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>Call on hold: indicated by a green handset
To switch to the call on hold, select this hand-
set.
Establishing a conference call
Two calls can be connected to a single tele-
phone conference call.
1.Establish two calls.
2."Conference call"
When terminating a conference call, both calls
are ended.
Phone book
The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
1."Telephone"
2."Phone book"All contacts with a phone number are displayed.
A symbol indicates the storage location of the
contacts.Calling a contact
1.Select the desired contact.
A connection is established immediately if
calling contacts with one phone number.
For contacts with several phone numbers:
2.Select the desired phone number.
The connection is established.
Editing a contact
The entries in the contacts can be changed.
When a contact from the mobile phone is
changed, the changes are not stored on the
mobile phone. A copy of the entry is stored in
the vehicle.
1.Highlight the contact.
2.Open "Options".
3."Edit entry"
The contact can be edited.
Redialing
The ten phone numbers dialed last are stored.
SymbolStorage location*
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a
destination.
Mobile phone
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Depending on the type of mobile phone you are
using, it may occur that calls are switched from
the hands-free system to the mobile phone if
reception of the wireless network is poor.
Operation by voice
commands*
The concept
You can operate your mobile phone without
having to take a hand off the steering wheel.
During your entries, you will be guided in many
cases by announcements or questions.
The same prerequisites apply as for operation
via iDrive, refer to page173.
Saying commands
Activating the system
1.Briefly press the button on the steering
wheel.
A sound signal indicates that you can say
commands.
2.Say the command.
Ending/canceling operation by voice
commands
Press the button on the steering wheel
or
In dialogs where text, e.g. a name, rather than a
command is spoken, canceling is only possible
using the button on the steering wheel.
Having the possible commands read
aloud
The system recognizes specific commands
that must be pronounced exactly word for word.
You can have the possible commands for any
function read aloud to you:
Using alternative commands
Often there is more than a single command to
run a function, e.g.:
Digits from zero to nine are recognized.
You can say each digit individually or group
them into a sequence to accelerate the input.
Example: dialing phone numbers
Start the dialog:
Press the button on the steering wheel.
Adjusting the volume of the
instructions
You can adjust the volume for the instructions
from the system:
{Cancel}.
{Voice commands}.
{Dial number} or {Name}.
You sayVoice control response
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on your equipment version:
{{123 456 7890. Continue ?}}
{Dialing}{{Dialing number}}
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Selecting an entry
The connection to the phone number of the
selected entry is established.
Redialing
To redial the phone number dialed last:
Notes
Important for voice commands
For voice commands, bear in mind the follow-
ing:
>Pronounce the commands smoothly and at
normal volume, avoiding excessive empha-
ses and pauses.
>Keep the doors, windows and glass roof
closed to prevent interference from outside
noise.
>Avoid ambient noise in the vehicle while
speaking.
Inserting/removing the snap-
in adapter
1.Press button1 and remove the cover.2.Insert the snap-in adapter at the front and
press it downward until it engages.
To remove the snap-in adapter:
Press button 1.
Inserting mobile phone
1.If applicable, remove the protective cap
from the mobile phone's antenna connector
so that the mobile phone can engage in the
snap-in adapter.
2.With its buttons facing upward, slide the
mobile phone up towards the electrical con-
tact points and press it downward until it
engages.
The mobile phone's battery is charged as soon
as the vehicle is in radio readiness or the steer-
ing is unlocked. 1.{Dial name}.
The dialog for dialing an entry is
opened.
2.Say the name when prompted.
3.Confirm the query with {Yes}.
{Redial}
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Contacts
You can create and edit contacts. Contacts
from the mobile phone
* are also displayed. The
addresses can be used as destinations for nav-
igation and the phone numbers can be dialed.
New contact
1."Contacts"
2."New contact"
3.If the entry fields are still filled with previous
entries, select "Delete input fields".
4.To fill in the entry fields:
Select the symbol next to the entry field.
5.Enter the text.
Only addresses contained in the nav-
igation data in the vehicle can be
entered. This ensures that destination guid-
ance is possible for all addresses.<
6."Store contact in vehicle"
Specifying a contact as the home
address
A contact can be stored as a home address. It is
placed at the top of "My contacts".1."Contacts"
2."New contact"
3.Fill in the entry fields.
Select the symbol next to the entry field.
4.Open "Options".
5."Store as home address"
If the home address is deleted, only the content
of the home address entry is deleted and not
the entry itself.
My contacts
A list of all contacts in the vehicle and on the
mobile phone
*.
Displaying contacts
"My contacts"
All contacts are listed in alphabetical order.
Depending on the number of contacts, an A-Z
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BMW Assist
Concierge service*
When you call the BMW Assist Concierge, you
can obtain information about, for example, res-
taurants, emergency pharmacy services, gas
stations or hotels, as well as receive the corre-
sponding telephone numbers and addresses.
You can then dial a phone number directly or
use an address for destination guidance.
Starting the concierge service
1."BMW Assist"
2."Concierge"
3."Start service"
A voice connection is established to the BMW
Concierge.
You are connected to an employee of the BMW
Concierge to obtain the required information.
You can then have the phone number and
address sent to you and, for example, use it for
destination guidance in the navigation system.
Many hotels can be booked directly through the
BMW Concierge. When an information mes-
sage is received, a list of the received messages
is displayed automatically.
Messages
The BMW Concierge messages and MyInfo
messages from the BMW Assist portal are
listed here.
1."BMW Assist"
2."Messages"
3.Select the desired message.
Using an address for destination
guidance
"Start guidance" or "Insert as dest. in the
trip"
Dialing a phone number
"Call number in message"
Saving an address
1.Open "Options".
2."Store contact in vehicle"
Answering messages
The message answering function is only avail-
able for MyInfo messages if answers are pre-
defined in the messages.
1.Select the message that you wish to
respond to.
2.Open "Options".
3.Open "Answer".
4.Select the desired answer.
Deleting messages
1.Select the message to be deleted.
2.Open "Options".
3."Delete message" or "Delete all mes-
sages".
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
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>The date setting on the Control Display is
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Home"
Loading a new page
1.Open "Options".
2."Update"
Canceling
1.Open "Options".
2."Cancel loading"
Internet*
1."BMW Assist"
2."Internet"
The start page is displayed. The Internet pages
may not be displayed in the same way as on a
PC screen. Flash and Java applications cannot
be displayed.
Using the Internet
Menu bar
A menu bar that offers functions for using the
Internet is displayed. To activate the menu bar,
move the controller to the left until the cursor is
located in the menu bar.
SymbolFunction
Activate the mouse cursor
Open the start page
Refresh
Cancel
Back
Enter a URL
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Settings
Suppressing cookies
1.Open "Options".
2."Suppress cookies"
Suppressing pop-ups
1.Open "Options".
2."Suppress pop-ups"
Suppressing safety warnings
1.Open "Options".
2."Block HTTPS pop-ups"
Activating TeleService*
If the services are not displayed, they may need
to be activated.
1."BMW Assist"
2."Activate TeleService"
Customer Relations
Contact Customer Relations for information on
all aspects of your vehicle.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with BMW Assist or the mobile phone preparation pack-
age, a voice connection is established.
Service Request*
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. Your BMW center will contact you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. The center
will contact you and a service appointment can
be arranged.
You can check when the BMW center was noti-
fied.
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