2009 BMW 328I COUPE page 55

Giving and receiving assistance
224
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Equipment version with full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page184.
>Radio readiness is on.
>The BMW Assist system is logged on to a
wireless network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
In vehicles equipped with BMW Assist, you can
establish contact with BMW Roadside Assis-
tance for breakdown assistance directly via
iDrive, refer to page188.

Giving and receiving assistance
226
Preparation
1.Check whether the battery of the other
vehicle has a voltage of 12 volts and
approximately the same capacitance in Ah.
This information can be found on the bat-
tery.
2.Switch off the engine of the assisting vehi-
cle.
3.Switch off any consumers in both vehicles.
There must not be any contact between
the bodies of the two vehicles, otherwise
there is a danger of shorting.<
Connecting jumper cables
Connect the jumper cables in the correct
order, so that no sparks which could
cause injury occur.<
Your BMW has a jump-starting connection in
the engine compartment which acts as the bat-
tery's positive terminal, refer also to the Engine
compartment overview on page207. The cap is
marked with +.
1.Pull the cap of the BMW jump-starting con-
nection up to remove.
2.Attach one terminal clamp of the plus/+
jumper cable to the positive terminal of the
battery or a starting-aid terminal of the vehi-
cle providing assistance.
3.Attach the second terminal clamp of the
plus/+ jumper cable to the positive terminal
of the battery or a starting-aid terminal of
the vehicle to be started.
4.Attach one terminal clamp of the minus/–
jumper cable to the negative terminal of the
battery or to an engine or body ground of
the assisting vehicle. Your BMW has a special nut as body ground
or negative pole.
5.Attach the second terminal clamp of the
minus/– jumper cable to the negative termi-
nal of the battery or to the engine or body
ground of the vehicle to be started.
Starting the engine
1.Start the engine of the donor vehicle and
allow it to run for a few minutes at slightly
increased idle speed.
2.Start the engine on the other vehicle in the
usual way.
If the first start attempt is not successful,
wait a few minutes before another attempt
in order to allow the discharged battery to
recharge.
3.Let the engines run for a few minutes.
4.Disconnect the jumper cables by reversing
the above connecting sequence.
If necessary, have the battery checked and
recharged.
Never use spray fluids to start the
engine.<
Tow-starting, towing away
Observe the applicable laws and regula-
tions for tow-starting and towing vehi-
cles.<
Do not transport any passengers other
than the driver in a vehicle that is being
towed.<

Mobility
227Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Using a tow fitting
The screw-in tow fitting must always be carried
in the car. It can be screwed in at the front or
rear of the BMW.
Coupe: it is stored in the onboard tool kit under-
neath the cover on the right-hand side of the
cargo bay, refer to page217.
Convertible: it is stored in the onboard tool kit
underneath the cargo bay floor, refer to
page217.
Use only the tow fitting provided with the
vehicle and screw it all the way in. Use the
tow fitting for towing on paved roads only. Avoid
lateral loading of the tow fitting, e.g. do not lift
the vehicle by the tow fitting. Otherwise the tow
fitting and the vehicle could be damaged.<
Access to screw thread
Release the cover panel in the bumper:
Press on the upper part of the cover panel.
Front
Rear
Being towed
Make sure that the ignition is switched on,
refer to page55, otherwise the low-beam headlamps, tail lamps, turn signal indicators and
windshield wipers may be unavailable.
Power steering assistance is not available when
the engine is not running. Thus, braking and
steering will require increased effort. Active
steering is not active and it will be necessary to
turn the steering wheel further.<
Manual transmission
Gearshift lever in neutral position.
Automatic transmission
Selector lever in position N.
Changing selector lever positions, refer to
page58.
Do not exceed a towing speed of 45 mph
or 70 km/h and a towing distance of
90 miles/150 km, otherwise the automatic
transmission may be damaged.<
Towing methods
Do not lift the vehicle by a tow fitting or
body and chassis parts, otherwise dam-
age may result.<
With a tow bar
The towing vehicle must not be lighter
than the towed vehicle, otherwise it may
be impossible to maintain control.<
The tow fittings used should be on the same
side on both vehicles. Should it prove impossi-
ble to avoid mounting the tow bar at an angle,
please observe the following:
>Clearance and maneuvering capability will
be sharply limited during cornering.
>The tow bar will generate lateral forces if it is
attached offset.
Attach the tow bar to the tow fittings only,
as attaching it to other parts of the vehicle
could result in damage.<
With a tow rope
When starting off in the towing vehicle, make
sure that the tow rope is taut.

Giving and receiving assistance
228 To avoid jerking and the associated
stresses on vehicle components when
towing, always use nylon ropes or nylon straps.
Attach the tow rope to the tow fittings only, as
attaching it to other parts of the vehicle could
result in damage.<
With a tow truck: vehicle without xDrive
Have the BMW transported with a tow truck
with a so-called lift bar or on a flat bed.
Do not tow the vehicle with just the rear axle
raised as this may cause the steering to turn.
With a tow truck: vehicle with xDrive
Do not tow a BMW with xDrive with just
the front or rear axle raised, otherwise the
wheels could lock up and the transfer case
could be damaged.<
Have the BMW transported on a flatbed surface
only.
Tow-starting
Avoid tow-starting the vehicle whenever possi-
ble; instead, jump-start the engine, refer to
page225. Vehicles with a catalytic converter
should only be tow-started when the engine is
cold, vehicles with an automatic transmission
cannot be tow-started at all.1.Switch on hazard warning flashers, comply
with local regulations.
2.Switch on the ignition, refer to page55.
3.Shift into 3rd gear.
4.Have the vehicle tow-started with the clutch
depressed and slowly release the clutch.
After the engine starts, immediately
depress the clutch completely again.
5.Stop at a suitable location, remove the tow
bar or rope and switch off the hazard warn-
ing flashers.
6.Have the vehicle checked.
With xDrive: do not activate Hill Descent
Control HDC when the vehicle is being
tow-started, page84.<

Reference 235
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Weights
Coupe
Convertible
Capacities
328i328i
xDrive335i335i
xDrive
Approved gross weight
>with manual transmission lbs/kg 4,277/1,940 4,508/2,045 4,497/2,040 4,685/2,125
>with automatic transmission lbs/kg4,343/1,970 4,552/2,065 4,508/2,045 4,696/2,130
Load lbs/kg 882/400 882/400 882/400 882/400
Approved front axle load lbs/kg 2,061/935 2,260/1,025 2,172/985 2,326/1,055
Approved rear axle load lbs/kg2,293/1,040 2,326/1,055 2,348/1,065 2,381/1,080
Approved roof load capacity lbs/kg 165/75 165/75 165/75 165/75
Cargo bay capacity cu ft/l 15.5/440 15.5/440 15.2/430 15.2/430
328i335i
Approved gross weight
>with manual transmission lbs/kg 4,674/2,120 4,839/2,195
>with automatic transmission lbs/kg 4,740/2,150 4,861/2,205
Load lbs/kg 838/380 838/380
Approved front axle load lbs/kg 2,105/955 2,227/1,010
Approved rear axle load lbs/kg 2,646/1,200 2,646/1,200
Approved roof load capacity lbs/kg - -
Cargo bay capacity cu ft/l 7.4 - 12.4/210 - 350 7.4 - 12.4/210 - 350
Notes
Fuel tank US gal/liters approx. 16.1/61 Fuel grade: page193
including reserve of US gal/liters approx. 2.1/8.0
Window washer systemFor more details: page61
including headlamp washers US qt/liters approx. 6.3/6.0

Everything from A - Z
242
Everything from A - Z
Index
"..." Identifies Control Display
texts used to select
individual functions and
refers you to the page where
these texts can be found.
A
ABS Antilock Brake
System83
ACC, refer to Active cruise
control63
Accident, refer to Sending an
Emergency Request224
Activated-charcoal filter for
automatic climate
control100
Active cruise control63
– indicator lamps66
– malfunction67
– selecting distance65
– sensor66
Active steering89
Adaptive brake light
– brake force display89
Adaptive Head Light94
Additives
– coolant209
Address, entering125,131
Address for navigation
– entering125,131
Adjusting temperature inside
the car, refer to Automatic
climate control98
Adjusting the thigh support43
Adjusting the tone during
audio operation, refer to
Tone control144
Airbags90
– indicator/warning lamp91
– sitting safely42Air conditioning mode
– automatic climate control98
– ventilation100
Air distribution
– automatic98
Air flow rate99
Airing, refer to Ventilation100
Air pressure, refer to Tire
inflation pressure194
Air recirculation, refer to
Recirculated-air mode99
Air supply
– automatic climate control98
– ventilation100
Air vents97
AKI, refer to Fuel
specifications193
Alarm system32
– avoiding unintentional
alarms33
– interior motion sensor33
– switching off an alarm33
– tilt alarm sensor33
Albums of music
collection161
All-season tires, refer to
Winter tires205
All-wheel drive, refer to
xDrive84
AM, waveband147
Ambient air, refer to
Recirculated-air mode99
Antenna for mobile phone170
Antifreeze
– coolant209
– washer fluid61
Antilock Brake System
ABS83
Anti-theft alarm system, refer
to Alarm system32
Anti-theft system27
Approved axle loads, refer to
Weights235Approved gross vehicle
weight, refer to Weights235
Armrest, refer to Center
armrest106
Arrival time, refer to
Computer71
Ashtray
– front108
– rear108
Assistance systems, refer to
Driving stability control
systems83
AUC Automatic recirculated-
air control99
Audio144
– controls144
– switching on/off144
– tone control144
– volume144
Audio device, external106
Automatic
– air distribution98
– air flow rate98
– cruise control61,63
– headlamp control93
Automatic car washes213
Automatic climate control97
– automatic air distribution98
Automatic curb monitor50
Automatic recirculated-air
control AUC99
Automatic Service
Request187
Automatic transmission with
Steptronic57
– interlock57,58
– overriding selector lever
lock59
– shiftlock, refer to Changing
selector lever position58
– sport program58
– towing
226
– tow-starting226

Reference 243
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
AUTO program for automatic
climate control98
AUX-IN
– port106
AUX-IN port163
Average fuel consumption71
– setting the units72
Average speed71
Avoid highways in
navigation135
Avoiding unintentional
alarms33
Axle loads, refer to
Weights235
B
Backrest contour, refer to
Lumbar support44
Backrests, refer to Seat
adjustment43
Backrest width adjustment44
Back seats
– refer to Rear seats45
Backup lamps
– replacing bulb220,221
Backup lamps, refer to Tail
lamps220
Bag holder110
Band-aids, refer to First-aid
pouch225
Bar, refer to Towing
methods227
Base plate for telephone or
mobile phone
– refer to Snap-in adapter179
– refer to Snap-in adapter in
the center armrest storage
compartment106
Bass, tone setting144
Battery222
– charging222
– disposal35,222
– jump starting225
– remote control26
– temporary power failure222
Battery for mobile phone179Battery renewal
– remote control35
– remote control for vehicle35
Being towed227
Belt hand-over49
– pinch protection system49
Belts, refer to Safety belts48
Belt tensioner, refer to Safety
belts48
Beverage holders, refer to
Cup holders107
Blinds, refer to Roller sun
blinds105
Blower, refer to Air flow
rate99
Bluetooth, activating/
deactivating172
Bluetooth, refer to separate
Owner's Manual
BMW
– car shampoo215
BMW Assist, activating184
BMW Assist183
BMW center188
BMW Homepage4
BMW Maintenance
System211
BMW Search184
BMW webpage
4
Bottle holders, refer to Cup
holders107
Brake assist, refer to Dynamic
Brake Control DBC83
Brake fluid, refer to Service
requirements73
Brake force display89
Brake lamps
– brake force display89
– replacing bulb220,221
Brake pads116
– breaking in116
Brake rotors118
– brakes116
– breaking in116Brakes
– ABS83
– BMW Maintenance
System211
– brake force display89
– breaking in116
– parking brake56
– service requirements73
Brakes, refer to Braking
safely118
Brake system116
– BMW Maintenance
System211
– breaking in116
– disc brakes118
Breakdown services, refer to
Roadside Assistance224
Breaking in the clutch116
Breaking in the differential,
refer to Engine and
differential116
Break-in period116
Brightness of Control
Display80
Bulb changing, refer to Lamps
and bulbs218
Button for starting the engine,
refer to Start/stop button55
Buttons on the steering
wheel11
C
California Proposition 65
warning6
Call
– accepting173
– ending174
– rejecting174
Calling, refer to Phone
numbers, dialing174
Can holders, refer to Cup
holders107
Capacities235
Capacity of the cargo bay235
Car battery, refer to Vehicle
battery222
Car care, refer to Care213

Everything from A - Z
248 Heating
– mirrors50
– rear window100
– residual heat99
– seats47
– steering wheel51
Heating and ventilation, refer
to Climate97
Heating while at a standstill,
refer to Using residual
heat99
Heavy loads, refer to Stowing
cargo119
Height, refer to
Dimensions233
Height adjustment
– seats43
– steering wheel50
High beams95
– headlamp flasher95
– indicator lamp13
High Definition Radio148
High-pressure
washer213,214
High water, refer to Driving
through water118
Highways, refer to Route
criteria135
Hill Descent Control HDC84
Hills118
Holders for cups107
Homepage BMW4
Hood206
Hooks for shopping bags110
Horn10,11
Hotel function, refer to
Locking or unlocking
separately31
Hot exhaust system117
Hydraulic brake assist, refer to
Dynamic Brake Control
DBC83
Hydroplaning117
I
IBOC, refer to High Definition
Radio148Ice warning, refer to Outside
temperature
warning69
ID3 tag, refer to Information
about the track153
Identification marks
– Run-Flat Tires204
– tire coding202
iDrive16
– adjusting brightness80
– changing language80
– changing settings80
– changing units of measure
and display format72
– controls16
– menu guidance17
– operating principle16
– overview16
– setting the date and time76
– start menu17
– status information19
iDrive operating principle16
Ignition55
– switched off55
– switched on55
Ignition key, refer to Remote
control with integrated
key26
Ignition key position 1, refer to
Radio readiness55
Ignition key position 2, refer to
Ignition on55
Ignition lock55
Imprint2
Indicator and warning
lamps13
– Tire Pressure Monitor
TPM88
Inflation pressure, refer to Tire
inflation pressure194
Inflation pressure monitoring,
refer to Tire Pressure
Monitor TPM86Initializing
– after power failure222
– compass, refer to
Calibrating104
– Flat Tire Monitor FTM85
– glass roof37
– radio, refer to Station,
storing147
– refer to Setting the time and
date76
Installation location
– CD changer156
– navigation DVD drive124
– telephone106
Instructions for navigation
system, refer to Voice
instructions
136
Instrument cluster12
Instrument lighting95
Instrument panel, refer to
Cockpit10
Integrated key26
Integrated universal remote
control102
Interior lamps96
– remote control28
Interior motion sensor33
Interior rearview mirror50
– automatic dimming
feature50
– compass104
Interlock, refer to Disengaging
the remote control57
Intermittent mode of the
wipers60
Intersection, entering,
navigation126
iPod, connecting, refer to
AUX-IN port163
iPod, connecting, refer to
USB-audio interface164
J
Jacking points222
Joystick, refer to iDrive16
Jumpering, refer to Jump
starting225
Jump starting225