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QUESTION SOLUTION ANSWER
The "TA" box is ticked. H o w e v e r , c e r t a i n t r a f fi c jams along the route are not indicated in real time.
On starting, it is several minutes before the system begins to receive the t r a f fi c i n f o r m a t i o n . W a i t u n t i l t h e t r a f fi c i n f o r m a t i o n i s b e i n g r e c e i v e d c o r r e c t l y ( d i s p l a y i n g o f t h e t r a f fi c i n f o r m a t i o n s y m b o l s o n t h e m a p ) .
I n c e r t a i n c o u n t r i e s , o n l y m a j o r r o u t e s ( m o t o r w a y s . . . ) a r e l i s t e d f o r t h e t r a f fi c i n f o r m a t i o n .
The time taken to calculate a route sometimes seems longer than usual.
This phenomenon is normal. The system is d e p e n d e n t o n t h e t r a f fi c i n f o r m a t i o n a v a i l a b l e .
T h e p e r f o r m a n c e o f t h e s y s t e m m a y s l o w d o w n t e m p o r a r i l y i f a C D / D V D i s b e i n g c o p i e d o n t o t h e J u k e b o x a t t h e s a m e t i m e a s a r o u t e i s b e i n g calculated.
W a i t u n t i l t h e C D / D V D h a s b e e n c o p i e d o r s t o p the copying before starting the guidance function.
Does the emergency call function work without a S I M c a r d ?
No, as certain national regulations impose the pre sence of a SIM card in order to make an emergency call. Insert a valid SIM card in the slot.
The altitude is not displayed. O n s t a r t i n g , t h e i n i t i a l i s a t i o n o f t h e G P S m a y t a k e u p t o 3 m i n u t e s t o receive more than 4 satellites correctly. Wait until the system has started up completely. C h e c k t h a t t h e r e i s a G P S c o v e r a g e o f a t l e a s t 4 satellites (long press on the SETUP button, t h e n s e l e c t " G P S c o v e r a g e " ) .
D e p e n d i n g o n t h e g e o g r a p h i c a l e n v i r o n m e n t ( t u n n e l . . . ) o r t h e w e a t h e r , t h e c o n d i t i o n s o f r e c e p t i o n o f t h e G P S s i g n a l m a y v a r y . This phenomenon is normal. The system is dependent on the conditions of reception of the G P S s i g n a l .
I receive a speed camera alert for a speed camera which is not on my route.
The speed camera audible warning does not work.
The system announces all speed cameras positioned in a cone located in front of the vehicle. It may detect speed cameras located on nearby or parallel roads.
The audible warning is not active.
The alert volume is set to minimum.
Zoom in on the map to view the exact position of the speed camera.
Activate the audible warning on Navigation Menu, Settings, Set parameters for risk areas.
Increase the volume of the alert when passing a speed camera.
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SOLUTION
There is a long waiting period following the insertion of a CD.
When a new medium is inserted, the system reads a certain amount of d a t a ( d i r e c t o r y , t i t l e , a r t i s t , e t c . ) . T h i s m a y t a k e a f e w s e c o n d s . This phenomenon is normal.
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the equipment may not be visible. - Check that your telephone's Bluetooth function is switched on. - Check that your telephone is visible.
QUESTION ANSWER
The Bluetooth telephone is not compatible with the system. A list of compatible Bluetooth mobile telephones is available from the dealer network.
The system does not play the DVD. The region protection may not be compatible. Insert DVDs which have compatible region protection.
I cannot copy the CD to t h e J u k e b o x . The wrong source is selected. Change the active source to CD.
The CD is copy-protected. It is normal that a protected CD cannot be copied.
The route calculation is not successful. T h e e x c l u s i o n c r i t e r i a m a y c o n fl i c t w i t h t h e c u r r e n t l o c a t i o n ( e x c l u s i o n o f t o l l r o a d s o n a t o l l m o t o r w a y ) . Check the exclusion criteria on the Navigation M e n u ( " R o u t e o p t i o n s " - " A v o i d a n c e c r i t e r i a " ) .
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the t elephone. Increase the volume of the Navidrive 3D, to maximum if required, and increase the volume of the telephone if necessary.
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The system does not receive SMS. The Bluetooth mode does not permit sending of the SMS to the system. Use your SIM card and the internal telephone.
The SIM card used is a twin card. Use the original SIM card to receive the SMS.
I cannot update the h a z a r d o u s l o c a t i o n POIs.
The Navigation Menu - "Update personal POI" is not displayed. Check that the medium used for the update ( S D c a r d o r U S B s t i c k ) i s i n s e r t e d c o r r e c t l y .
An error message is displayed at the end of the procedure. - Start the procedure again in full. - Consult a CITROËN dealer if the problem - Start the procedure again in full. edure
persists. - Check that the data on the MEDIUM is s u p p l i e d b y a n o f fi c i a l p a r t n e r o f C I T R O Ë N .
QUESTION SOLUTION ANSWER
The voice frequencies ( D T M F ) a r e n o t active when I am communicating and I press numbers on the keypad.
The numeric buttons on the keypad are only active for calls if the display is in telephone mode. To activate them, press the MODE button until the telephone is displayed on the screen.
An accident area which does not concern me is displayed on the screen.
T h e a c c i d e n t a r e a s a r e d i s p l a y e d n e a r a p o i n t d e fi n e d o n t h e m a p a n d i n relation to a direction of travel. The alert may be triggered when travelling under a road or near a road which has a speed camera.
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