-colored leather, make
sure to clean it regularly since it has a greater
tendency to become soiled.
Treat the leather twice a year with a leather
lotion since dirt and grease harm the protective
layer of the leather.
Carpets/luggage compartment
Carpeting, floor mats, and luggage compart-
ment rugs and paneling can be cleaned with a
vacuum or in the event of more serious soiling,
cleansed with an interior cleaner.
Floor mats and luggage compartment rugs can
be removed for cleaning. When inserting into
place, make sure that the seat rails do not pro-
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Replacing components
Onboard toolkit
Coupe
Convertible
The onboard tool kit is located in the luggage
compartment under the floor mat.
Replacing wiper blades
1.Fold the wiper arm out and grasp firmly.
2.Press the safety tabs together while sliding
the wiper blade toward the front to disen-
gage it.3.Mount the new wiper blade and slide in until
it is heard to engage.
Lamps and bulbs
Lamps and bulbs make an essential contribu-
tion to vehicle safety. You must be duly diligent
in replacing them. If you are not familiar with the
specified procedures, have the corresponding
work carried out at your BMW center.
Never touch the glass of new bulbs with
your bare fingers, as even minute
amounts of contamination will burn into the
bulb's surface and reduce its service life. Use a
clean cloth, napkin, etc., or hold the bulb by its
metal socket.<
A selection of replacement bulbs is available at
your BMW center.
Whenever you perform any work on the
electrical system, turn off the systems/
consumers involved to prevent short circuits
from occurring. To avoid possible injury or
equipment damage when replacing bulbs,
observe any instructions provided by the bulb
manufacturer.<
For information on how to care for the head-
lamps, please follow the instructions on
page227.
For bulbs for which changing is not
described, and for checking and adjusting
headlamp aim, please contact your BMW cen-
ter.<
Light-emitting diodes LEDs
Light-emitting diodes installed behind translu-
c e n t l e n s e s s e r v e a s t h e l i g h t s o u r c e f o r m a n y o f
the controls and displays in your vehicle. These
light-emitting diodes, which operate using a
concept similar to that applied in conventional
lasers, are officially designated as Class 1 light-
emitting diodes.
Replacing components
234 >Seat, mirror and steering wheel
* memory
The positions must be stored again, refer to
page51.
>Time and date
Must be updated again, refer to page84.
>Radio
Radio stations must be stored again, refer
to page166.
>Navigation system
You must wait until the system becomes
functional again, refer to page134.
>Glass roof, electric
It may not be possible to move the glass
roof. The system must be initialized, refer to
page43.
>Active steering
The system is deactivated and must be
reinitialized, refer to page95. Until then,
larger steering wheel movements are
required.
>Power windows
The pinch prevention system for the power
windows must be reinitialized, refer to
page40.
Talk to your BMW center before placing
the stored vehicle back in service. <
Fuses
Never attempt to repair a blown fuse and
do not replace a defective fuse with a sub-
stitute of another color or amperage rating, as
this could lead to a circuit overload, ultimately
resulting in a fire in the vehicle.<
Spare fuses and a pair of plastic tweezers are
located in the compartment for the onboard tool
kit, refer to page231.
Information on fuse allocation is located below
the bracket for the onboard tool kit, see below.
In glove compartment
1.Press the button on the back in the center of
partition1 and pull out the partition upward,
arrow2.
2.Press the coupling downward, arrow3, and
fold the lid 4 forward.
In cargo bay
Fold the cover under the floor mat upward and
remove the bracket for the onboard tool kit.
Information on fuse allocation1 and additional
fuses2 are provided there.