Page 499 of 578

 
Description  Possible causes, 
among others  Possible remedy  
DSG® Direct Shift 
Gearbox too hot.  
Stop vehicle as soon as 
you can safely do so.  
Driver seat and 
outside mirrors 
move when vehi-
cle is unlocked.  
Convenience 
settings are stored. 
Correct convenience 
settings  
Memory-seat set-
tings are stored.  
– Reassign seat setting  
– Clear memory-seat 
memory  
Front seats can-
not be adjusted 
with power con-
trols.  
Vehicle battery dead.  Charge vehicle battery  
Fuse blown.  Check fuse and replace if 
necessary  
No jack, spare 
wheel, or com-
pact spare wheel 
in the vehicle.  
Equipment differs 
depending on the 
vehicle.  
No direct corrective action 
possible; depends on the 
vehicle equipment. Con-
tact an authorized 
Volkswagen dealer or an 
authorized Volkswagen 
Service Facility for assis-
tance.  
Vehicle has run-flat 
tires (mobility tires). 
Features do not 
work as de-
scribed in this 
manual.  
Settings were ad-
justed in the 
Volkswagen Infor-
mation System.  
Check and reset to factory 
settings if necessary  
Headlights do not 
light up the road 
as they should.  
– Headlights incor-
rectly adjusted. 
– Light bulbs burned 
out. 
– Low beams not 
switched on.  
– Have the headlight 
range adjusted by an au-
thorized Volkswagen 
dealer or an authorized 
Volkswagen Service Fa-
cility. 
– Change light bulbs  
– Switch on low beams   
     
        
        Page 500 of 578
 
Description  Possible causes, 
among others  Possible remedy  
Electrical con-
sumers do not 
work.  
Vehicle battery 
charge too low.  Charge vehicle battery  
Remaining fuel level 
too low.  Refuel  
Fuse blown.  Check fuse and replace if 
necessary  
Fuel consumption 
higher than indi-
cated.  
– Short hauls. 
– “Jumpy” accelera-
tor pedal.  
– Avoid short distance 
driving. 
– Drive defensively. 
– Accelerate smoothly.  
Electrical loads 
switched on.  
Switch off unnecessary 
loads.  
Engine control 
malfunction.  
Have the malfunction cor-
rected  
Tire pressure too 
low.  Adjust tire pressure  
Driving in the 
mountains.  
No direct corrective action 
possible.  
Towing a trailer or 
driving with a roof 
rack.  
– Check use. 
– Remove if not in use.  
Driving with heavy 
payload.  
No direct corrective action 
possible.  
Driving at high en-
gine speed.  Select a higher gear.  
  
     
        
        Page 505 of 578

 
8. Set up a warning triangle or other warning device in order to alert 
other motorists and cyclists. 
9. Let the engine cool down and get expert assistance if necessary.  
If the emergency flashers are on, use the turn signal lever to indicate 
a direction or lane change, for example when the vehicle is being 
towed. This temporarily interrupts the emergency flashers. 
Switch on the emergency flashers when: 
  Traffic suddenly slows down or stops in front of you to warn those 
approaching from behind. 
  In any emergency situation. 
  If the vehicle breaks down. 
  When being towed. 
Always obey traffic laws that govern the use of emergency flashers 
where you are driving. 
If the emergency flashers are not working, a different method – as 
permitted by law – must be used to alert other motorists and cyclists 
to the breakdown. 
  WARNING 
Disregarding the safety-related checklist may lead to accidents 
and serious personal injuries. 
  Always review and follow the checklist. Follow accepted safe-
ty practices and use common sense.  
  WARNING 
The vehicle exhaust system and the catalytic converter get very 
hot. They can cause fires and serious personal injury. 
  Never park where parts of the hot exhaust system or catalytic 
converter could ignite flammable materials, such as dry grass, 
brush, leaves, spilled fuel, etc. 
  The vehicle battery will be drained if the emergency flashers are 
on for a long time – even if the ignition is switched off.  
     
        
        Page 507 of 578