Page 373 of 476

When trouble arises5
373
5-1. Essential information .... 374If your vehicle needs to be towed ........................ 374
If you think something is wrong ......................... 377
Fuel pump shut off system ........................... 378
Event data recorder ......... 379 5-2. Steps to take in an
emergency .................... 381
If a warning light turns on or a warning buzzer
sounds... ...................... 381
If a warning message is displayed (vehicles with
multi-information
display) .......................... 391
If you have a flat tire......... 400
If the engine will not start ................................ 411
If the shift lever cannot be shifted from P (automatic
transmission) ................. 413
If you lose your keys ........ 414
If the electronic key does not operate properly
(vehicles with smart key
system) .......................... 415
If the battery is discharged ..................... 417
If your vehicle overheats ....................... 421
If the vehicle becomes stuck .............................. 424
Page 375 of 476
5
When trouble arises
375
5-1. Essential information
Towing with a sling-type truck
Towing with a wheel-lift type truck from the front
Release the parking brake.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
NOTICE
■To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Page 376 of 476
376 5-1. Essential information
Towing with a wheel-lift type truck from the rearAutomatic transmission: Use a
towing dolly under the front
wheels.
Manual transmissions: We rec-
ommend to use a towing dolly
under the front wheels.
When not using a towing dolly,
turn the engine switch to “ACC”
position and shift the shift lever to
N.
Using a flat bed truckIf you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent causing serious dama ge to the transmission
(automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damaging the vehicle (manual transmission)
Do not tow the vehicle when the engine switch is in “LOCK” position or key
removed.
The steering lock mechanism is not strong enough to hold the front wheel
straight.
Page 379 of 476

5
When trouble arises
379
5-1. Essential information
Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly contains the EDR. In a crash or a
near car crash event, this device may record some or all of the follow-
ing information:
● Engine speed
● Whether the brake pedal was applied or not
● Vehicle speed
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● SRS airbag deployment data
● SRS airbag system diagnostic data
● Front passenger's occupant classification
The information above is intended to be used for the purpose of
improving vehicle safety performance. Unlike general data recorders,
the EDR does not record sound data such as conversation between
passengers.
Your vehicle has computers that monitor and control certain aspects
of your vehicle. These computers assi st in driving and maintaining
optimal vehicle performance.
Besides storing data useful for tr oubleshooting, there is an event
data recorder (EDR) that records data in a crash or a near car
crash event.
Page 390 of 476

390 5-2. Steps to take in an emergency
CAUTION
Your vehicle has also been equipped with a TPMS (tire pressure warning
system) malfunction indicator to indicate when the system is not operat-
ing properly. The TPMS (tire pressure warning system) malfunction indi-
cator is combined with the low tire pressure telltale (tire pressure
warning light). When the system det ects a malfunction, the telltale will
flash for approximately one minute an d then remain continuously illumi-
nated. This sequence will continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the malfunction indi cator is illumi-
nated, the system may not be able to detect or signal low tire pressure
as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installati on of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction te lltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.
NOTICE
■Precaution when installing a different tire
When a tire of a different specification or maker is installed, the tire pres-
sure warning system may not operate properly.
Page 413 of 476
5
When trouble arises
413
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P (automatic transmission)
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to the ACCESSORY mode.
Vehicles without smart key system: Turn the engine switch
to the “ACC” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
Page 416 of 476

416 5-2. Steps to take in an emergency
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes.Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened and closed while the
key is touched to the switch.
To change “ENGINE START STOP” switch modes: Within 5
seconds of the buzzer soundin g, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the sw itch is pressed. (P. 127)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
STEP1
STEP2
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 353)
STEP3
Page 417 of 476
5
When trouble arises
417
5-2. Steps to take in an emergency
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle's battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables
If required, remove all vent plugs from the booster battery. Lay a
cloth over the open vents on t he booster battery. (This helps
reduce the explosion hazard, personal injuries and burns.)
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
STEP1