2009 BMW 650I CONVERTIBLE service

Telephoning
186
Telephoning
The concept
Your BMW is equipped with a full mobile phone
preparation package. After pairing a suitable
mobile phone in the vehicle once, you can oper-
ate the mobile phone via iDrive, with the buttons
on the steering wheel and by voice.
A mobile phone that has been paired once is
automatically detected again with the engine
running or the ignition switched on as soon as
it is in the vehicle interior. The logon data of up
to four mobile phones can be stored simulta-
neously. If several mobile phones are detected
simultaneously, the respective last mobile
phone paired can be operated via the vehicle.
Using a phone in your vehicle
Using snap-in adapter*
The so-called snap-in adapter, a mobile phone
cradle, enables the battery to be charged and
the mobile phone to be connected to the exter-
nal antenna of your vehicle. This ensures
improved network reception and a consistent
voice reproduction quality. Ask your BMW cen-
ter which mobile phones snap-in adapters are
offered for.
For your safety
A car phone makes life more convenient in
many ways, and can even save lives in an emer-
gency. While you should consult your mobile
phone's separate operating instructions for a
detailed description of safety precautions and
information, we request that you direct your
particular attention to the following:
Only make entries when traffic conditions
allow you to do so. Do not hold the mobile
phone in your hand while you are driving; use
the hands-free system instead. If you do not
observe this precaution, your being distracted
can endanger vehicle occupants and other road
users.<
Suitable mobile phones
Ask your BMW center which mobile phones
with a Bluetooth interface are supported by the
mobile phone preparation package or which
mobile phones snap-in adapters are available
for. These mobile phones support the functions
described in this Owner's Manual with a certain
software version. Malfunctions can occur with
other mobile phones.
Care instructions
You can find valuable information on this topic
under Care, starting on page206 and the sepa-
rate operating instructions for the mobile
phone.
Operating options
You can operate the mobile phone* using:
>Buttons on steering wheel, refer to page11
>iDrive, refer to page16
>Voice commands, refer to page197
>Programmable memory buttons, refer to
page22
Avoid operating a mobile phone detected by
the vehicle with the keypad of the mobile
phone, otherwise malfunctions can occur.
Placing phone calls with BMW Assist
system*: BMW Assist calls
You can use the BMW Assist system via the
hands-free unit for BMW Assist calls.
When the status information "BMW Assist" or
"BMW Service" is displayed in "Communica-
tion", only BMW Assist calls are possible.
It may not be possible to establish a telephone
connection using the mobile phone while a con-
nection is being established to BMW Assist or
while a call to BMW Assist is already in
progress. If this happens, you must log off the
*

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Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by dialing
the individual digits and pressing the con-
troller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the digits on the
keypad of the mobile phone.
To delete the last digit:
Move the controller toward the right to
select the arrow and press the control-
ler.4.Select "Dial number" and press the control-
ler.
Alternative:
Press the button on the steering wheel.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
About programmable memory buttons
You can store and request phone numbers
using the programmable memory buttons, refer
to page22.
Ending a call
Press the button on the steering wheel.
Alternative:
1.Select the phone number and press the
controller.

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At a glance
Controls
Driving tips Communications
Navigation
Mobility
6.Select "Dial number" and press the control-
ler.
Dialing a phone number stored in a list
To select an entry and establish a connection:
1.Select "Phone" and press the controller.
2.Select list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting individual entries
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.If applicable, select "Yes" and press the
controller.
The list is deleted.
BMW Contact*
If you are not enabled for BMW Assist, you can
have several service phone numbers displayed:
>BMW Roadside Assistance
* when you
require breakdown assistance
>BMW center, e.g. when you want to make
an appointment for service
>BMW Customer Relations
* for information
on all aspects of your vehicle
If BMW Assist is enabled, refer to page201.

Telephoning
196 You can dial the displayed service phone num-
bers if your mobile phone is paired in the vehi-
cle:
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press
the controller.
5.Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact is established.
Transmitting phone number via tone
dialing method
The tone dialing method is required for access
to network services or for controlling devices,
e.g. remote checking of an answering machine.This function is available when a connection
has been established.
1.Establish connection.
2.With a single drive:
Press the controller.
Select "Keypad" and press the controller.
With two drives:
Move the controller backwards until the
bottom field is selected.
3.Select the desired character
and press the
controller.
Each character is sent immediately and
confirmed by a tone depending on the
mobile phone model.
Changing between mobile
phone and hands-free system
From mobile phone to hands-free
system*
You can continue calls begun outside the Blue-
tooth range of the vehicle via the hands-free
system when the motor is running or the igni-
tion is switched on. Depending on your mobile
phone, the system automatically changes over
to the hands-free mode.

201
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At a glance
Controls
Driving tips Communications
Navigation
Mobility
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>In order to activate and update BMW Assist,
a GPS signal must be available.
>You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Activation must be com-
pleted.
>BMW Assist is activated, refer to page206.
Offered services
The following services are available via
BMW Assist:
>Emergency request, refer to page235:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center immediately after a serious acci-
dent. If possible, the BMW Assist Response
Center contacts you and takes further steps
to help you.
>Enhanced roadside assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle data and position data are transmitted
during this time.
>BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
>BMW TeleServices
*:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW center either automati-
cally prior to the due date or when you
request a BMW service appointment.
>Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
weather. With Critical Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
Press the SOS button to contact the BMW
Assist Response Center, see below.
You also have access to the BMW Assist con-
cierge service via the Internet.
*

BMW Assist
202
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The offered services are country-specific.
>Voice contact is established or data are
transmitted, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can, for example, be
the vehicle data, your current position or the
CBS Condition Based Service data.
Using services
Contacting BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
1.Briefly press protective cover to open.
With some vehicle equipment packages or
in the Convertible, the arrangement of the
switches and indicator lamps may differ
somewhat.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center is con-
tacted.
Roadside assistance
iDrive, for operating principle refer to page16.1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Roadside Assistance" and press
the controller.
If the location can be determined, the cur-
rent vehicle position is displayed.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you to the Roadside Assistance of the
BMW Group.

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Driving tips Communications
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Mobility
BMW TeleServices*
Automatic service notification*
The data on the service status of your vehicle or
on required inspections are transmitted auto-
matically prior to the due date. You can check
when the BMW center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service Info" and press the control-
ler.
5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.6.Select "Auto Request" and press the con-
troller.
Manual service notification
You can transmit data regarding your vehicle's
service status to your BMW center when you
wish to arrange a service appointment.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Service Request" and press the
controller.
5.Select "Start service" and press the con-
troller.

BMW Assist
204 The data relevant for service are transmitted.
Your BMW center will contact you to set up an
appointment for service.
Displaying and updating BMW
TeleServices services*
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Enabled TeleServices" and press
the controller.
The enabled BMW TeleServices are dis-
played.
6.Select "Options" and press the controller.7.Select "Update services" and press the
controller.
Contacting BMW Customer Relations
For information on all aspects of your vehicle,
you can contact BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
You will be connected to BMW Customer Rela-
tions by the BMW Assist Response Center.
Concierge service*
When you call the concierge service of BMW
Assist, you can, for example, obtain information
on current events, filling stations or hotels and
have their phone numbers and addresses
transmitted. Many hotels can be booked