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Navigation System137
Coverage Areas
Cities with available real-time in-
car traffic information
The following cities currently have
available real-time traffic information.
In the U.S.
Albany-Schenectady-Troy, NY
Albuquerque, NM
Allentown-Bethlehem, PA
Atlanta, GA
Austin, TX
Baltimore, MD
Birmingham, AL
Boston, MA
Buffalo-Niagara Falls, NY
Charlotte-Gastonia-Rock Hill, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado Springs, CO
Columbus, OH
Dallas-Ft.Worth, TX
Dayton, OH
Denver-Boulder, CO
Detroit, MI
Fresno, CA
Grand Rapids, MI
Greensboro-Winston Sa lem-High Point, NC
Greenville-Spartanburg, SC
Harrisburg-Lebanon-Carlisle, PA
Hartford-New Brita in-Middletown, CT
Houston-Galveston, TX
Indianapolis, IN
Jacksonville, FL
Kansas City, KS Lancaster-York, PA
Las Vegas, NV
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Memphis, TN
Miami-Ft. Lauderdale-Hollywood, FL
Milwaukee-Racine, WI
Minneapolis-St. Paul, MN
Mobile, AL
Naples-Ft. Myers, FL
Nashville, TN
New Orleans, LA
New York, NY
Norfolk-Virginia Beach-Newport News, VA
Oklahoma City, OK
Omaha-Council Bluffs, NE
Orlando, FL
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Portland, OR
Portsmouth-Manchester, NH
Providence-Warwick-Pawtucket, RI
Raleigh-Durham, NC
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco-Oakland, CA
San Jose, CA
Sarasota-Bradenton, FL
Seattle-Tacoma, WA
Spokane, WASt. Louis, MO
Syracuse, NY
Tampa-St. Petersburg-Clearwater, FL
Toledo, OH
Tucson, AZ
Tulsa, OK
Washington, DC
West Palm Beach-Boca Raton, FL
Wilkes Barre-Scranton, PA
Wilmington, DE
In CanadaToronto, ON
Montreal, QB
Vancouver, BC
Coverage may expand to other cities as
traffic information in those cities
becomes available. Fo
r the latest traffic
coverage details for each metropolitan
area, check www.acura.com/
realtimetraffic . This site provides traffic
coverage for each city, a demonstration
video, and FAQs.
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138Navigation System
Operation in Alaska and
Hawaii
Certain functions that rely on a satellite
signal will not work correctly in Alaska
and Hawaii. These functions include but
are not limited to AcuraLink,
NavTraffic, Weather, automatic clock
updates, and time zone adjustments.
Alaska
If the vehicle was purchased in the
lower 48 states and driven to Alaska, the
system cannot display maps. The
message “Vehicle is out of the
database...” will be displayed.
Hawaii
This section describes the differences in
navigation system operation for vehicles
delivered in Hawaii.
XM Radio
Navigation vehicles delivered to Hawaii
are equipped with XM hardware, but XM
broadcasting is not available; therefore
sections of the manual that mention XM
audio, traffic displays, weather
information, and AcuraLink features do
not apply. Vehicles originally delivered
to the U.S. mainland and shipped to
Hawaii also have XM, but will not
function because the XM satellites
(aimed toward the U.S. mainland) are too
far away to obtain reception.
Map Coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unverified” roads or
areas are not applicable. The following
topics do not apply in Hawaii:
Unverified road descriptions (see page
6, 101)
Cautions and pop-up windows related to unverified roads (see page
71)
Setup entries that relate to turning on
or off unverified routing (see
page
102)
When zooming in and out, there is no 350-mile scale for Hawaii Other Map Issues
See the coverage section for a list of
islands with coverage (see page 126)
The map scale “traffic” indicator,
shown beneath the map scale bar,
may show at vehicle start but
disappear later. This is normal.
Freeway Exit information does not exist in Hawaii, so the “Freeway Exit
Info” icon is not shown on the icon
bar.
Coverage Areas
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Navigation System139
Coverage Areas
Address and POI Entry Screens
When in Hawaii, the following
differences occur for map, address, and
POI selection:
It is not possible to enter U.S.
mainland addresses or scroll the map
east to the U.S. mainland.
Selection of the “State” is confined to the state of Hawaii only.
Entry of a destination address or POI on an island other than your current
island may result in a screen caution
message. This is normal because
there are no “ferry” routes between
islands available in the database.
If the “Guidance Prompts” setting on the SETUP screen ( Main Setup ) is
set to normal or maximum, street
names will not be spoken in voice
guidance commands.
Setup Screen Differences
The SETUP screen differences are
minor and are listed below. See the
Setup section (page 91) for additional
information.
Routing and Guidance (Unverified
Area Routing On/Off)
This feature is unavailable. All roads
displayed on the map are verified.
Clock Adjust Screen
There is no daylight savings time for
Hawaii. Auto Daylight , Auto Time
Zone , and DST Selection will not be
shown on the Clock adjustment
screen. To test your adjustment, use the
voice control system, and say “What
time is it?” (see page109).
AcuraLink/Messages
This item is not shown on the Hawaii
SETUP screen ( Other) because XM is
not available.
Traffic & Weather Status
This item is not shown on the Hawaii
SETUP screen ( Other) because XM is
not available.
Information Screen Differences
Messages
The Information screen Messages
feature utilizes XM, and because XM is
not available, it is not shown on the
Hawaii Information screen. In addition,
the “Map menu” item New Messages
will appear grayed out. This is normal.
Vehicle generated AcuraLink messages
may display on the screen; however,
they may be inaccurate and should be
ignored.
Traffic Incidents
This item is not shown on the Hawaii
Information screen because XM is not
available.
Weather Information
This item is not shown on the Hawaii
Information screen because XM is not
available.
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140Navigation System
Roadside Assistance
This selection may not be shown. The
number can be found in the navigation
Owner’s manual (see the Information
screen). Additionally , this number is
listed in the “Auto Service” category in
the Places menu.
Map Legend
The map legend “Traffic” and
“Weather” descriptions may be
available, but do not apply.
Bluetooth® HandsFreeLink®
Operation
When pairing a cell phone to use the
Bluetooth® HandsFreeLink® feature,
you may see a “Phone-Data
Connection” screen. If so, do not
complete this portion of the process.
Shipping a Vehicle To or From
Hawaii
Although the DVD in the vehicle
contains maps for both U.S. mainland
and Hawaii, the dealer must perform the
selection of “U.S. mainland” or
“Hawaii” for you. When the dealer
makes the switch from U.S. mainland to
Hawaii or vice versa, the system clears
all user data. Make sure to record any
personal information that you do not
want to lose. NOTE:
Shipping a vehicle from Hawaii to the
U.S. mainland
If you wish to receive XM audio,
traffic, or weather, you must call XM
and set up an account at (800) 852-
9696.
To begin receiving AcuraLink quick tips, contact Acura Client Services at
(800) 382-2238, and ask them to
activate your AcuraLink unit.
Shipping a vehicle from the U.S.
mainland to Hawaii
If a U.S. mainland -delivered vehicle
is shipped to Hawaii, there is no XM
reception. It is necessary to see your
Hawaii dealer to allow viewing of
local Hawaii maps.
The issues under “operation in Hawaii” above apply.
Coverage Areas
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Navigation System141
Frequently Asked Questions
Map and Features, Voice Oper ation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation sy stem in a safe manner.
The SETUP or INFO screen has “grayed out” items that I
cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page26.
I tried entering an address, but th e city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a major metro area. Try entering the street
first. In rural “unverified” areas or ne
w subdivisions, streets may be missing
or only partially numbered. Try selecting the destin ation directly from the
map. See By Map Input on page45.
When I enter an address, some letters become grayed out. Is
this normal? Yes. As you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the databa se to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addre sses, Previous Destinations,
or the Home Address? This is done in the
SETUP screen ( Other), under “Personal Information.”
See page
93.
I cannot hear the navigation sy stem voice. 1) Ensure that Volume in the SETUP screen ( Main Setup ) is not OFF.
See page
92.
2) Go to “Basic Settings” in the SETUP screen ( Other), and set Voice
Recognition Feedback to ON . See page
99.
The voice control system is ha ving difficulty recognizing my
voice commands. Ensure that the vents are not blowi
ng on the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page
14). Say “Help” at any
screen to see a list of the applicable voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destinati on address, it sounds strange.
What causes this? The basic guidance phrase uses a studio
-recorded voice, but the street name
is pronounced by the system us ing a machine-generated voice.
Consequently, the name may be misp ronounced or sound strange at times.
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142Navigation System
Frequently Asked Questions
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? Verify the following: Th
e nighttime dash brightness control is not set to
maximum, and Map Color in SETUP is set to Black for Night. See
Switching Display Mode Manually on page113.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The
Map Color in SETUP is set to White for Day.
See Switching Display Mode Manually on page113.
Once I press the Display Mode button , the screen no
longer automatically switches between day and night display
modes. Why is this? This is normal. Once you press the
Display Mode button , you are
manually controlling the display mode. Your manual display mode setting is
canceled the next time the vehicle is started.
How can I input my destination using map coordinates? The navigation system was not designed for this. However, you can view
the coordinates of an address by pushing in on the Interface Dial, selecting
Show Icon on Map , and moving the Interface Dial left to select
Current Location . See Map Screen Legend on page55.
How do I change or remove my PIN? Go to “Personal Information” in the SETUP screen (Other ), and select PIN
Number . Select User 1 or User 2 and enter your existing PIN, and then
you have the choice to change or remove the PIN. See page97.
I forgot the PIN for Home, or the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information regarding PINs on page97. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to the HFL, or
if your phone is paired, it is in use
or does not have good coverage; press the HFL BACK button.
Problem
Solution
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Navigation System143
Frequently Asked Questions
Traffic
Problem Solution
My Real-Time Traffic is mi ssing and is not displaying
properly. What is wrong? Verify the following:
Check the traffic icon on the icon bar,
and the icon options for traffic.
Page67 walks you through the verification steps.
Your XM NavTraffic subscription may have expired. Call XM at (800) 852-9696 and verify your account status . If your subscription has lapsed,
you may need to request a “rapid re fresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh. See
page
115 for the status of your subscription.
It is possible that there is a te mporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page
123) .
If the situation persists, see your Acura dealer for assistance.
Real-Time Traffic relies on a satellite signal. It will not work correctly in Hawaii and Alaska.
When I am driving a route on the freeway and Traffic
Rerouting is ON , sometimes the system provides a detour
route. Why is this? The system will provide a detour route
to your destination only if it can find
a considerably faster route than the original one.
While traveling on my route on the freeway, the system has
me exit and take an alternate freeway with unknown flow
speeds or surface st reets. Why is this? Based on freeway c
ongestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether th e alternate route would be faster.
How can I ignore the detour route and return to the original
route? Turn
Traffic Rerouting to OFF in SETUP, under Routing & Guidance
(page
105).
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144Navigation System
Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation does not route me the same way I would go, or
the way some other mapping program displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page52.
The navigation wants to rout e me around potential traffic
problems. How do I stop these pop-up messages? This feature can be turned off. See
Traffic Rerouting on page105.
Why is the street I’m on not shown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page126 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. The GPS antenna (located on the drive
r’s side of the rear shelf) may be
blocked by personal items. For best re ception, remove items from the rear
shelf, such as radar detectors, cell phones, or loose articles.
Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page119.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my dest ination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page101.
The map rotates while I make turns. How ca n I stop this? Select the North-up map orientation by voice, or by selecting “North-up ”
from the Map menu . See Map Orientation on page62.
Sometimes, I cannot select between the North-up and
Heading-up map orienta tions. Why is this? The Heading-up map orient
ation can only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page61.
While driving to my destinati on, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based of your actual spee d to give you a better estimate of
arrival time.
2009 TSX