2009 BMW 328I XDRIVE CONVERTIBLE phone

BMW Assist
184
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Dial the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2.Depending on the equipment, select
"Roadside Assistance" or "Roadside Assis-
tance".
3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically if the vehicle is
equipped with BMW TeleService.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via
wireless transmission. TeleService Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Leave the ignition switched on.
3.Set the parking brake.
4."TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.
1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search provides access to a trade search
engine.
BMW Search is always displayed across the full
screen.
Requirements
>The Convenience Plan has been applied
for.
>The vehicle is located within wireless net-
work coverage.

187
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Settings
Suppressing cookies
1.Open "Options".
2."Suppress cookies"
Suppressing pop-ups
1.Open "Options".
2."Suppress pop-ups"
Suppressing safety warnings
1.Open "Options".
2."Block HTTPS pop-ups"
Activating TeleService*
If the services are not displayed, they may need
to be activated.
1."BMW Assist"
2."Activate TeleService"
Customer Relations
Contact Customer Relations for information on
all aspects of your vehicle.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with BMW Assist or the mobile phone preparation pack-
age, a voice connection is established.
Service Request*
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. Your BMW center will contact you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. The center
will contact you and a service appointment can
be arranged.
You can check when the BMW center was noti-
fied.

Mobility
213Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW CareProducts have been
material tested, laboratory checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them, otherwise
water can reduce braking efficiency over the
short term and the brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.Do not use high-pressure car washes,
otherwise water may drip into the vehicle
around the windows.<
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
>Dimensions of your vehicle, refer to
page233
>If necessary: fold in the exterior mirrors,
refer to page49
>Maximum permissible tire width
Preparations before driving into an automatic
car wash:
>Unscrew the rod antenna
*.
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Remove additional attachments, e.g.
spoiler or telephone antennas, if there is a
possibility that they could be damaged.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control, even with conve-
nient access, into the ignition lock.
2.Move the selector lever to position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets / high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or
water penetration. Follow the operating instruc-
tions of the high-pressure washer.<

Giving and receiving assistance
224
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Equipment version with full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page184.
>Radio readiness is on.
>The BMW Assist system is logged on to a
wireless network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
In vehicles equipped with BMW Assist, you can
establish contact with BMW Roadside Assis-
tance for breakdown assistance directly via
iDrive, refer to page188.

Short commands for the voice activation system
236
Short commands for the voice activation
system
With short commands you can carry out certain
functions directly, regardless of which menu item is selected. Here are the important short
commands for the voice activation system.
Useful short commands
CD/Multimedia
CD/DVD drive
*
FunctionCommand
Switching on the radio{Radio on}
Opening the music collection{Music collection}
Tone control{Tone}
Selecting the settings{Settings}
Opening the computer{Onboard info}
Opening the contacts
*{Contacts}
Displaying the phone book
*{Phonebook}
Opening BMW Assist
*{B M W Assist}
Opening the home address
*{Home address}
Opening destination entry
*{Enter address}
Opening destination guidance
*{Guidance}
FunctionCommand
Playing back a CD{C D on}
Selecting a CD{Select C D}
Selecting a CD and track{C D ... track ...} e.g. CD 3 track 5
Selecting a track{C D track ...} e.g. track 5
Opening the CD and Multimedia menu{C D and multimedia}
CD and DVD{C D and D V D}
CD and DVD changer
*{C D and D V D}
CD and DVD menu{C D and D V D}
Playing back a DVD{D V D on}

Short commands for the voice activation system
238
AM
Weather Band
Satellite radio
Presets
Telephone
FunctionCommand
Calling up AM{A M}
Playing AM{A M on}
Opening manual search{Manual search}
Calling up a frequency{Frequency ... Kilohertz} e.g. frequency
753 kilohertz or 753 kilohertz
FunctionCommand
Selecting the Weather Band{Weather band}
Switching on the Weather Band{Weather band on}
Selecting a Weather Band station{Select a weather channel}
FunctionCommand
Calling up the satellite radio{Satellite radio}
Switching on the satellite radio{Satellite radio on}
Selecting a satellite radio channel{Satellite radio channel ...} e.g. channel 2
FunctionCommand
Calling up the stored stations{Presets}
Choosing a stored station{Select preset}
Selecting a stored station{Preset ...} e.g. stored station 2
FunctionCommand
Opening the Telephone menu{Telephone}
Displaying the phone book{Phonebook}
Redialing{Redial}
Displaying accepted calls{Received calls}
Dialing a phone number{Dial number}
Displaying the list of messages{Messages}
Displaying Bluetooth{Bluetooth devices}

Everything from A - Z
242
Everything from A - Z
Index
"..." Identifies Control Display
texts used to select
individual functions and
refers you to the page where
these texts can be found.
A
ABS Antilock Brake
System83
ACC, refer to Active cruise
control63
Accident, refer to Sending an
Emergency Request224
Activated-charcoal filter for
automatic climate
control100
Active cruise control63
– indicator lamps66
– malfunction67
– selecting distance65
– sensor66
Active steering89
Adaptive brake light
– brake force display89
Adaptive Head Light94
Additives
– coolant209
Address, entering125,131
Address for navigation
– entering125,131
Adjusting temperature inside
the car, refer to Automatic
climate control98
Adjusting the thigh support43
Adjusting the tone during
audio operation, refer to
Tone control144
Airbags90
– indicator/warning lamp91
– sitting safely42Air conditioning mode
– automatic climate control98
– ventilation100
Air distribution
– automatic98
Air flow rate99
Airing, refer to Ventilation100
Air pressure, refer to Tire
inflation pressure194
Air recirculation, refer to
Recirculated-air mode99
Air supply
– automatic climate control98
– ventilation100
Air vents97
AKI, refer to Fuel
specifications193
Alarm system32
– avoiding unintentional
alarms33
– interior motion sensor33
– switching off an alarm33
– tilt alarm sensor33
Albums of music
collection161
All-season tires, refer to
Winter tires205
All-wheel drive, refer to
xDrive84
AM, waveband147
Ambient air, refer to
Recirculated-air mode99
Antenna for mobile phone170
Antifreeze
– coolant209
– washer fluid61
Antilock Brake System
ABS83
Anti-theft alarm system, refer
to Alarm system32
Anti-theft system27
Approved axle loads, refer to
Weights235Approved gross vehicle
weight, refer to Weights235
Armrest, refer to Center
armrest106
Arrival time, refer to
Computer71
Ashtray
– front108
– rear108
Assistance systems, refer to
Driving stability control
systems83
AUC Automatic recirculated-
air control99
Audio144
– controls144
– switching on/off144
– tone control144
– volume144
Audio device, external106
Automatic
– air distribution98
– air flow rate98
– cruise control61,63
– headlamp control93
Automatic car washes213
Automatic climate control97
– automatic air distribution98
Automatic curb monitor50
Automatic recirculated-air
control AUC99
Automatic Service
Request187
Automatic transmission with
Steptronic57
– interlock57,58
– overriding selector lever
lock59
– shiftlock, refer to Changing
selector lever position58
– sport program58
– towing
226
– tow-starting226

Reference 243
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
AUTO program for automatic
climate control98
AUX-IN
– port106
AUX-IN port163
Average fuel consumption71
– setting the units72
Average speed71
Avoid highways in
navigation135
Avoiding unintentional
alarms33
Axle loads, refer to
Weights235
B
Backrest contour, refer to
Lumbar support44
Backrests, refer to Seat
adjustment43
Backrest width adjustment44
Back seats
– refer to Rear seats45
Backup lamps
– replacing bulb220,221
Backup lamps, refer to Tail
lamps220
Bag holder110
Band-aids, refer to First-aid
pouch225
Bar, refer to Towing
methods227
Base plate for telephone or
mobile phone
– refer to Snap-in adapter179
– refer to Snap-in adapter in
the center armrest storage
compartment106
Bass, tone setting144
Battery222
– charging222
– disposal35,222
– jump starting225
– remote control26
– temporary power failure222
Battery for mobile phone179Battery renewal
– remote control35
– remote control for vehicle35
Being towed227
Belt hand-over49
– pinch protection system49
Belts, refer to Safety belts48
Belt tensioner, refer to Safety
belts48
Beverage holders, refer to
Cup holders107
Blinds, refer to Roller sun
blinds105
Blower, refer to Air flow
rate99
Bluetooth, activating/
deactivating172
Bluetooth, refer to separate
Owner's Manual
BMW
– car shampoo215
BMW Assist, activating184
BMW Assist183
BMW center188
BMW Homepage4
BMW Maintenance
System211
BMW Search184
BMW webpage
4
Bottle holders, refer to Cup
holders107
Brake assist, refer to Dynamic
Brake Control DBC83
Brake fluid, refer to Service
requirements73
Brake force display89
Brake lamps
– brake force display89
– replacing bulb220,221
Brake pads116
– breaking in116
Brake rotors118
– brakes116
– breaking in116Brakes
– ABS83
– BMW Maintenance
System211
– brake force display89
– breaking in116
– parking brake56
– service requirements73
Brakes, refer to Braking
safely118
Brake system116
– BMW Maintenance
System211
– breaking in116
– disc brakes118
Breakdown services, refer to
Roadside Assistance224
Breaking in the clutch116
Breaking in the differential,
refer to Engine and
differential116
Break-in period116
Brightness of Control
Display80
Bulb changing, refer to Lamps
and bulbs218
Button for starting the engine,
refer to Start/stop button55
Buttons on the steering
wheel11
C
California Proposition 65
warning6
Call
– accepting173
– ending174
– rejecting174
Calling, refer to Phone
numbers, dialing174
Can holders, refer to Cup
holders107
Capacities235
Capacity of the cargo bay235
Car battery, refer to Vehicle
battery222
Car care, refer to Care213