
Telephone
176
Dialing the number via iDrive
1."Telephone"
2."Redial"
3.Select the desired entry.
4.The connection is established.
Deleting entries
1.Highlight an entry.
2.Open "Options".
3."Delete entry" or "Delete list"
Saving an entry in the contacts
1.Highlight an entry.
2.Open "Options".
3."Store as new contact" or "Add to existing 
contact"
4.Complete the entries if necessary.
Received calls
The 20 calls that were last received are dis-
played.
1."Telephone"
2."Received calls"
Dialing a number
Select an entry.
The connection is established.
Deleting entries
1.Highlight an entry.
2.Open "Options".
3."Delete entry" or "Delete list".
Saving an entry in the contacts
1.Highlight an entry.
2.Open "Options".
3."Store as new contact" or "Add to existing 
contact"
Switching between mobile 
phone and hands-free system
From mobile phone to hands-free 
system*
You can continue ongoing calls outside of the 
vehicle's Bluetooth range via the hands-free 
system as long as the engine is running or the 
ignition is switched on. Depending on your 
mobile phone, the system automatically 
switches to hands-free mode.
With mobile phones that do not automatically 
switch to hands-free mode:
Depending on the type of mobile phone you are 
using, it may be possible to continue the con-
versation via the hands-free system. Refer to 
the display on your mobile phone and/or your 
mobile phone's operating instructions.
From hands-free system to mobile 
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via 
the mobile phone, depending on your mobile 
phone model. Refer to the display on your 
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth 
link. 

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Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Contacts
You can create and edit contacts. Contacts 
from the mobile phone
* are also displayed. The 
addresses can be used as destinations for nav-
igation and the phone numbers can be dialed.
New contact
1."Contacts"
2."New contact"
3.If the entry fields are still filled with previous 
entries, select "Delete input fields".
4.To fill in the entry fields:
Select the symbol next to the entry field.
5.Enter the text.
Only addresses contained in the nav-
igation data in the vehicle can be 
entered. This ensures that destination guid-
ance is possible for all addresses.<
6."Store contact in vehicle"
Specifying a contact as the home 
address
A contact can be stored as a home address. It is 
placed at the top of "My contacts".1."Contacts"
2."New contact"
3.Fill in the entry fields.
Select the symbol next to the entry field.
4.Open "Options".
5."Store as home address"
If the home address is deleted, only the content 
of the home address entry is deleted and not 
the entry itself.
My contacts
A list of all contacts in the vehicle and on the 
mobile phone
*.
Displaying contacts
"My contacts"
All contacts are listed in alphabetical order. 
Depending on the number of contacts, an A-Z  

Contacts
182 search is offered. A symbol indicates the stor-
age location of the contacts:
Displaying the detailed view
Select the desired contact. 
All fields that have been filled in for that contact 
are displayed.
Selecting a contact as the navigation 
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone may contain 
addresses that do not match the navigation 
data contained in the vehicle and thus cannot 
be used for destination guidance. In this case:
Manually correct the address.
Checking the address as a destination*
An address that is to be used for destination 
guidance must match the navigation data con-
tained in the vehicle. An address that is stored 
on the mobile phone can be matched to the 
navigation data.
1.Select the desired contact.
2.Open "Options".3."Check as destination"
4.Correct and store the address, if necessary.
After an address has been corrected, the con-
tact can be stored in the vehicle. The address is 
not changed on the mobile phone.
Dialing phone numbers
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5.Move the controller to the left.
6."Yes"
If a contact from the mobile phone is edited, the 
changes are not stored on the mobile phone. A 
copy of the entry is stored in the vehicle, and 
only this copy is displayed.
Deleting contacts
Only contacts that are stored in the vehicle are 
deleted. The contacts on the mobile phone 
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts"
SymbolStorage location*
No symbol In the vehicle; the address 
has not been checked as a 
destination.
In the vehicle; the address 
has been checked as a 
destination.
Mobile phone 

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Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
BMW Assist
Concierge service*
When you call the BMW Assist Concierge, you 
can obtain information about, for example, res-
taurants, emergency pharmacy services, gas 
stations or hotels, as well as receive the corre-
sponding telephone numbers and addresses.
You can then dial a phone number directly or 
use an address for destination guidance.
Starting the concierge service
1."BMW Assist"
2."Concierge"
3."Start service"
A voice connection is established to the BMW 
Concierge.
You are connected to an employee of the BMW 
Concierge to obtain the required information. 
You can then have the phone number and 
address sent to you and, for example, use it for 
destination guidance in the navigation system. 
Many hotels can be booked directly through the 
BMW Concierge. When an information mes-
sage is received, a list of the received messages 
is displayed automatically.
Messages
The BMW Concierge messages and MyInfo 
messages from the BMW Assist portal are 
listed here.
1."BMW Assist"
2."Messages"
3.Select the desired message.
Using an address for destination 
guidance
 "Start guidance" or "Insert as dest. in the 
trip"
Dialing a phone number
"Call number in message"
Saving an address
1.Open "Options".
2."Store contact in vehicle"
Answering messages
The message answering function is only avail-
able for MyInfo messages if answers are pre-
defined in the messages.
1.Select the message that you wish to 
respond to.
2.Open "Options".
3.Open "Answer".
4.Select the desired answer.
Deleting messages
1.Select the message to be deleted.
2.Open "Options".
3."Delete message" or "Delete all mes-
sages".
Roadside Assistance
You can call BMW Roadside Assistance* 
should you require help in the event of a break-
down. 

BMW Assist
184
Starting Roadside Assistance
Vehicle not equipped with BMW Assist 
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Dial the number. If a mobile phone
* is 
paired, a connection is established to BMW 
Roadside Assistance.
Vehicle equipped with BMW Assist or 
BMW TeleService
1."BMW Assist"
2.Depending on the equipment, select 
"Roadside Assistance" or "Roadside Assis-
tance".
3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless 
transmission of detailed vehicle data that are 
important for vehicle diagnosis. These data are 
transmitted automatically if the vehicle is 
equipped with BMW TeleService.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via 
wireless transmission. TeleService Help can be 
started after a prompt by Roadside Assistance 
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Leave the ignition switched on.
3.Set the parking brake.
4."TeleService Help"
After completion of TeleService Help, a voice 
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist 
subscription are not displayed, they may need 
to be activated.
1.Make sure that the vehicle can determine its 
current position. Reception is usually best 
when you have an unobstructed view to the 
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another 
menu is opened, activation continues running in 
the background.
BMW Search*
BMW Search provides access to a trade search 
engine.
BMW Search is always displayed across the full 
screen.
Requirements
>The Convenience Plan has been applied 
for.
>The vehicle is located within wireless net-
work coverage. 

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Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
>The date setting on the Control Display is 
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Home"
Loading a new page
1.Open "Options".
2."Update"
Canceling
1.Open "Options".
2."Cancel loading"
Internet*
1."BMW Assist"
2."Internet"
The start page is displayed. The Internet pages 
may not be displayed in the same way as on a 
PC screen. Flash and Java applications cannot 
be displayed.
Using the Internet
Menu bar
A menu bar that offers functions for using the 
Internet is displayed. To activate the menu bar, 
move the controller to the left until the cursor is 
located in the menu bar.
SymbolFunction
Activate the mouse cursor
Open the start page
Refresh
Cancel
Back
Enter a URL 

BMW Assist
186
Navigating with the mouse pointer
1.Select the  symbol.
2.Use the mouse pointer to navigate on the 
page.
>To move the mouse pointer: move the 
controller in the required direction
>To select an element: press the control-
ler
>To scroll: turn the controller
Status display
A symbol at the top left of the screen shows the 
following statuses.
Entering an Internet address
1."Enter URL"
2.Individually select the letters and characters 
of the desired address.
3.Select "OK".
Bookmarks/favorites
Adding a bookmark
The page currently being displayed is stored as 
a bookmark.
1.Select the  symbol.
2."Add to bookmarks"
Selecting a bookmark
1.Select the  symbol.
2.Select the desired bookmark.
Deleting a bookmark
1.Select the  symbol.
2.Open "Options".
3."Delete bookmark" or "Delete all book-
marks"
Defining a bookmark as the start page
1.Select the  symbol.
2.Open "Options".
3."Set as home URL" Bookmarks/favorites
Zoom
Leave the browser
SymbolFunction
No connection possible
Data transfer
Secure connection 

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Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Settings
Suppressing cookies
1.Open "Options".
2."Suppress cookies"
Suppressing pop-ups
1.Open "Options".
2."Suppress pop-ups"
Suppressing safety warnings
1.Open "Options".
2."Block HTTPS pop-ups"
Activating TeleService*
If the services are not displayed, they may need 
to be activated.
1."BMW Assist"
2."Activate TeleService"
Customer Relations
Contact Customer Relations for information on 
all aspects of your vehicle.
Vehicle equipped with BMW Assist or 
TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer 
Relations.
Vehicle not equipped with BMW Assist 
or TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with BMW Assist or the mobile phone preparation pack-
age, a voice connection is established.
Service Request*
You can send a request to your BMW center to 
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service 
Request. Your BMW center will contact you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"
Automatic Service Request*
The TeleService data necessary for servicing 
the vehicle are automatically sent to your BMW 
center prior to the service deadline. The center 
will contact you and a service appointment can 
be arranged.
You can check when the BMW center was noti-
fied.