
Tank
the tank 3.2: 35
Fuel gauge 3.1:
fuel filler flap 3.2: 35
Technic al modifications 3.2:
32
Tether anchors 2.1:68
Tether strap 2.1:
69
Threaded rim ring 3.2: 57
down hooks 3.1:
Tie-dow ns 2.1: 12
Tire pressure 3.2: 68
Tir e pressure monitorin g disp lay
mode ls) 3.2: 65
Warn ing 3.2: 65
T i
re pres sure monitoring sys tem
3.2: 75
Tires and wheels 3.2: 75
Valves 3.2: 75
Tire pressure monitoring system
models) 3.2 : 62
Tires
Repla cing 3.2:
75
life 3.2:72
rating le tter code 3.2: 74 Tire Identification Number 3.2: 74
Tire manufacturing date 3.2: 74
Tire specifications 3.2: 74
Tread
depth 3.2:72
tire pressure 3.2: 68 tire inflation pressure 3.2: 61 Dimensions 3.2: 73
General notes 3.2: 57
Glossary of tire and loading terminology 3.2: 58
New tires
and wheels 3.2: 73 Replaci ng 3.2: 73
ch ai.ns 3.2: 78
Tir e pressure monitoring system 3.2: 75
Tires and vehic le load lim its 3.2: Whee l bolts 3.2: 79
Winter tires 3.2:77
Tir e serv i
ce life 3.2:72
Tool s 3.2:
Torn or fra yed safe ty belts 2.1: 17
Towing 3.2:
General notes 3.2: 103
When can your vehicle not be
t owed? 3.2:
Towing eye 3.2:
See Tire pre ss ure monitoring system
model s)
Warning
light 3.2: 62
Trail er towing 3.2: 15
Anti-theft alarm system 3.2: 18
Brake s 3.2: 15
instructions 3.2 : 16
3.2:
Transporting long items 3.1: 63
Tread Wear Indi cato r
Trunk lid 3.1: 35
See also Rear lid
Turn signa l and high beam lever 3.1:46
Turn signal s 3.1: 46
Warning light 3
.1: 46
u
Underbody sealant 3.2: 27
Unfast ening belts 2.1: 25
Unidirectional tires 3.2:57, 86
tir e qual ity grading 3.2: 76
Unpleasant odor 3.1: 83
Uphol stery
Key word s 13

to sp eak to the
Service Manager or directly to the owner of the
dealer shi p.
It is their business to be concerned about your
s atisfac tio n and goodwill. Since they a rc closest
to the s it u a tion, they are in the best position to
q uick ly resolve any concerns you may have.
satisfaction w ith our product is very tant to us. and we would like to make certain that we have had the opportunity to work w ith you and your deale r to resolve concerns.
If yo
ur concerns no t resolve d to your faction by th e dealer, please contact Volkswagen of Am erica. In c., immediately by ca lling our free number:
Tel.:
CARE 3499 West Hamlin Road Rochester Hill s,
can also contac t u s usin g our Internet dress:
www.vw.com.
Simply clic k on Volkswagen of America,
When yo u call or write , please pro vide the lowing informatio n :
28
address and te lephone number
Vehicle Identification Number
Vehicle type and milea ge
Dealer's n ame and location
Nature of corn p laint or problem
of repair o rders (retain originals for
your records) o r p ertinent documents if you are writing to us
A
Representa tive will gather and carefully re view all fac ts rela ti n g to your quest for assistance. After th is review is CAR E Hep rescntative will in for m yo u of any assistance th a t th e company be able to provid e.
n o te t hat as pan o f o u r co ntinuing elTon
to maintain the h ighest quality of service to our
itor the quality of telephone calls be tween o u r

of Inc. offer fin ancial assista nce pairs or expenses not covered by Volk swage n of America, Inc.'s Limited New Warranties.
In
certain instances. of America,
Inc. may pay for such repairs in acco rdance with the term s of service action campaigns it will of a vice action, tif y yo u by mail and request you bring your ve hicle to you r ne arest authorized dealer for repair free of charge.
I f you have not r
ecently change d yo ur address of In c. has your rent address on file , yo u w ill rece ive notification automatically. If yo u you
m ay no t have rece ived notice concernin g a ti cula r se rvice action. please check with your d
e
aler to determine w hether your vehicle is
of Americ a , Inc. may offe r a ss istance with a repair beyond ran ty on a case-by-case basis. If you believe your vehicle needs re p air not cove re d by w hi ch Volkswagen of America, Inc. should pay for In o r In whol e. please disc uss quest w ith your dealer. If yo u not satisfied
w ith your dealer's decision, please contact
phone or in writin g. Your request s hould provide the ve hicle identification number, th e mileage. maintenance hi story and an explanation of why
yo u believe that the repair should be performed free of charge. Your request should be n ied by all available maintenance and repair records which you have retained. A Cu sto mer CAR E will rev iew your request and advise you of our
29

Booklet 1.2
docs not resolve your produc t concern to your satisfaction or if you do not wis h t o present your concern to either of them, you may take advantage of the mediation and arbitration services of the Be tt er Bu siness Burea u. Thi s program is called BBB LINE and i s available to yo u
free of charge, on a natio nw ide basis as lo ng as you r vehicle has been driven less than
regarding your claim.
The LINE program has two parts. The
to bring your claim to a mutllally acceptable resolut ion. You do no t have to participate in mediation if yo u would rather proceed immedia tely to arbitration. Arbitration is
t h e other part of BBB LINE. Arbitratio n i s
a process b y which an impartia l p e rson makes a decision on your claim . The arbitra tors a rc no t connected with the automobile industry and serve on a voluntary ba sis.
I f you do no t agre e with
the mediated resolution and/or have opte d to arbitrate, an arbitration hearing be scheduled. You m ay attend the
hear ing in pers o n, be represented b y an attorney, bring w it nesses, and give supportin g ev
idence. I n stead of appearing personally, you may request a written or even a telephone arbitration hearing.
If
you wis h to use BBil please call the following toll-free number:
BBB
Tel.: I
Whe n you call th e local of th e its stafTwill need the followi ng information:
n am e, address and telephone number
Make, mode l and Veh icle Identification Numbcrofyourvehicle (VIN)
Delivery date and current mileage
Nature of complaint or proble m
T
he arrange an a rb it ra tion hearing.
A
decision will be made by the arbit ra to r within 3 days of th e hearing (typi cally a decis ion is made days from the date
swagen of America, Inc. will be bound b y the deci sion and it s obligatio n wi thin th e time
not have to compl y
w ith any part of the decis ion.
LINE Arbitration Program is provided in the Informa tion about tection Laws booklet which is presented to you
b y your dealer when you take delivery of your n ew vehicl e.

Identification No.
Type code number I designation Engin e
output in kilowa tts
Eng in e and transmission code le tter I Paint
n o. I Interior
Op tional equipment numbers
You can also find data in your Maintenance booklet.
3.3
S to p ! Befor e working in th e e ngine compart
ment , a lways read and heed all warnings bookle t3.2 and chap te r
is p ote ntially da ngerous area and ca n cause se
riou s personal injury.
Rating and th e Gros s Axle Rating for front and rear are lis ted on a sticker on the
inclu des the weight oft he basic ve hicle plus full fuel tank, oil coola nt , p lu s maximum load, which combines passenge r lb s I 68 kg per designate d
sea ting posit ion ) and luggage weig ht.
Luggage carry ing ca pacity is not increase d by the use of a roof rack , unl ess th e passenger ca
paci ty is reduced accordin g ly.
The Gross Axle Rati ng is th e maximum
load that can be applied at each ax le of th e ve
hicl e.
Exceeding the m aximum permissib le weight ra tin gs ca n result in accidents leading to se
riou s personal injury.
Never let the actual G ross Axle Ratin g excee d the permissibl e weight s. Also neve r le t t11eir combination excee d th e Gross Ratin g.
Always remember that th e vehicle's ha n
dlin g will be by th e extra load. There
fore , adjust yo ur speed accordin gly.
Exceeding permi ssibl e we ight ratings can
re sult in damage, acc ident s and personal injury.
Note
Th e veh icle ca pacity we ig ht figures apply
w hen th e load is dis trib uted eve nly in the vehicle (pas sengers and luggag e). trans
po rtin g a heavy load in the lu ggage compartment , carry the lo ad as near to th e rear as
p oss ible so th at t he vehicle's handling is not im
p a ire d.
Always observe local regulations.