Warranty coverage is not dependent upon the use of any particular
brand of replacement parts. However, Toyota recommends using only
Genuine Toyota Parts when you need to replace a part on your vehicle.
Like all Toyota products, Genuine Toyota Parts are built to the highest
standards of quality, durability and performance. They are also
designed to fit your vehicle’s exact specifications.
Your Toyota dealership maintains an extensive inventory of Genuine
Toyota Parts to meet your vehicle service needs. And because it is
linked electronically to Toyota’s Parts Distribution Centers, the dealer-
ship has quick access to any parts it may not have in stock.
Genuine Toyota Parts are covered by their own warranty (see your
dealer for details) or the remainder of any applicable New Vehicle
Limited Warranty, whichever is longer. Non-Genuine Toyota Parts,
or any damage or failures resulting from their use, are not covered
by any Toyota warranty.
REPLACEMENT PARTS
Your Responsibilities29
OPERATION AND MAINTENANCE
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BY GEOGRAPHIC REGION EMERGENCY REPAIRS
In the United States, U.S. Territories
and Canada
To obtain warranty service in the United States, U.S. territories or
Canada, take your vehicle to an authorized Toyota dealership. If your
vehicle cannot be driven, contact your nearest Toyota dealership for
towing assistance. You do not have to pay for towing to the nearest
Toyota dealership if your vehicle is inoperable due to failure of a war-
ranted part.
Outside the United States, U.S. Territories
and Canada
If you are using your vehicle outside the United States, U.S. territories
and Canada and need warranty service, contact a local Toyota dealer-
ship. Please note, however, that your vehicle may not be repaired free
of charge because the local Toyota distributor may have no obligation
to provide warranty service for your vehicle, and/or your vehicle may
not comply with local regulatory or environmental requirements. If your vehicle is inoperable or unsafe to drive and there is no Toyota
dealership reasonably available to make repairs, you may perform the
repairs yourself or have them performed by another automotive service
provider. Toyota will reimburse you for any of the repairs that are cov-
ered by warranty. To receive reimbursement, present to an authorized
Toyota dealership your paid repair invoices and any parts that were
removed from the vehicle. You will be reimbursed for warranted parts
at the manufacturer’s suggested retail price and warranted labor at a
geographically appropriate hourly rate multiplied by Toyota’s recom-
mended time allowance for the repair.
If your vehicle requires emergency repair, Toyota assumes no liability
for subsequent failures caused by improper repairs or the use of non-
Genuine Toyota Parts unless you have the vehicle properly repaired in a
timely manner. To ensure that warranty coverage remains intact, have
your vehicle inspected by an authorized Toyota dealership as soon as
possible after an emergency repair.
Your Responsibilities30
OBTAINING WARRANTY SERVICE
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